Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Wren - Sedge Wren from Hilperton

The service was great, from the time we checked into the time we handed the boat back the staff could not have been any friendlier. We had a problem with our toilet and when I phoned them the came out to meet us and fixed the problem. The problem was nothing we had done or anything ABC could have predicted, but Chris Robert and Andrew made sure the repair was completed and we were happy. It seems you really see how good a company is when the have to react to a problem, and ABC were excellent. Would not hesitate to rent from them again.

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're delighted to hear that you had such a great experience from check-in to return, and that our team’s friendly service made your trip even better. While unexpected issues can happen, we’re so pleased that Chris, Robert, and Andrew were able to resolve everything quickly and ensure your comfort. Your kind words about our responsiveness mean a lot! It sounds like you had a wonderful journey from Hilperton to Bathampton, and we're thrilled you got to explore Bath—great tip about the free walking tour! We’d love to welcome you back for another adventure in the future.

11 Jun 2025

Your recent holiday on Day Tripper from Kings Orchard Marina

Very well organised, enjoyed the briefing. Boat clean and had everything we needed. Thanks.

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're delighted to hear that you had such a great day out with friends and that everything was well organised for your trip. It’s wonderful to know the briefing was helpful and that the boat had everything you needed for a smooth and enjoyable experience. We truly appreciate your kind words and hope to welcome you back for another memorable adventure soon!

11 Jun 2025

Your recent holiday on Swift - African Swift from Hilperton

I was on the Kennet and Avon canal about six years ago and was shocked at the proliferation of house boats and frankly, slum boats, from Hilperton to Bath. The many moored boats created a number of tight squeezes along the way and meant that we were very rarely above idle.! I have been with ABC for about 13 trips now but this was my wife's first canal experience. She found the slum boats so depressing and sadly has no desire to do it again.

10 Jun 2025

Customer Services

Thank you for your wonderful review! We're delighted to hear that our team’s good humor and helpfulness made your arrival smooth and enjoyable. It’s great to know that the thorough briefing set you up for a successful journey, and that everything was handled efficiently upon your return. We truly appreciate your kind words and hope to welcome you back for another fantastic trip in the future! We appreciate your concerns regarding the Kennet and Avon and would encourage customers to report any issues to the Canal and River Trust.

11 Jun 2025

Your recent holiday on Tern - Sandwich Tern from Alvechurch

Professional service and the boat was fitted out to perfection, including complimentary tea, coffee, milk, and all the other things you expect in a good hotel. The layout of the boat was challenging as passages were very narrow and the "lounge" was split by the kitchen, so make sure you get the boat layout that suits you when booking.

10 Jun 2025

Customer Services

Thank you for your thoughtful review! We're delighted to hear that you found our service professional and that the boat was fitted out to perfection, complete with those little touches that make a trip feel extra special. We appreciate your insights about the layout and the Birmingham Mini-Ring—it’s great to know it suited your plans for exploring the city. We hope to welcome you back for another adventure in the future!

11 Jun 2025

Your recent holiday on Duck - Musk Duck from Gailey Wharf

JD Boats at Gailey support ABC hire boats and operate a friendly family run boatyard. The team of engineers, housekeepers, led by Cate in reception and David the boss ensured Musk Duck was well prepared and ran smoothly throughout the 4 night cruise.

10 Jun 2025

Customer Services

Thank you for your wonderful review! We're delighted to hear that your short break between Gailey and Salt was so enjoyable. It’s fantastic that you were provided such a friendly and efficient service, ensuring Musk Duck was well-prepared for a smooth cruise. The two separate ensuite shower cabins sound like the perfect setup for a shared adventure! We truly appreciate your kind words and hope to welcome you back for another relaxing journey in the future.

11 Jun 2025

Your recent holiday on Plover - Grey Plover from Wrenbury

Everything was super smooth on our end; the handover to the quality of the boat and all amenities. I would highly recommend ABC and will be using them again in the future

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're so pleased to hear that everything went smoothly—from the handover to the quality of the boat and amenities. It’s wonderful to know you had such a great experience and would highly recommend us. We truly appreciate your kind words and look forward to welcoming you back for another excellent trip in the future!

11 Jun 2025

Your recent holiday on Plover - Grey Plover from Wrenbury

Excellent trip to take if you've got a full week

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're so pleased to hear that everything went smoothly—from the handover to the quality of the boat and amenities. It’s wonderful to know you had such a great experience and would highly recommend us. We truly appreciate your kind words and look forward to welcoming you back for another excellent trip in the future!

