Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 2000 of our customers are saying about us! 

Your recent holiday on Gull - Herring Gull from Alvechurch

I think this boat is probably one of the older boats in the fleet. It felt "well used". The heating was not really up to the job for the time of the year. It took a long time to warm up and appears to be quite expensive to run. The batteries must be coming to the end of their life to as they were unable to maintain the 240v inverter throughout the night, even after a 6 or 7 hour cruising day, meaning that every morning, the fridge was off.

06 Nov 2018

Carolyn

Thank you for taking the time to leave your feedback. Our team at Alvechurch have checked the domestic batteries onboard Herring Gull and they have been deemed fine, they will carry out further investigations to find out why you had issues during your holiday. Our Customer Services team will contact you directly.

09 Nov 2018

Your recent holiday on Eagle - Greater Spotted Eagle from Wrenbury

Clean well maintained boat well equipped. Friendly people at Wrenbury base. My second trip from this base this year.

06 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you were impressed with the condition and the equipment on board Greater Spotted Eagle. And that our team at Wrenbury were able to offer you a friendly service. We are happy to keep welcoming you back to Wrenbury and we hope to see you again soon.

08 Nov 2018

Your recent holiday on Goose - Blue Goose from Hilperton

The whole experience was great, the staff at ABC were helpful and friendly during the booking process, and the staff at Hilperton Marina were the same. We were welcomed on board with a lovely little tea tray that included a small vase of fresh flowers. The boat was very clean and comfortable, the bed linen was good. My only issue was the fact that the saucepans were inadequate for a party of 8. None of the saucepans were large enough to cook for our group.

06 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you found our team in the booking office and at Hilperton so helpful and friendly. We are glad that you were impressed with the facilities on board Blue Goose, including the tea tray and fresh flowers! It sounds like you had a relaxing holiday on board the comfortable Blue Goose. We do advise our customers to check with us or the marina directly to check what is provided on board our boats. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Duck - Tufted Duck from Anderton

We were a bit dissapointed that we were not able to leave from the marina we booked for due to low water levels (we understood this could not be helped) The staff at the marina we were allocated to were a bit stressed that they had to look after us as it was not one of their boats. None of us had been on a narrow boat before but we soon got the hang of it and we had an amazing experience on the tufted duck and would recommend it to our friends and family. We will be booking again for next year!

05 Nov 2018

Keri McLaren

Thank you for your feedback and the great pictures! We are happy to hear that we could accommodate you from a different marina due to the low water levels else where. We are delighted to hear that you enjoyed your first time on a canal boat and you were able to get the hang of it so quickly. We are also glad to hear that you enjoyed the whole experience and we look forward to welcoming you aboard in 2019!

08 Nov 2018

Your recent holiday on Warbler - River Warbler from Anderton

Great holiday, nice boat, well equipped and clean, warm and comfortable

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you enjoyed a great holiday on board River Warbler. And that you found the boat to be well equipped, clean, warn and comfortable. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Warbler - Barred Warbler from Alvechurch

Very professional and friendly from start to the finish. We thoroughly enjoyed our week from Alvechurch Marina and your staff were fabulous, In particular Cathy, who went out of her way to help us with route planning and navigational plans. A lovely experience and we would be delighted to return and recommend your services to others. Well done to your whole team.

05 Nov 2018

Keri McLaren

Thank you for your feedback. Thank you for your very kind words about our team at Alvechurch. I will pass on your comments on to Cathy. We are delighted to hear that our team at Alvechurch were able to provide you with such a professional, friendly and informative service. We are glad that you enjoyed the experience and would love to welcome you aboard again in the near future.

08 Nov 2018

Your recent holiday on Tyne - Sigrid from Worcester

Was insufficient tuition in how to pull away from side etc and made for a difficult start & end to our ‘holiday.’ Didn’t appreciate having to buy maps at inflated price either. Boat was well equipped but the most uncomfortable bed I’ve ever had the misfortune to ‘sleep in.’

05 Nov 2018

Carolyn

Thank you for your feedback. It is disappointing to hear that you found the bed on Sigrid uncomfortable and that you felt that certain aspects of your handover were insufficient. The books/maps in our Marina Shops are sold at the RRP on the back of the book as we do encourage all of our customers to purchase one for their holiday. We hope you will be back to see us again in the future.

13 Nov 2018

Your recent holiday on Lark - Shore Lark from Aldermaston Wharf

Great boat and a great way to see the Thames.

05 Nov 2018

Keri McLaren

Thank you for your feedback. It sounds like you had a great time cruising on the Thames and also on board Shore Lark. We look forward to seeing you again soon.

08 Nov 2018

Your recent holiday on Grebe - Great Crested Grebe from Whitchurch Marina

The team at ABC were very efficient and provided everything we needed. Lovely staff and high standard of boat

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are glad that you enjoyed your holiday on board Great Crested Grebe and that you found the boat to a high standard. It is great to hear that you found our team at Whitchurch so efficient and they were able to provide you with everything you needed. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Duck - Long Tailed Duck from Whitchurch Marina

excellent holiday, great service and comfortable boat.

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you enjoyed your holiday and that you had a relaxing and comfortable time on board Long Tailed Duck. We are also happy to hear that our team at Whitchurch were able to provide you with a great service. We look forward to seeing you again soon.

08 Nov 2018

Your recent holiday on Goose - Bean Goose from Wrenbury

great company staff are very helpful and informative

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you enjoyed your holiday with great company. And that our team at Wrenbury were helpful and informative. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Gull - Ivory Gull from Hilperton

We absolutely loved our time on the boat. Fantastic family time and lovely to live the slow pace...

05 Nov 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you were able to enjoy the relaxing and slower paced life that a canal trip provides. And that it meant spending quality time with your family. It sounds like you had a great time on board Ivory Gull and it provided you with everything you needed for your family holiday. We look forward to seeing you again soon.

08 Nov 2018

Your recent holiday on Bunting - Snow Bunting from Gayton

Our 4th trip. Everyone and everything up to the usual high standard of care.

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that as returning customers you enjoyed another holiday with us. It sounds like you enjoyed your time on board Snow Bunting and our team at Gayton were able to provide with an excellent service. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Grebe - Slavonian Grebe from Gayton

Good boat. Everything working as expected.

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you enjoyed your time on Slavonian Grebe and everything worked as expected. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Lark - Tawny Lark from Hilperton

We have hired boats every year for many years now and we were really impressed with the quality of the boat. The finishes, equipment, facilities and sleeping arrangements were without doubt the best we have seen - very clean and couldnt ask for more. the canal itself was stunning. many thanks - we will definitely be back

05 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear as returning customers we continue to impress you. It sounds like you enjoyed a great holiday on board Tawny Lark from Hilperton. And we are very happy to hear every on board the boat manged to exceed your expectations. We look forward to seeing you again soon.

08 Nov 2018