So don't take our word for it, see what thousands of our customers are saying about us!
I gave 5 stars because staff gave excellent service. Service from every person I had contact with was attentive, helpful, effective, accommodating, reassuring ( for this novice!), and pleasant. Names I recall are: Jason (pre-trip telephone planning), Mandy (email and front desk), and Jay ( on-board training). There were others whose names I do not recall. In addition to customer service, the boat worked! Only thing that could have been better: weather.
16 May 2019
Thank you for your wonderful feedback, which we will forward to our team at Whitchurch. We look forward to seeing you again, when we will try to arrange better weather for you!
20 May 2019
Excellent service and boat
16 May 2019
Good boat, a bit o0ld and tatty though
15 May 2019
Brilliant experience for our first boating break, great places and all in all nice people along the journey.
15 May 2019
Thank you for your lovely feedback, it's great to hear that our team at Gailey made your first narrowboat experience such a positive one! We hope you will be back for a second holiday with us again soon.
20 May 2019
Fantastic weekend, the boat had everything we required and more for a comfortable and relaxing weekend. Highly recommended.
15 May 2019
the boat handled well central heating when required worked well boat was well equipped
15 May 2019
Thank you for your feedback, it's great to hear that you were impressed with our Dove Class boat! We hope to see you all again soon.
20 May 2019
Attention to us as customers was excellent
15 May 2019
Had a great holiday and the boat was the best we’ve ever had!
15 May 2019
The Monmouthshire and Brecon canal was a terrific experience. Fantastic views, wildlife and an eclectic choice of villages and pubs to visit.
15 May 2019
Thank you for your feedback, we're so pleased you enjoyed your holiday on the beautiful Monmouthshire and Brecon Canal! We look forward to welcoming you again in the future.
20 May 2019
Even though the boat was tough to steer in reverse; everything worked. No breakdowns, warm and dry during the bad weather, great canal, good customer service, no hassles, quick in and out picking up and returning the boat.
15 May 2019
Had a great break on a well maintained boat which was very clean and very well equipped.
15 May 2019
Thank you for your feedback and pictures! If you would like to enter ABC's 2020 calendar competition, details can be found on our website under 'more information'. We hope to see you all again soon.
15 May 2019
Have used this boatyard several times now. Always found the staff there to be pleasant efficient and courteous.
15 May 2019
Thank you for the lovely feedback. Gailey Wharf is in a fabulous location with so many different route options you are spoilt for choice! We look forward to welcoming you again in the future.
15 May 2019
VERY FRIENDLY & HELPFUL STAFF GREAT BASE & STARTING POINT, JUST A SHAME THE WEATHER WAS POOR
15 May 2019
the service was excellent the staff very polite friendly and helpful. comparing other boats I have been on this one was comfortable but despite its size still felt a little cramped - not the very best use of the space inside so there was a lot of pulling into gaps to pass up and down the boat. other than that it was comfy and warm when the sun went down and the heating went on. the dogs loved it to.
15 May 2019
Thank you for your feedback. We are always working to improve the layout of our boats and all suggestions are sent to our boat building team. It's great to hear that you were all cosy and warm in the evenings and that your dogs enjoyed their holiday too! We hope to see you again soon.
15 May 2019
Everything provided - even the traditional Welsh rain. Very happy with the whole experience.
15 May 2019