11 Jun 2025

Your recent holiday on Tern - Sandwich Tern from Alvechurch

The Birmingham Mini-Ring was a mixture of countryside, housing estates and commercial sites. However, we wanted to spend two days in Birmingham, so it was right for us.

10 Jun 2025

Customer Services

Thank you for your thoughtful review! We're delighted to hear that you found our service professional and that the boat was fitted out to perfection, complete with those little touches that make a trip feel extra special. We appreciate your insights about the layout and the Birmingham Mini-Ring—it’s great to know it suited your plans for exploring the city. We hope to welcome you back for another adventure in the future!

11 Jun 2025

Your recent holiday on Swift - Tree Swift from Whitchurch Marina

A well equipped boat and good service from start to finish

10 Jun 2025

Customer Services

Thank you for your feedback. We are pleased you enjoyed our reverse layout Swift Class from Whitchurch. We hope to see you with ABC Boat hire in 2026.

10 Jun 2025

Your recent holiday on Spirit - Atholl Brose from Falkirk

Nice relaxing route from Falkirk wheel to Edinburgh. We turned back at Ratho due to poor weather forecast for final day. Disappointing pub/ dinner places en routes.

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're thrilled to hear that the handover and return process was smooth and easy, and that you found the boat well-appointed. It's great to know you enjoyed the relaxing route from Falkirk Wheel to Edinburgh, even with the slight change of plans due to the weather. We're sorry to hear that the dining options along the way didn't quite meet expectations, but we hope the overall experience was still memorable. We'd love to welcome you back for another adventure in the future!

11 Jun 2025

Your recent holiday on Spirit - Atholl Brose from Falkirk

Excellent handover and return. Very slick and easy. Good communication. Well appointed boat. A pleasure to deal with.

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're thrilled to hear that the handover and return process was smooth and easy, and that you found the boat well-appointed. It's great to know you enjoyed the relaxing route from Falkirk Wheel to Edinburgh, even with the slight change of plans due to the weather. We're sorry to hear that the dining options along the way didn't quite meet expectations, but we hope the overall experience was still memorable. We'd love to welcome you back for another adventure in the future!

11 Jun 2025

Your recent holiday on Swift - Tree Swift from Whitchurch Marina

No fault of ABC but we found the route slightly lacking in suitable hostelries

10 Jun 2025

Customer Services

Thank you for your feedback. We are pleased you enjoyed our reverse layout Swift Class from Whitchurch. We hope to see you with ABC Boat hire in 2026.

10 Jun 2025

Your recent holiday on Duck - Musk Duck from Gailey Wharf

JD Boats provide a friendly efficient service. Musk Duck configured with 2 separate ensuite shower cabins was ideal for 2 couples to share.

10 Jun 2025

Customer Services

Thank you for your wonderful review! We're delighted to hear that your short break between Gailey and Salt was so enjoyable. It’s fantastic that you were provided such a friendly and efficient service, ensuring Musk Duck was well-prepared for a smooth cruise. The two separate ensuite shower cabins sound like the perfect setup for a shared adventure! We truly appreciate your kind words and hope to welcome you back for another relaxing journey in the future.

11 Jun 2025

Your recent holiday on Wren - Sedge Wren from Hilperton

We went from hilperton to Bathampton and back to Foxhanger to the foot of the locks, didn’t have enough time to travel through but walked the stair. Great trip Bath was really interesting and would recommend the free walking tour from the heritage centre

10 Jun 2025

Customer Services

Thank you for your fantastic review! We're delighted to hear that you had such a great experience from check-in to return, and that our team’s friendly service made your trip even better. While unexpected issues can happen, we’re so pleased that Chris, Robert, and Andrew were able to resolve everything quickly and ensure your comfort. Your kind words about our responsiveness mean a lot! It sounds like you had a wonderful journey from Hilperton to Bathampton, and we're thrilled you got to explore Bath—great tip about the free walking tour! We’d love to welcome you back for another adventure in the future.

11 Jun 2025

Your recent holiday on Warbler - Sedge Warbler from Alvechurch

disappointed but this is only due to the full route not being open because of lock repairs needed

10 Jun 2025

Customer Services

Thank you for your wonderful review! It truly means a lot to us that you've been traveling with ABC for so many years and that each experience continues to meet your expectations. Knowing that we've never disappointed you is the highest compliment we could receive! We look forward to welcoming you back for many more great adventures ahead.

11 Jun 2025