Cookie Policy

Cookies are text files containing small amounts of information which are downloaded to your device by websites that you visit.

ABC Leisure Group (ABCLG) use cookies to help us to improve your experience of our websites and to make sure they perform as you would expect. This can be through remembering your settings and tracking your use of the website so that it can be improved to meet your needs. Website must get consent to send cookies to your device unless they are strictly necessary. You can withdraw your consent to cookies (other than those that are strictly necessary) at any time, even if you just change your mind having given consent.

There are two types of cookie. Persistent cookies remain on your device for a period of time specified in the cookie, are activated each time the user visits the website that created the cookie, and are used to remember things like log in details. Session cookies are temporary and allow website operators to link the actions of a user during a browser session. Once the browser is closed, all session cookies are deleted.

Strictly necessary cookies are required to navigate around a website and use its features. They do not gather information about you that could be used for marketing or tracking where you have been on the internet.

Performance cookies collect data anonymously for statistical purposes on how visitors use a website.

These cookies so not collect any information that could be used to identify a visitor. Any information gathered is used to improve our website. Functional cookies allow the website to remember the choices you make, such as customised preference settings (e.g. text size). Functional cookies may or may not collect anonymised information.

Advertising and targeting cookies collect information about your browsing habits and are used to deliver advertisements to you that are relevant. They can be used to chart the effectiveness of campaigns by tracking user’s clicks. They are usually placed by third party advertising networks with the website operator’s permission but could be placed by the operator themselves. They cannot determine who you are as the data collected is not linked to your profile.

Some of the cookies on this website are set by third parties. For example, so we can play YouTube videos through our website, YouTube places cookies on its video content (for more information about how YouTube uses cookies and what information they collect, visit Googles Privacy Policy). Other third party cookies include Feefo, which allow us to improve the way that we provide products and/or services in the future and so that other customers are better informed before making a purchase.

Cookies on our sites

Cloudflare is a strictly necessary cookie and is used by the content network to identify trusted web traffic and to allow users to securely provide feedback though third parties such as Feefo. All information contained in web traffic transmitted to and from the Services is transmitted through Cloudflare’s systems, but Cloudflare does not have access to this information. This is a persistent cookie and more information can be found here.

SSES# is a strictly necessary session cookie which preserves user states across page requests. The provider is and is as a result of our online live support, zopim / zendesk.

Google Analytics, which is used to collect anonymous information about how you used our site. This is a performance cookies and we used the information to produce analytical reports to help us monitor and improve our website. Information collected includes the number of visitors, how they arrived there and tracking which pages were visited. This is a persistent cookie and more information can be found here.

Where we embedded YouTube videos onto our website YouTube will use a session cookie to track your use of the video, how long you watch it, your IP address and location. More information can be found here

Facebook Pixel is a persistent targeted cookie to determine if our content and advertising of Facebook drove you to our website and the pages you viewed. More information can be found at:

We also use various advertising and marketing cookies which are used to track visitors across websites. The intention is to display advertisements that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Targeting and Marketing Cookies are used to register a unique id that identifies a returning user’s device and is used for targeting ads. To optimise ad display based on the users movement combined and various advertiser bids for displaying user ads. To preserver users states across page requests. To regulate synchronisation of user identification and exchange of user data between various ad services. To collect anonymous data related to the users visits to the website, such as number of visits, average time spent and what pages have been loaded, with the purpose of displaying targeted ads. To register anonymised user data, such as IP addresses, geographic location, visited websites and what ads the user has clocked, with the purpose of optimising ad display based on the user’s movements on websites that use the same ad network.. To check if the users browser supports cookies. To register whether or not the user has consented to the use of cookies. To collect unidentifiable data that is sent to unidentifiable sources. The source is kept secret by the company, Whois Privacy Protection Services Inc. and to save a Zopim Live Chat ID that recognises a device between visits during a chat session.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

·      F24_autoID

·      F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

·      Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.

·      A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about interest-based advertising, including how to opt-out of these cookies, please visit