So don't take our word for it, see what thousands of our customers are saying about us!
Boat was very clean and well presented with attention to detail. Friendly and helpful staff helped us on arrival and explained everything clearly. The only reason we have not given 5 stars is because we were very cold even with the heating on all the time. To be fair ,the weather was u seasonably cold. Spare /thicker duvets/extra blankets would have been very helpful as despite wearing our very warm down coats inside when awake we could not really sleep wearing them!!
06 Apr 2018
Thank you for taking your time to leave us feedback on your holiday. It has been unusually cold this Easter and although we do provide blankets I have forwarded your suggestion of thicker duvets to our housekeeping department. We look forward to welcoming you back again soon!
06 Apr 2018
The condition of the boat, it was very old. Several of the windows were difficult to close and the door on the bow didn’t shut tightly creating a constant draft. The seating wasn’t very comfortable and barely enough for the six of us let alone the eight the boat was designed for. The taps at the sink were very difficult to turn off, the grill ( I know that calor doesn’t provide lots of heat ) was very poor. The stern doors were difficult to close at night. There was a problem with the engine before we’d left the marina and we had to call the engineer out shortly after leaving. To be fair the response was quite quick. The engineer said that a proper fix would be needed when the boat returned but we should be ok for the week. We were. With the engine on and nothing else plugged in we used your hairdryer and had to call you again as it blew something. Only three sockets on the extension lead worked ( the one nearest the lead didn’t ). Only one of the pegs had a ring on it and one of the ropes snapped. The first morning we woke up there were several wet patches from condensation - we left the fanlight open after that). The problem was that the floor was filthy. The piece of kitchen towel we used was black! On the plus side the cooking utensils, equipment and bedding were all excellent. The toilets and shower were very clean too. Despite the weather, we enjoyed the experience but it would have been much better if the condition of the boat and cleanliness was of a higher standard.
06 Apr 2018
Thank you for taking the time to leave your feedback. Your comments have been sent to the Marina so that they can make sure all of the issues you have raised have been dealt with. We hope to be able to welcome you back again soon.
24 Apr 2018
Nice boats and a good location. Unfortunately let down by battery problems meaning not only was our boat quite cold and damp overnight but we also lost quite a few hours one morning meaning we didn't get as far as we had wanted to.
06 Apr 2018
Thank you for your feedback. Your comments about the batteries on board the Swallow have been forwarded to the Marina. We hope to welcome you again soon.
06 Apr 2018
I was impressed with the friendly welcome and pretty much received what we were promised which is rare. My only negative would be the need for an improved WiFi and tv reception, however I do understand the issues, hence why I’ve not marked it down. The only other thing that would be handy is a simple printed route guide and realistic recommended stops, without the need to buy a book, when really what bridge for what pub or town is all that’s required.
06 Apr 2018
Thank you for your great feedback. I have forwarded your map suggestion to the Marina as this may be something they can provide in the future. We do also offer our ABC App on all of our holidays which is really useful for locating pubs, shops and points of interest. We look forward to welcoming you again soon!
06 Apr 2018
enjoyable relaxing experience
06 Apr 2018
Thank you for your feedback, we're really pleased to hear that you had a relaxing holiday.
06 Apr 2018
A superb holiday/stag do. The whole experience was enjoyable and simple despite this being our first ever canal boat holiday. We passed through a staggering 72 locks in 4 days! ABC Boathire was great and will definitely use them again.👍
06 Apr 2018
We're so pleased to hear that your first holiday was a success and well done for navigating so many locks in a short break! We look forward to seeing you again soon.
17 Apr 2018
What an amazing Company ! Every member of staff we have dealt with has been so kind and helpful, from the lady who shared her really helpful blog with us (we were nervous first time boaters) to the lady and engineer at Gailey who nothing was too much trouble for. Thank you for making our family boating holiday a massive success, we are so grateful.
06 Apr 2018
Thank you for your very kind feedback. From the Booking Office to the Marina we want to you to have the best holiday experience that you can and it's wonderful to hear that we were able to give you the confidence to go for it! We hope you will be planning you next adventure with us soon!
16 Apr 2018
crack holiday lovely staff boat and equipment smashing will come again
06 Apr 2018
Thank you for your lovely comments. It's great to hear you enjoyed your holiday and we look forward to welcoming you again soon!
16 Apr 2018
Great service, great boat. Particular appreciation for Ian's clear and reassuring handover.
06 Apr 2018
Thank you for your feedback, we're so pleased that you enjoyed your holiday and we will be sure to pass your comments on to Ian at Alvechurch. We look forward to seeing you again!
16 Apr 2018
We all had a great time, despite the rising river levels forcing us to wait at Droitwich for a day, we now know the place really well!
06 Apr 2018
Thank you for your lovely feedback. The weather this Easter has been very challenging but it's great to hear that you enjoyed your holiday and everything that Droitwich has to offer! We hope to see you again soon.
16 Apr 2018
great holiday; lovely boat, warm and well equipped. Staff excellent - friendly, helpful, couldn't ask for more.
06 Apr 2018
Thank you for your fantastic feedback, we will forward your kind comments to the staff at Worcester Marina. We look forward to welcoming you aboard soon!
06 Apr 2018
Good comms, friendly staff, clean boat, easy to deal with.
06 Apr 2018
Thank you for your feedback. It's great to hear that you were happy with your boat and that you were pleased with the communication you received from the Marina. We hope to welcome you again soon.
16 Apr 2018
Amazing service and holiday.
06 Apr 2018
Thank you for your feedback, we're pleased to hear that you enjoyed your holiday from Goytre! We hope to welcome you again soon.
16 Apr 2018
Well appointed and well designed boat. Responsive staff, easily contactable.
06 Apr 2018
Thank you for leaving your feedback. It's great to hear that you were pleased with your boat and happy with the service you received from Gailey wharf. We hope to see you again soon.
16 Apr 2018
Our first time on a narrow boat and we loved it.
06 Apr 2018
Thank you for your feedback. It's great to hear that you loved your first Narrowboat experience and we hope that you will be back for more!
16 Apr 2018
