So don't take our word for it, see what thousands of our customers are saying about us!
The personnel handing over the boats were very helpful. On the return, I waited over 15 minutes to be acknowledged in the shop even though personnel had seen me standing there.
17 Jun 2025
Thankyou for your feedback. I can confirm I have forwarded your comments to the customer service department.
20 Jun 2025
Fantastic customer service received. Really friendly team at Springwood Haven, could not have been more helpful and supportive for our first experience of narrow boat breaks. Lovely narrow boat with every resource you could need. Lovely finishing touches with welcome package, information and flowers. Informative hand over and supportive induction. Professional, supportive and friendly service, thank you all this made such a difference to our experience. Brilliant short break that we will definately be repeating. The narrow boat was in lovely condition and had all resources needed.
17 Jun 2025
Thank you ever so much for this glowing and thoughtful review! We're absolutely thrilled that your first experience of a narrowboat holiday was such a restful and enjoyable one. It’s fantastic to hear the Springwood Haven team made you feel so supported from the get-go, and we’re delighted that the boat and those little finishing touches helped set the tone for a memorable trip. Knowing that the handover and induction left you feeling confident and cared for truly means the world to us. We’d be overjoyed to welcome you back on board for another brilliant break when you're ready to cruise again!
20 Jun 2025
We had a great time on a beautiful canal. Very busy near the aqueduct but still worth doing.
17 Jun 2025
Thank you so much for your kind review! We’re thrilled to hear you had such a great time on the water and that Richard’s boat handover made a strong impression—he’ll be chuffed to know his explanation helped set the tone for your trip. It’s lovely to hear the boat met your expectations for quality and comfort, and that you enjoyed exploring the beautiful canal, aqueduct traffic and all! We hope you’ll be back for another memorable journey very soon.
20 Jun 2025
Excellent friendly service from everyone and Richard's explanation of the boat was first rate. Standard of the boat was also very good and we'll equipped.
17 Jun 2025
Thank you so much for your kind review! We’re thrilled to hear you had such a great time on the water and that Richard’s boat handover made a strong impression—he’ll be chuffed to know his explanation helped set the tone for your trip. It’s lovely to hear the boat met your expectations for quality and comfort, and that you enjoyed exploring the beautiful canal, aqueduct traffic and all! We hope you’ll be back for another memorable journey very soon.
20 Jun 2025
Leuke ervaring, varen met een narrowboat. En een voor de afmetingen van de boot normaal luxe uitvoering en indeling met complete inventaris, prijs zeker waard.
17 Jun 2025
"Thank you so much for your lovely review! We’re delighted to hear that your trip was such a unique and enjoyable experience.
20 Jun 2025
De service van Scottish canals die voor ABC Boat hire de service en uitleg verzorgd is heel duidelijk, vriendelijk, informatief en compleet. De gehele trip was een unieke ervaring mede namens de service van Scottish canals en ABC Boat hire.
17 Jun 2025
Thank you so much for your lovely review! We’re delighted to hear that your trip was such a unique and enjoyable experience.
20 Jun 2025
What an amazing experience. Cannot fault it from start to finish. Lovely friendly and organised welcome at reception and from our 'guide' on the boat. Lots of useful, clear and relevant information given in a very friendly but professional way about the boat and our trip. Boat was absolutely spotless with everything you could possibly need for a day trip. Boat was great to handle by all of us. Welcome back was very friendly and encouraged feedback about the trip. Would definitely encourage others to use them and hopefully we'll be back
17 Jun 2025
Thank you so much for taking the time to share this fantastic feedback! We’re absolutely delighted that your experience was seamless from start to finish—from the warm welcome and helpful guidance to the spotless, well-equipped boat. It’s wonderful to hear that everyone in your group found the boat easy to handle, and that you felt supported and informed every step of the way. Knowing you'd recommend us means the world, and we’d be thrilled to welcome you back onboard for another memorable outing!
20 Jun 2025
Staff was very friendly and helpful, gave us a good introduction. This was our first experience with canal boat
17 Jun 2025
Thank you so much for sharing your wonderful experience! We’re thrilled that your first canal boat adventure went so smoothly—from the warm welcome and thorough introduction to navigating locks and lift bridges like seasoned pros. It’s lovely to hear how friendly and welcoming everyone was along the way—that’s one of the true joys of canal cruising! We’d be absolutely delighted to have you back for another journey whenever you’re ready to set sail again.
