So don't take our word for it, see what thousands of our customers are saying about us!
Overall a good experience. A very well equipped boat, however we did have a problem with the toilets
23 Sep 2020
Everyone at ABC always goes the extra mile, and this time was no different. We had a couple of glitches (not the fault of ABC - boat returned late) but this was communicated clearly and helpfully. A couple of small issues with the boat, but we were able to sort ourselves - however on reporting them to the team we were given a refund for the pump out we'd needed to do without quibble. You're brilliant!
23 Sep 2020
Very relaxing with beautiful scenery - really enjoyable weekend on the canal! Excellent service from the marina, especially the handover and instruction from Richard and Stuart. We will be back!
23 Sep 2020
We had a great week - the weather was excellent which helped a lot! As novices, leaving the marina was challenging as it's a tricky manoeuvre. There was a lot of instruction on locks and the boat itself, but not so much about navigating so there was a a fair amount of trial and error until we got into it. We enjoyed the route we took but it was too far for the time we had and our level of experience, so unfortunately we had to turn round before Stourton Junction to be sure of getting back in time.
23 Sep 2020
It was my first boating holiday so I don't have much to compare it against, but I was with some experienced canal boat enthusiasts that offered input. The boat was clean and well maintained, apart from that we set off with one toilet tank still full (it made the boat lean to one side as the one on the other side was empty). The kitchen equipment was great - everything we needed to make and serve three hot meals a day as well as making a elderberry and blackberry crumble from the fruit we picked along the way. Check-out and return went smoothly, and their planning to accommodate social distancing were evident and working as well as can be hoped.
23 Sep 2020
Nice, well equipped boat. Easy collection and return arrangements.
22 Sep 2020
The weekend was fantasic the staff at reedly where great the boat was very clean and tidy. Roy whom handed over the boat very helpful
22 Sep 2020
Everything was good apart from 2 items:- 1. Wi Fi only worked for 24 hrs and had to keep asking for new code. Your brochure states "Free Wi Fi" and indicates it's for the whole hire period. 2. We had to flush the toilets using a bowl filled from the tap as the instruction to lift the foot pedal to flush water did not work on both toilets.
22 Sep 2020
Boat was a bit tired but perfectly clean. We had a problem with the batteries unable to hold a charge overnight, the fridge freezer was turning off over night, I had to run the engine in the morning to even charge a phone, and no the heating was not used.
22 Sep 2020
Very well-equipped and comfortable boat on a beautiful canal. We have wanted to cruise the Llangollen canal for some time and it certainly lived up to our expectations.. The staff at Whitchurch Marina were all very friendly and helpful.
22 Sep 2020
great staff and lovely boat and well layed out
22 Sep 2020
Spotlessly clean boat in excellent well maintained condition. Very helpful and friendly staff.
22 Sep 2020
We are regular customers of ABC having hired from you for the past 7 years and we found the marina unwelcoming and disorganised in terms of space to park and the handover of the boats. Having received emails and instructions with regard to COVID19 we expected the boat to be cleaner and better than normal. Once on board we did not feel that the boat was any different to normal. We had to wait to unload on to the boat so did not unpack as quickly as normal. We then found, two bike helmets and seat covers in an underbed locker, bottle cap from a used shower bottler in the shower; the ABC brochure had a drink stained booking form for the previous guest on the table and finally two hair bands the locker under table where we stored the bags. For us, and especially due to COVID19 we did not feel the boat had been cleaned and cleared properly despite your assurance that the boats are being cleaned more thoroughly. We had been shielding and not been out for the whole of lockdown so were a little anxious about the trip but felt reassured by the contact we had received from ABC. Unfortunately the reality was not as expected. This is a shame as we normally feel the boats are well cleaned for each customer. We took pictures and showed them to the marina staff who said sorry however I am sure you will understand it did take the shine off our holiday. These are not budget holidays and we hope that ABC will maintain the high standard we have come to expect.
22 Sep 2020
A very relaxing holiday, the boat was excellent with good facilities on board
22 Sep 2020
The boat had everything needed for a wonderful break. Friendly and helpful staff at the marina. A truly fantastic experience!
22 Sep 2020
