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So don't take our word for it, see what over 8000 of our customers are saying about us!
The boat was immaculately clean and well maintained. Everything we needed for a week on the canal was included.
06 Nov 2021
We had intermittent heating operation then total failure. It was repaired for us at a convenient time but we did suffer two cold nights. On the final morning we had a flat starter battery, despite having run the engine for 2 hours the previous evening, in the 30 years we've been narrow boating this has never happened before, consequently we could not bring the domestic battery up to voltage, again no heating or toilet flushing. Again another call out , not good.
06 Nov 2021
Superb holiday from start to finish Angus gave us our instructions and he was so calm and professional- we felt confident in being able to set off on our holiday. Much prefer the reverse layout on the swift we are happily planning our nest adventure aboard an ABC boat.
06 Nov 2021
Thankyou for your feedback. We will make sure Angus see's your kind comments. Can't wait to welcome you back :)
08 Nov 2021
Fantastic people especially Wayne he helped us tremendously
06 Nov 2021
Thankyou for your feedback. I have passed your kind comments on to the Marina. See you again soon :)
08 Nov 2021
This was my first time on a narrow boat and as skipper a bit nerve racking. However, I did better than I thought I would. It was exciting and felt like an adventure. The views of the Autumn countryside were spectacular and I would definitely like to try again.
06 Nov 2021
We are thrilled you enjoyed your adventure and you really shouldn't doubt yourself :) It is incredible in the Autumn time and the Summer can be just as beautiful. Hope to see you again soon.
08 Nov 2021
Easy handover and well equipped boat. Better then most air bnb’s
06 Nov 2021
The only criticism is the comfort of the forward bed which has to be made up. i think the cushions need to be replace as our bed for the week was very uncomfortable.
05 Nov 2021
Good family holiday enjoyed by all.
05 Nov 2021
night heron had a few things damaged and whilst on the boat the cooker glass exploded..... and had very poor lighting
05 Nov 2021
Boat ready when we got there and Amber very helpful with handover . All equipment and inventory was as described
05 Nov 2021
Disappointment of shower, having to call an engineer out to sort the hot water. General tired condition of the boat at the end of the season.
04 Nov 2021
The boat was clean and tidy and the staff were very helpful ABC boat hire kept us in the picture from the time of booking right up to the moment we got onboard
04 Nov 2021
Usual ABC standard of care although there was no one to meet and take us in at Sprinwood. I understand that this is a new one so understand but it would have been very stressful for an inexperienced crew. Were eventually spoken to after a while and helped in. Boat felt a little bit old and end of seasonish and excelerator did not stay in place so had to be held sometimes.
04 Nov 2021
The boat was very clean, the beds were not particularly comfortable. The layout was a bit cumbersome and the dining area was very comfortable.
04 Nov 2021
A number of issues with the boat which made it clear that during the boat preparation things had either been missed or could've been better. These ranged from minor problems 1.Fridge door broken so nothing could be stored in the door without it falling out every time you opened it 2.Fridge not switched on prior to arrival so it had an unpleasant smell for the first 24 hours 3.Water in tank was a number of weeks old as boat had not been used. This left an unpleasant taste to the water until we flushed it out. To a couple of bigger issues. 1. Toilet tanks had not been emptied and both were full within 3 days. We had to get one pumped out (the cost was refunded) but the initial advice from the marina when I phoned was to avoid using the toilets too much! 2.Hose adaptor was missing so we had to ask a neighbouring boat if we could borrow their hose until we could call in an ABC Marina to collect a replacement. Had we been at the water point on our own we wouldn't have been able to top up the water tank. However to their credit, during the holiday one of the locks had an issue which closed a section of the canal for a couple of days. Wrenbury handled this extremely well with regular, good communication and flexibility over our timings to return the boat so that we could complete our cruise. This was really well handled. The boat was clean and the staff were friendly and helpful both on arrival and departure. Overall the issues above did not spoil our holiday, but the wide choice of companies out there means we are unlikely to use ABC again.
04 Nov 2021
