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Very well-equipped and comfortable boat on a beautiful canal. We have wanted to cruise the Llangollen canal for some time and it certainly lived up to our expectations.. The staff at Whitchurch Marina were all very friendly and helpful.
22 Sep 2020
great staff and lovely boat and well layed out
22 Sep 2020
Spotlessly clean boat in excellent well maintained condition. Very helpful and friendly staff.
22 Sep 2020
We are regular customers of ABC having hired from you for the past 7 years and we found the marina unwelcoming and disorganised in terms of space to park and the handover of the boats. Having received emails and instructions with regard to COVID19 we expected the boat to be cleaner and better than normal. Once on board we did not feel that the boat was any different to normal. We had to wait to unload on to the boat so did not unpack as quickly as normal. We then found, two bike helmets and seat covers in an underbed locker, bottle cap from a used shower bottler in the shower; the ABC brochure had a drink stained booking form for the previous guest on the table and finally two hair bands the locker under table where we stored the bags. For us, and especially due to COVID19 we did not feel the boat had been cleaned and cleared properly despite your assurance that the boats are being cleaned more thoroughly. We had been shielding and not been out for the whole of lockdown so were a little anxious about the trip but felt reassured by the contact we had received from ABC. Unfortunately the reality was not as expected. This is a shame as we normally feel the boats are well cleaned for each customer. We took pictures and showed them to the marina staff who said sorry however I am sure you will understand it did take the shine off our holiday. These are not budget holidays and we hope that ABC will maintain the high standard we have come to expect.
22 Sep 2020
A very relaxing holiday, the boat was excellent with good facilities on board
22 Sep 2020
The boat had everything needed for a wonderful break. Friendly and helpful staff at the marina. A truly fantastic experience!
22 Sep 2020
Ross's Gull is a nice boat that has a good engine and handles well. The single beds are comfortable (we didn't use the convertible dinette) and two bathrooms are a useful feature. The galley has good appliances but is quite small and lacks virtually any space to store food. It also has no drawers (other than two very shallow ones under the gunwale), nor are there any drawers anywhere else on the boat. This absence of any (useful) drawers is a serious failing that ABC needs to address urgently - lockers underneath the beds and dinette are a very inconvenient alternative that I wouldn't expect on a boat of this price. The ceiling lights on this boat are also poor (with none in the corridors) and really need upgrading to modern LEDs. We also had problems with the central heating, which would rarely fire up at the first attempt and on one occasion needed five restarts. (Reported to the boatyard on our return and hopefully fixed for the next customer.) Finally, Aldermaston Wharf is in desperate need of a winding hole. All boats are moored facing Bath - if you are going to Reading and the Thames then you first have to pass through the lift-bridge west of the wharf, close the bridge, turn the boat and then re-open the bridge (which has a built in delay) to pass back through the wharf - highly inconvenient! (Boaters travelling towards Bath don't escape this chore, as they are asked to asked to leave their boat facing the way they found it when returning it to the boatyard. This necessitates passing through the lock east of the wharf, turning the boat in the winding hole below the lock and then returning back through the lock.)
22 Sep 2020
We were lucky with the weather
22 Sep 2020
Fantastic weekend on skylark. Prior to our holiday Gail Jones gave me all the information needed to enjoy the experience. The kelpies was amazing and Falkirk wheel was very enjoyable. The Scottish canal volunteers were helpful with the locks and talkative. The barge had everything u need for a weekend away and the welcome pack much appreciated. Only downfall was reception on TV but u don't really need with the surrounding views. Would definitely recommend.
22 Sep 2020
Had a week of sun which helped, but also meant the canals were very busy and this led to some tedious delays. The covid restrictions take some of the joy off departure and finishing the holiday. Having to get the boat back by 8 am was a surprise. The Viking boat was showing its age and was shabby in places and only had one 240v socket, which meant a lot of juggling of electronic devices. The marina is in a convenient location, but lacks a lot of the charm of other marinas.
22 Sep 2020
Close to Ellsmere a pretty village with restaurants. The Montgomery Canal Well worth a visit, closest Marina to Llangollen.
22 Sep 2020
Generally good. Cabin battery was hopeless. Boat return took too long - 90 mins for 5 boats - knowing that they were all returning.
22 Sep 2020
The boat was well equipped and performed well although one of the toilet door handles kept falling off and the toilets seemed to smell throughout the week.
22 Sep 2020
Thoroughly enjoyed the holiday, and the weather helped hugely, but the handover was poorly organised, we arrived for 1.30pm and didn’t get to leave until 4pm because of the lack of communication, clarity and instruction. Also the return of the boat is far too early. We pretty much lost a day of holiday. It felt unorganised with lack of info on things like where to moor- we had to moor a fair distance away. The gates were late to be opened to start unloading. The boat was fine, clean, and good kitchen facilities, but the tv didn’t work, and it wasn’t that there was no reception, it didn’t even work just outside the marina. It’s a shame you don’t provide a map or timings of how far away each point is to another. It was very difficult to navigate how far to go or how many stops to make, with no info given from yourselves. The training didn’t feel sufficient and no mention of the one way systems and how to manage it. Thank goodness for comradely between boats. As I said, we did enjoy the holiday, but not so much the experience at the marina on departure especially. The initial man I spoke to felt to me to be quite irritated. The ladies though were very polite.
22 Sep 2020
lovely boat,lovely people, very helpful and accomodating
22 Sep 2020
