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Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 8000 of our customers are saying about us! 

Your recent holiday on Wren - Song Wren from Whitchurch Marina

The staff were excellent and they us a wonderful welcome. Richard did the handover of the boat which was very clear and gave us great confidence.

22 Nov 2021

Carolyn

We are very happy you felt this way :) I will make sure Richard receives your comments. Hope to see you again soon.

23 Nov 2021

Your recent holiday on Owl - Barn Owl from Wrenbury

Despite a broken lock effecting our Holliday the staff kept us well informed daily ,very friendly people

18 Nov 2021

Your recent holiday on Gull - Common Gull from Gailey Wharf

Excellent customer service, reception and engineers give really good advice on boat guidance and operation. Very friendly.

15 Nov 2021

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

As soon as you get to the marina you are on holiday

14 Nov 2021

Carolyn

We are very pleased you feel this way :)

14 Nov 2021

Your recent holiday on Lark - Horned Lark from Alvechurch

We had issues with broken heating and needing to make a second call to get a fix put in place. Also. we were not told about the fact we weren't allowed on the River Severn on Tuesday or Wednesday.

12 Nov 2021

Your recent holiday on Lark - Sun Lark from Hilperton

Boat was excellent and the landscape beautiful

09 Nov 2021

Your recent holiday on Lark - Grays Lark from Whitchurch Marina

The boat was immaculately clean, every time I rang with a query before the holiday I spoke to lovely friendly people who supported me with my query. Nothing seemed too much trouble

09 Nov 2021

Your recent holiday on Sandpiper - Upland Sandpiper from Hilperton

Very professional hand over and support throughout, and an excellent boat. All good.

09 Nov 2021

Your recent holiday on Owl - Long Eared Owl from Gayton

Nice clean boat, everything worked, friendly staff, we all enjoyed ourselves.

09 Nov 2021

Your recent holiday on Duck - Tufted Duck from Rugby Wharf

Most aspects were good including handover etc, but the experience was let down by the extremely poor quality of the beds - I understand why the matresses need to be 2 singles, but the matresses themselves were so old that they offered no support and gave all 4 of us a very poor night's sleep, so we were tired and irritable for 4 days. This put a downer on the whole experience.

08 Nov 2021

Your recent holiday on Heron - Purple Heron from Wrenbury

You know exactly what you’re getting and it was a stress free experience

08 Nov 2021

Your recent holiday on Dove - Rock Dove from Worcester

Yes, the TV was really difficult to enjoy, being so close to the ceiling, to operate you needed to stand on the furniture and use a torch! gave you neck strain, especially for the children, disappointing. We were missing an under sheet, and mattress protector for the third double bed, and had to obtain this from another base, one of our double beds( being two single mattresses) would not zip together, and gave an uncomfortable night sleep. The vacuum cleaner was so full of dust, we had to empty this before we used it, the filter was so clogged, this we feel was very bad on housekeeping, maybe the end of the season, but sloppy work, is not acceptable.

07 Nov 2021

Your recent holiday on Duck - Mandarin Duck from Worcester

It was good but not excellent

07 Nov 2021

Your recent holiday on Warbler - Lucy's Warbler from Whitchurch Marina

Lovely holiday. Nice boat. Lovely scenery. Relaxing holiday

06 Nov 2021

Your recent holiday on Owl - Scops Owl from Blackwater Meadow Marina

Overall great but , A couple of the mattresses really let the boat down. A few were great, but a couple of us had really really poor mattresses which effected sleep which was much needed

06 Nov 2021