So don't take our word for it, see what thousands of our customers are saying about us!
The boat was good, the service was good
10 Oct 2023
More training need as this was out first time. Cleaning let them down.
10 Oct 2023
Thank you for your feedback. I can confirm i have forwarded this to our Customer Service department for review and they will be in touch shortly.
13 Oct 2023
Friendly enough staff, cleaners need more training as we discovered a used doggy bag under one seat. Not what you want to see setting off.
10 Oct 2023
Thank you for your feedback. I can confirm i have forwarded this to our Customer Service department for review and they will be in touch shortly.
13 Oct 2023
The hand over was easy and short video and demo we were off.
09 Oct 2023
Very good staff on site to help
09 Oct 2023
The introduction or the route briefing can be more details as I am the first time doing narrow boat. The flat battery also a small issue.
09 Oct 2023
I think the overall experience is good, the ship is nice and very clean and new! The check in process is good but if they could give more hint would even better. The little problem is the battery as we got a flat battery for both morning (cannot start the engine), it take us some time to wait and some appliances cannot be used. But the staff and customer service try to response shortly to our boat, although I have ringed both the office and also emergency phone have no one response. I need to use online chat to find someone to divert me to them. (lucky I have phone network there)
09 Oct 2023
See comments above on boat.
08 Oct 2023
See headline below. Boat was obviously well used but was well presented, clean and performed without a problem. As we were from overseas a common difficulty, we find in boat hire is complete lack of condiments and it is a problem when you are traveling. A minimum started pack would be helpful, maybe on request.
08 Oct 2023
Everything was perfect thank you
07 Oct 2023
All the staff at Worcester marina were friendly, welcoming, helpful and I can’t fault the experience
07 Oct 2023
The trip went well - Four counties in 6 days, with a considerable amount of luck and unusually considerate mix of fellow boaters (but not 100%). And an extremely tired crew of five!
07 Oct 2023
Having to watch the safety video, after being told to watch it at home is a slight chore. Although living near the K & A canal where most ABC "incidents" seem to happen ,I understand why ! Handover was a pleasant, easy process. The boat performed well apart from the steering which was very, very heavy and needed a lot hip to aid pushing off a high point ( this probably explains why the boat was discounted unusually early). We reported this to the technician on return, who thought it may be a bent stem which would require out of the water work repair. Hand back, considering we were a day early and unannounced was quick and efficient.
07 Oct 2023
Been using ABC for decades. They have never let us down. The boats are comfortable and well equipped. The staff are polite helpful and knowledgeable.
06 Oct 2023
Great boats lovely staff who are knowledgeable and helpful
06 Oct 2023
