So don't take our word for it, see what thousands of our customers are saying about us!
Fantastic week, great boat, lovely holiday! Shame about the weather though. Many thanks to all the staff at Gayton marina for prepping the boat so well and all the help and advise. We'll be back.
27 Jun 2019
The boat was not as luxurious as we have been used to on previous boating holidays. For example why are there no padded seats for the external seating? One of the toilets had not been cleaned properly and smelt badly for a couple of days until we cleaned under the rim. The hairdryer is inadequate. We had to run the engine a lot to get sufficient hot water and that is with just three people on the boat. The fold down seat in the saloon is not level when down and is very uncomfortable to sit on. A chopping board would be useful. The measuring jug was cracked and should have been replaced. The filtered water tap is far too slow. I tried one on a boat next to us when we got back which was much faster. Perhaps the pump needs changing? The hood on the waterproof jacket does not have any apparent means of attachment to the jacket? The rear hatch is difficult to close and in order to bolt the doors internally you have to lift it which is both difficult and can cause trapped fingers. Twice I bumped my head on the tiller pin when tying up at the back which is highly dangerous as it is pointed! The rear mooring rope was frayed and far too short to be of any use. There should be a spare one. The mooring stakes should have an eye on them so that the rope can be passed through and back to the boat. Last year our holiday was cancelled due to an engine failure. This year we had to start from Whitchurch instead of Wrenbury thereby missing out on 7 locks. I realise both were beyond your control but it has been quite frustrating for us and together with all the other above mentioned points will make us think twice before using ABC again.
27 Jun 2019
Thank you for taking the time to leave your feedback, which has been sent to the Marina for their feedback. Our Customer Service team will be in touch with you directly.
01 Jul 2019
Friendly staff gave a thorough explanation of the boat's facilities. Pretty canal with lots of interesting features making for a fun, enjoyable holiday. Good value following sale. Marina not the largest or best equipped but is located in an area with many interesting historic features. Also a nice cafe nearby with a visitors' centre, so plenty to see.
27 Jun 2019
the best boat we have had in 10 years and a beautiful canal
27 Jun 2019
Allt fungerade mycket bra: hämtning och lämning av båten, introduktion av personal på plats, båtens alla funktioner och VÄDRET! Kanalturen vi gjorde Goyte Wharf till Llangatock och tillbaka var mycket fin och lummig. Kanalen är här ganska grund och lerig, så man får passa på hur man kör...
27 Jun 2019
Thank you for the feedback about your holiday from Goytre Wharf. It's great to hear that you all enjoyed your route to Llangattock on the picturesque Monmouthshire and Brecon Canal. We hope to see you all again soon!
28 Jun 2019
Staff are excellent, boat was well maintained, reliable and clean. Really cant fault your staff, very friendly and helpful Constructive criticisms would be, sharper knives and better quality would help. Our television was inoperable due to a damaged remote control, this didn’t spoil our holiday but we would have liked to hear the News occasionally. Final niggle was the curtain opposite the bathroom which kept sliding off the rail.
26 Jun 2019
Service excellent. Boat had every facility we required. It was fun for young, old and the furbabies. Could not think of a better way for a family reunion from abroad! Thank you so much.
26 Jun 2019
Thank you for your feedback. We're so pleased you enjoyed your family reunion on board our boat; we hope you made some wonderful memories! We hope to see you all again in the future.
28 Jun 2019
Our only gripe would be that the upholstery and bed mattress could be upgraded as not very comfortable at night. But other than that we had a great weekend.
26 Jun 2019
Bed uncomfortable one side lower than the other Oven kept going off
26 Jun 2019
Thank you for taking the time to leave your feedback.The Marina Manager has confirmed that the oven is now fully operational and that the mattress has been replaced on board Reed Bunting. We're pleased to hear that you enjoyed the holiday overall and we hope to welcome you again soon.
01 Jul 2019
Excellent weekend, we all had a great time, not quite as relaxing as the girls had hoped but that said once we were all into the swing of the locks we all enjoyed it....and still time for a pint and a G&T. Horik was a big boats so just took an hour or two to get used too.
26 Jun 2019
Thank you for taking the time to leave your feedback. We do expect novices to take a couple of hours before they feel fully confident steering their boat but usually by the end of the holiday they are fully fledged captains! It's great to hear that you enjoyed your weekend afloat and we hope to see you all again soon.
28 Jun 2019
Fantastiskt positiv upplevelse, allt från professionellt och kundvänligt mottagandet på plats till garanterade återkopplingar och servicemindhet under hela hyrtiden. Fungerade u.a. och enkelt från internet-bokning till fysiskt avslut/återlämning. Kan varmt rekommendera denna leverantör!
26 Jun 2019
Up to date refurbished narrow boat. Everything thought of from puffy pillows to sachets of salt and pepper. Coffee cafetière and eco washing up liquid. Very clean. Brilliant staff whom talked us through the do’s and don’ts. Fantastic weekend.
26 Jun 2019
Thank you for your fantastic feedback about our Warbler Class boat, we are pleased to hear that you enjoyed all of the additional features on board and had a great holiday! We look forward to seeing you again soon.
28 Jun 2019
It was our first time on a narrow boat and the boat quality and the helpfulness of all the staff was excellent.
26 Jun 2019
Friendly marina staff , nice boat . Drawbacks - wifi was frustrating, kept logging out, would have rather had none , electric toilet not great , would have preferred old style drop through .. Plus points - galley really well equipped, heating good , loads of cupboard space in bathroom , boat lovely. Llangollen canal beautiful.
26 Jun 2019
A well equipped boat and a delightful route. Such a relaxing break - life at 4mph.... perfect
26 Jun 2019
Thank you for your feedback. Gailey is situated in a central location offering customers a great choice of routes. We're pleased you were able to relax and unwind and enjoy a slower pace of life! We look forward to welcoming you again in the future.
28 Jun 2019
