So don't take our word for it, see what thousands of our customers are saying about us!
Staff are excellent, boat was well maintained, reliable and clean. Really cant fault your staff, very friendly and helpful Constructive criticisms would be, sharper knives and better quality would help. Our television was inoperable due to a damaged remote control, this didn’t spoil our holiday but we would have liked to hear the News occasionally. Final niggle was the curtain opposite the bathroom which kept sliding off the rail.
26 Jun 2019
Service excellent. Boat had every facility we required. It was fun for young, old and the furbabies. Could not think of a better way for a family reunion from abroad! Thank you so much.
26 Jun 2019
Thank you for your feedback. We're so pleased you enjoyed your family reunion on board our boat; we hope you made some wonderful memories! We hope to see you all again in the future.
28 Jun 2019
Our only gripe would be that the upholstery and bed mattress could be upgraded as not very comfortable at night. But other than that we had a great weekend.
26 Jun 2019
Bed uncomfortable one side lower than the other Oven kept going off
26 Jun 2019
Thank you for taking the time to leave your feedback.The Marina Manager has confirmed that the oven is now fully operational and that the mattress has been replaced on board Reed Bunting. We're pleased to hear that you enjoyed the holiday overall and we hope to welcome you again soon.
01 Jul 2019
Excellent weekend, we all had a great time, not quite as relaxing as the girls had hoped but that said once we were all into the swing of the locks we all enjoyed it....and still time for a pint and a G&T. Horik was a big boats so just took an hour or two to get used too.
26 Jun 2019
Thank you for taking the time to leave your feedback. We do expect novices to take a couple of hours before they feel fully confident steering their boat but usually by the end of the holiday they are fully fledged captains! It's great to hear that you enjoyed your weekend afloat and we hope to see you all again soon.
28 Jun 2019
Fantastiskt positiv upplevelse, allt från professionellt och kundvänligt mottagandet på plats till garanterade återkopplingar och servicemindhet under hela hyrtiden. Fungerade u.a. och enkelt från internet-bokning till fysiskt avslut/återlämning. Kan varmt rekommendera denna leverantör!
26 Jun 2019
Up to date refurbished narrow boat. Everything thought of from puffy pillows to sachets of salt and pepper. Coffee cafetière and eco washing up liquid. Very clean. Brilliant staff whom talked us through the do’s and don’ts. Fantastic weekend.
26 Jun 2019
Thank you for your fantastic feedback about our Warbler Class boat, we are pleased to hear that you enjoyed all of the additional features on board and had a great holiday! We look forward to seeing you again soon.
28 Jun 2019
It was our first time on a narrow boat and the boat quality and the helpfulness of all the staff was excellent.
26 Jun 2019
Friendly marina staff , nice boat . Drawbacks - wifi was frustrating, kept logging out, would have rather had none , electric toilet not great , would have preferred old style drop through .. Plus points - galley really well equipped, heating good , loads of cupboard space in bathroom , boat lovely. Llangollen canal beautiful.
26 Jun 2019
A well equipped boat and a delightful route. Such a relaxing break - life at 4mph.... perfect
26 Jun 2019
Thank you for your feedback. Gailey is situated in a central location offering customers a great choice of routes. We're pleased you were able to relax and unwind and enjoy a slower pace of life! We look forward to welcoming you again in the future.
28 Jun 2019
everything when well and as expected
26 Jun 2019
The boat was great, the canals around Alvechurch were sometimes unappealing.
26 Jun 2019
A very good boat with all the amenities
26 Jun 2019
Quick and easy hand over. Simple and easy instructions on how to handle the boat. Great experience would definately do it again.
26 Jun 2019
Excellent welcome from all staff, especislyy the "hand over". Same applies to the return and goodbyes. Not cheap but it is a lot of boat! One major complaint. The bed in the central cabin (I cannot speak for the other one) was the worst bed I recall sleeping in, ever. That includes the Australian Outback and a swag. Of course you need the flexibility of two single matresses but they should match and not have a hard prominenet ridge where they meet. Both were lumpy, soggy in places, solid in others. To put it politely - very much worn out and in need of immediate repacment and careful installation.
25 Jun 2019
Thank you for your feedback. The mattresses on board our boats are replaced as part of the maintenance program and should be comfortable; your comments have been sent to the marina so that they can be checked. It's great to hear that the Marina staff gave you a warm welcome and we look forward to seeing you again soon.
28 Jun 2019