20 Jun 2025
The Kennet and Avon canal was easy to navigate with its double boat locks
17 Jun 2025
Thank you for sharing your experience! We’re so pleased to hear that everything went smoothly—from the clean and tidy boat to the seamless booking process with ABC. The Kennet and Avon Canal is such a beautiful stretch of water, and it's great to know you found the double locks easy to navigate. Sounds like a wonderfully relaxing trip! We'd love to have you back onboard for another adventure when you're ready.
20 Jun 2025
The boat we had this time was the "Flutist Wren" which suited the two of us very well and would be happy to recommend. As we are of advancing years(!) we first went up the Ashby canal, which has no locks, then returned past the base and as far as Fazeley Junction and back to base. At least we had a total of 26 locks to remind us how to do it. Very enjoyable!
17 Jun 2025
Thank you so much for your heartfelt review! It’s absolutely lovely to hear that Springwood Haven has been your go-to base over the years—and that the friendly, efficient team continues to make each visit a pleasure. Flutist Wren sounds like it was the perfect fit for the two of you, and we’re so pleased it made your trip extra comfortable. Your route sounds wonderfully balanced—taking in the serene, lock-free Ashby Canal before warming up those muscles with 26 locks on the return! What a great way to revisit the joys (and gentle challenges) of canal boating. We’d be delighted to welcome you back for a fourth visit when the mood strikes.
20 Jun 2025
Third time we have used them in four years. All times from the same base, Springwood Haven, where we have always found the staff to be very friendly and efficient.
17 Jun 2025
Thank you so much for your heartfelt review! It’s absolutely lovely to hear that Springwood Haven has been your go-to base over the years—and that the friendly, efficient team continues to make each visit a pleasure. Flutist Wren sounds like it was the perfect fit for the two of you, and we’re so pleased it made your trip extra comfortable. Your route sounds wonderfully balanced—taking in the serene, lock-free Ashby Canal before warming up those muscles with 26 locks on the return! What a great way to revisit the joys (and gentle challenges) of canal boating. We’d be delighted to welcome you back for a fourth visit when the mood strikes.
20 Jun 2025
The boat was clean and tidy. ABc was easy to deal with and the booking seamless
17 Jun 2025
Thank you for sharing your experience! We’re so pleased to hear that everything went smoothly—from the clean and tidy boat to the seamless booking process with ABC. The Kennet and Avon Canal is such a beautiful stretch of water, and it's great to know you found the double locks easy to navigate. Sounds like a wonderfully relaxing trip! We'd love to have you back onboard for another adventure when you're ready.
20 Jun 2025
Staff were super friendly, welcoming and gave us first timers a lesson before we set off. The boat itself contained everything you could possibly want. The only downside is that we would have liked it to last longer. It's not the cheapest of holidays, but there is nothing like it!
16 Jun 2025
Thank you for such a brilliant review—and what a way to kick off your first narrowboat holiday! It’s fantastic to hear that the team made you feel so welcome and that the boat had absolutely everything you needed for a smooth and comfortable trip. There really is something special about cruising by day, enjoying homemade brekkie and lunch on board, and then heading ashore for dinner adventures each evening. We completely understand the feeling of not wanting it to end—those peaceful days on the water tend to slip by far too quickly! Here’s hoping it’s the first of many more floating getaways to come.
20 Jun 2025
Boat contained everything you could possibly want. We made our own brekkie and lunch then moored up and went for dinner each evening.
16 Jun 2025
Thank you for such a brilliant review—and what a way to kick off your first narrowboat holiday! It’s fantastic to hear that the team made you feel so welcome and that the boat had absolutely everything you needed for a smooth and comfortable trip. There really is something special about cruising by day, enjoying homemade brekkie and lunch on board, and then heading ashore for dinner adventures each evening. We completely understand the feeling of not wanting it to end—those peaceful days on the water tend to slip by far too quickly! Here’s hoping it’s the first of many more floating getaways to come.
20 Jun 2025
We had a wonderful time with ABC boat hire, all the staff were so friendly and helpful. Very thorough with teaching us how to use the boat, recommending routes and places to stop etc. when we had any queries whilst on the boat, they were just a call away and always positive and easy to talk to or get advice from. Boat had everything you could need and more on, very well equipped. We had a great time and would 100% recommend and use again!
15 Jun 2025
Thank you for such a glowing review! We’re absolutely delighted to hear that your holiday was such a memorable and positive experience. It’s great to know that the team’s support—from the detailed boat handover to the helpful advice along the way—made you feel confident and cared for throughout. Knowing you found the boat so well-equipped and the whole experience unique is exactly what we strive for. We’d be thrilled to welcome you back whenever you're ready for another wonderful escape on the water!
20 Jun 2025
