So don't take our word for it, see what thousands of our customers are saying about us!
The company was well organised and the boat was very clean and well looked after. The beds were comfy and there was plenty of space. Would definitely recommend for four adults - two more people would have been a bit too cosy. Beautiful weather for sitting outside, although there were parts of canal inaccessible due to drought. Our first experience of a barge holiday- every thing was well explained.
02 Aug 2026
Boat was well appointed and well behaved. We liked the extra room in the bed with the extended mattress and bed shelf
02 Aug 2026
1 week trip from Gailey to Nantwich and back along the delightful Shropshire Union canal. Lovely countryside.
01 Aug 2026
ABC provided us with a superb reverse layout narrowboat with all the mod cons together with excellent friendly service from their team at Gailey.
01 Aug 2026
Helpful staff, well appointed boat
31 Jul 2026
Thank you for your five-star review. We’re delighted to hear you had a great experience and really appreciate you taking the time to share your feedback. ABC Boat Hire
02 Aug 2026
Great experience. Lovely staff, well appointed boat and a tranquil time cruising on the Ashby canal
31 Jul 2026
Thank you for your feedback. We’re delighted to hear you had such a great experience on Musician Wren from Springwood Haven Marina. It’s wonderful to know you enjoyed the lovely boat, friendly service, and the peaceful cruising along the Ashby Canal. We really appreciate your kind comments and hope to welcome you back for another relaxing trip soon. ABC Boat Hire
02 Aug 2026
They went above and beyond what they needed to do.
29 Jul 2026
Thankyou for your positive experience with us. We look forward to welcoming you aboard soon. ABC Boat Hire
31 Jul 2026
Brilliant experience, and incredibly helpful staff. There were problems with low water levels and they were really good at talking us through the options. We had a problem with the hot water pump which they fixed immediately. Lovely people, I would go again tomorrow.
29 Jul 2026
Thankyou for sharing your positive experience with us. We are glad that we managed to give options on routes and that when you raised a problem with the boat it was sorted swiftly. We would love to welcome you back aboard soon. ABC Boat Hire
31 Jul 2026
I have commented al ready.
28 Jul 2026
Thankyou for taking the time to share your experience with us. ABC Boat Hire
31 Jul 2026
Boat was very modern and versatile. Front desk staff were very happy and served well. Few minor points though: when the Bradford on Avon lock was opened we didn’t get timely notice despite prior comms. Also we were told that toilet tank wouldn’t fill for a 7 nights trip but it was full after four days. Bathrooms and bedrooms need more hooks as well. Everything else is perfect and I highly recommend the company and the trip.
28 Jul 2026
Thankyou for sharing your positive review with us. We are so glad to hear that you found the boat modern and versatile and that staff were happy and guided you well. We will pass on the information regarding the hooks in the bathrooms and bedrooms. ABC Boat Hire
31 Jul 2026
good service and boat was perfect
27 Jul 2026
Thankyou for sharing your experience with us! We are glad to hear that you found the boat perfect and the service from the team good. ABC Boat Hire
31 Jul 2026
great service
27 Jul 2026
Thankyou for sharing you experience with us. We are glad you found the service great. We look forward to welcoming you aboard soon. ABC Boat Hire
31 Jul 2026
Cleanliness of boat poor, poor maintenance of boat, not assisted out of marina, no answer when trying to contact marina during our holiday even when leaving a message on answerphone.
26 Jul 2026
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Regarding assistance when leaving the marina, we were advised that you were an experienced narrowboater. Our standard practice is that experienced narrowboaters depart independently, as they would not normally require guidance out of the marina. However, had you requested assistance, the marina team would have been more than happy to provide it. We are disappointed to hear your comments regarding the cleanliness of the boat. This is not the standard we aim to provide, and your feedback has been passed to our housekeeping team so that it can be addressed and reviewed to ensure our usual standards are maintained. In relation to your attempts to contact the marina during your holiday, we have spoken with the marina team, who have confirmed that no calls or messages were received on the call-out mobile. Had we received your call, it would have been dealt with immediately. We are sorry if there was any issue in reaching us and understand how frustrating this would have been. We appreciate your feedback, as it helps us review our services and identify areas where we can continue to improve, and we thank you for bringing these matters to our attention. We do hope we have the opportunity to welcome you back in the future and provide you with the high standard of experience that ABC Boat Hire strives to deliver. ABC Boat Hire
12 Aug 2026
Poor hand over process and customer service
26 Jul 2026
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Regarding assistance when leaving the marina, we were advised that you were an experienced narrowboater. Our standard practice is that experienced narrowboaters depart independently, as they would not normally require guidance out of the marina. However, had you requested assistance, the marina team would have been more than happy to provide it. We are disappointed to hear your comments regarding the cleanliness of the boat. This is not the standard we aim to provide, and your feedback has been passed to our housekeeping team so that it can be addressed and reviewed to ensure our usual standards are maintained. In relation to your attempts to contact the marina during your holiday, we have spoken with the marina team, who have confirmed that no calls or messages were received on the call-out mobile. Had we received your call, it would have been dealt with immediately. We are sorry if there was any issue in reaching us and understand how frustrating this would have been. We appreciate your feedback, as it helps us review our services and identify areas where we can continue to improve, and we thank you for bringing these matters to our attention. We do hope we have the opportunity to welcome you back in the future and provide you with the high standard of experience that ABC Boat Hire strives to deliver. ABC Boat Hire
12 Aug 2026
Locks were the worst we have ever had .
25 Jul 2026
Thank you for your feedback. We’re sorry to hear that you found the locks disappointing during your holiday. The condition of the locks are managed by the Canal & River Trust, who work hard to maintain and improve the waterways across the network. We appreciate that lock conditions can vary, but please be assured that they do their utmost to keep them operational and safe for all users. We hope you still enjoyed your time on the canal and would be pleased to welcome you back in the future. ABC Boat Hire
02 Aug 2026
