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There are two types of cookie. Persistent cookies remain on your device for a period of time specified in the cookie, are activated each time the user visits the website that created the cookie, and are used to remember things like log in details. Session cookies are temporary and allow website operators to link the actions of a user during a browser session. Once the browser is closed, all session cookies are deleted.
Strictly necessary cookies are required to navigate around a website and use its features. They do not gather information about you that could be used for marketing or tracking where you have been on the internet.
Performance cookies collect data anonymously for statistical purposes on how visitors use a website.
These cookies so not collect any information that could be used to identify a visitor. Any information gathered is used to improve our website. Functional cookies allow the website to remember the choices you make, such as customised preference settings (e.g. text size). Functional cookies may or may not collect anonymised information.
Advertising and targeting cookies collect information about your browsing habits and are used to deliver advertisements to you that are relevant. They can be used to chart the effectiveness of campaigns by tracking user’s clicks. They are usually placed by third party advertising networks with the website operator’s permission but could be placed by the operator themselves. They cannot determine who you are as the data collected is not linked to your profile.
Cloudflare is a strictly necessary cookie and is used by the content network to identify trusted web traffic and to allow users to securely provide feedback though third parties such as Feefo. All information contained in web traffic transmitted to and from the Services is transmitted through Cloudflare’s systems, but Cloudflare does not have access to this information. This is a persistent cookie and more information can be found here.
SSES# is a strictly necessary session cookie which preserves user states across page requests. The provider is upravel.com and is as a result of our online live support, zopim / zendesk.
Google Analytics, which is used to collect anonymous information about how you used our site. This is a performance cookies and we used the information to produce analytical reports to help us monitor and improve our website. Information collected includes the number of visitors, how they arrived there and tracking which pages were visited. This is a persistent cookie and more information can be found here.
Where we embedded YouTube videos onto our website YouTube will use a session cookie to track your use of the video, how long you watch it, your IP address and location. More information can be found here
Facebook Pixel is a persistent targeted cookie to determine if our content and advertising of Facebook drove you to our website and the pages you viewed. More information can be found at: www.facebook.com/policies/cookies
Force24 Cookies & Tracking
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
· Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
· A user of the website completes a form containing email address from either our website or our Force24 landing pages.
The Force24 cookies will remain on a device for 10 years unless they are deleted.
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
Device & browser type and open statistics
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about interest-based advertising, including how to opt-out of these cookies, please visit www.youronlinechoices.com