So don't take our word for it, see what thousands of our customers are saying about us!
The holiday was good the boat clean and the instructions on safety very clear.
09 Jul 2019
Boat was very clean on arrival all staff helpful and informative
09 Jul 2019
Thank you for your feedback and for the lovely photo. We would love you to enter our Calendar Competition, details can be found on our website http://bit.ly/abccompcal. We hope to see you again soon!
12 Jul 2019
Almost everything was wonderful about the boat! Clean, well-stocked and ready to go. The wi-fi was not good, as we had to call several times for a new code, which never seemed to last more than a couple of days.
09 Jul 2019
A very pleasurable experience; the staff were very helpful and efficient and the boat clean and tidy. The only negative was the unserviceable DVD on the TV. One member of staff looked at it and removed a DVD which was jammed in the TV (it was the company introductory video); however, even after its removal the DVD did not work. On the route we took, the TV coverage was poor and having young children the lack of a DVD drive was very annoying.
09 Jul 2019
Thank you for your feedback, our Customer Services team will be contacting you directly.
18 Jul 2019
Good experience but if a novice instructions would be inadequate.
09 Jul 2019
Thank you for your feedback. Our Marina staff are aware of our Customer's previous experience on arrival and the handover they receive is then adjusted accordingly. First time boaters will always receive a full handover. We are pleased you enjoyed the experience and we look forward to welcoming you again in the future.
12 Jul 2019
Our experience began even before we rented the narrow boat at Worcester Marina. The website made finding a route and picking a boat easy. We were sent links for the boat manual and a video to learn about the operation of the boat and locks. We were greeted as we arrived and received additional training in the office, and we were given advice on purchasing supplies for our trip. The handover of the boat went smoothly, and we were on our way. The boat was clean, and the engine, heating, water heater, toilets and shower are functioned well. Advice was provided at the time of the training and handover that served us well on our trip. The only negative was that the wi-fi quit working part way through the trip and it took several calls to the marina office to get it working again. Other than that, this was a great trip, and I would definitely use ABC Boat Hire for our next narrow boat experience.
09 Jul 2019
Thank you for taking the time to leave your feedback. It is beneficial for both our customers and marina staff if novice crews take the time to read all of the information that is sent to them prior to the holiday; helping the boat handover to run more smoothly! It is also great to hear that you were impressed with your boat and the route options from Worcester Marina. We hope you will be back for another holiday with us again soon!
09 Jul 2019
We had an excellent time on our narrow boat holiday.
09 Jul 2019
Lovely clean well equipped boat
09 Jul 2019
Found it a bit stressful at times
09 Jul 2019
Lovely well equipped narrowboat. Friendly and helpful staff. A lovely holiday.
09 Jul 2019
Everything was ready on our collection date, boat was well equipped and the handover was efficient, likewise when we returned the boat we were on our way with the minimum of fuss, oh yes and the glorious week of weather helped
09 Jul 2019
Bra service och personal. Utlämning och återlämning av båten gick smidigt och fort. Båtens standard är inte femstjärning men OK. Internet-accessen fungerade bara i tre dagar.
09 Jul 2019
Tidy spacious yard. Smart and friendly staff.
09 Jul 2019
Everything was really good the only downside is having to be back at the marina for 09.00 on the last day. It needs to be at least 11.00am. That is the only downside to the holiday.
09 Jul 2019
Thank you for your feedback. Our arrival and return times are necessary to enable us to clean, prepare and complete any maintenance work on your boat in between hires. We're glad you enjoyed your narrowboat experience and look forward to welcoming you back again soon.
12 Jul 2019
My wife and I took our two grandsons (14 & 11) with us for a 7 day hire on the Green Woodpecker. We sailed to Marlow on the Thames and back - it was an interesting experience for us and we all had a great time. However, it would have been even better if the boat had a water gauge fitted and more WI-Fi time was given. You are advised to top up with water everyday but this doesn't always suit especially if you moor for a couple of nights in one location (which we did in Henley during the Regatta). A gauge would certainly have been handy. We would also have preferred more Wi-Fi time especially with two boys - you are given a limited time but this has to last until the end of the hire. We thought the showers on board (we had two) were very good with plenty of hot water.
09 Jul 2019
Thank you for your feedback and fabulous photo's. It is great to hear that you enjoyed exploring the Thames with your grandchildren, what an adventure! We hope you made some wonderful memories. Your comments about the water gauge and WiFi have been forwarded to our Operation Manager. We hope to welcome you back again soon.
12 Jul 2019
