So don't take our word for it, see what thousands of our customers are saying about us!
An excellent boat and excellent service
03 Oct 2025
Thank you so much for your detailed and thoughtful review! We're delighted to hear you enjoyed cruising aboard the Wren model from ABC Wrenbury Mill and found it to be in excellent condition and well equipped. We're especially pleased that our team was able to respond quickly and professionally to the battery issue—huge credit to our engineer for working through the rain to get you back on track! It’s always lovely to hear that our service continues to meet your expectations, and we truly appreciate your continued support. Many thanks from all of us at ABC Boat Hire!
07 Oct 2025
The staff were all very friendly and helpful. The boat was very clean and well equipt, even down to water proof coats. The linen was clean and plenty of towels. We had a very relaxing holiday and would definitely use ABC Boat Hire again. Thank you for a professional service and a memorable experience.
03 Oct 2025
Thank you so much for your kind words! We’re delighted to hear that you had such a relaxing holiday and that the boat was clean, well equipped—even down to the waterproof coats! It’s great to know the linen and towels met your expectations and that our staff were friendly and helpful throughout your trip. We’re especially pleased that you found the service professional and the experience memorable. We’d love to welcome you back again for another fantastic journey on the water! Many thanks, ABC Boat Hire
07 Oct 2025
Fantastic, the boat was clean and well equipped and the staff friendly and noledgabl.
03 Oct 2025
Thank you so much for your kind words! We’re delighted to hear that you had such a relaxing holiday and that the boat was clean, well equipped—even down to the waterproof coats! It’s great to know the linen and towels met your expectations and that our staff were friendly and helpful throughout your trip. We’re especially pleased that you found the service professional and the experience memorable. We’d love to welcome you back again for another fantastic journey on the water! Many thanks, ABC Boat Hire
07 Oct 2025
Friendly welcome and clean and tidy boat. Kept in touch with updates during the holiday. Easy handover and return
03 Oct 2025
Thank you for your kind feedback! We’re glad to hear you received a friendly welcome and found the boat clean and tidy. It’s great to know our team kept in touch with updates during your holiday and made the handover and return process easy. We’re sorry your route had to be altered due to canal closures, but we’re pleased it didn’t stop you from enjoying the trip—and discovering some good pubs along the way! We hope to welcome you back for another adventure soon. Many thanks, ABC Boat Hire
07 Oct 2025
An altered trip due to closed canals but nevertheless an enjoyable holiday with good pubs on route
03 Oct 2025
Thank you for your kind feedback! We’re glad to hear you received a friendly welcome and found the boat clean and tidy. It’s great to know our team kept in touch with updates during your holiday and made the handover and return process easy. We’re sorry your route had to be altered due to canal closures, but we’re pleased it didn’t stop you from enjoying the trip—and discovering some good pubs along the way! We hope to welcome you back for another adventure soon. Many thanks, ABC Boat Hire
07 Oct 2025
Very helpful friendly staff
03 Oct 2025
hank you for your feedback and for sharing your experience. We’re glad to hear that our staff were helpful and friendly, and that the boat was well equipped. We’re sorry to learn that the boat size didn’t suit your group as planned, and that your friends couldn’t join you. It’s completely understandable that it took some time to feel comfortable, especially with it being a new experience—and we know the weather didn’t help either! We appreciate your honesty and hope that, despite the challenges, you were still able to enjoy some moments on the water. We’d love the chance to welcome you back again with a boat better suited to your needs. Many thanks, ABC Boat Hire
07 Oct 2025
The boat was very clean and had the best bathrooms we have experienced in many years of boating and the staff were very helpful. It would have been 5 stars but the safe wouldn't unlock, one tap was plumbed hot and cold the wrong way round, only 3 large bowls for 6 people boat, engine battery went flat twice (despite 5 hours running time) and had to be run for 20 minutes before bedtime, a window blind fell down dangerously onto the cooker, wooden handle./bar under the sliding hatch had been poorly repaired and was loose which was also a security and injury hazard.
03 Oct 2025
Thank you for taking the time to share your detailed feedback following your recent trip with us. We're delighted to hear that you found the boat very clean, the bathrooms among the best you've experienced in years of boating, and our staff helpful. We also appreciate you highlighting the areas where your experience fell short of expectations. I’m sorry to hear about the issues you encountered with the safe, plumbing, kitchen equipment, battery, and maintenance concerns such as the window blind and hatch handle. These are certainly not the standards we aim to uphold, and I’ve passed your comments directly to our operations and engineering teams for immediate review and rectification. Your observations help us identify areas for improvement, and we’re grateful for your honesty. We hope to welcome you back on board in the future, where we’ll strive to deliver a 5-star experience throughout. ABC Boat Hire
12 Oct 2025
Everything about ABC is first class. Ranging from the helpful, thorough training given, to the cleanliness and well equipped boat. They even organised the weather!
03 Oct 2025
Great service and fair prices. Staff were all friendly and knowledgeable and the boat handover was efficient. The boat was perfect for our group. We had to cancel our original booking just before the holiday due to a medical emergency. ABC were very compassionate and allowed us to move the holiday to a later date. We would highly recommend them as a firm that cares about their customers. A small issue with the boat during the week was fixed by an on-call engineer within an hour.. Amazing service !
03 Oct 2025
Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that you found our customer care to be 100% and that the service, pricing, and boat handover all met your expectations. It’s especially heartening to know that our team was able to support you with compassion during your medical emergency and help rearrange your holiday—your recommendation means a great deal to us. We’re also glad the boat was perfect for your group and that our on-call engineer was able to resolve the issue quickly. Cruising through such a beautiful part of the country makes it all the more special, and we’re so pleased you had a great experience. Many thanks, ABC Boat Hire
07 Oct 2025
We had a too big a boat and our friends who were to join us could not. It was a completely new experience and took some time to feel comfortable with the boat. Not great weather either.
03 Oct 2025
hank you for your feedback and for sharing your experience. We’re glad to hear that our staff were helpful and friendly, and that the boat was well equipped. We’re sorry to learn that the boat size didn’t suit your group as planned, and that your friends couldn’t join you. It’s completely understandable that it took some time to feel comfortable, especially with it being a new experience—and we know the weather didn’t help either! We appreciate your honesty and hope that, despite the challenges, you were still able to enjoy some moments on the water. We’d love the chance to welcome you back again with a boat better suited to your needs. Many thanks, ABC Boat Hire
07 Oct 2025
The boat we had from ABC Wrenbury Mill was a Wren model just a year old, so in very good condition and which was supplied with everything needed for a pleasant cruise. After a few days we noticed the auxiliary battery had very low capacity. . When this became a problem we called for help and in about two hours new batteries had been installed by a very patient engineer working in the rain. Yet another example of the good service we have always had from ABC boats.
03 Oct 2025
Thank you so much for your detailed and thoughtful review! We're delighted to hear you enjoyed cruising aboard the Wren model from ABC Wrenbury Mill and found it to be in excellent condition and well equipped. We're especially pleased that our team was able to respond quickly and professionally to the battery issue—huge credit to our engineer for working through the rain to get you back on track! It’s always lovely to hear that our service continues to meet your expectations, and we truly appreciate your continued support. Many thanks from all of us at ABC Boat Hire!
07 Oct 2025
Generally we were pleased with the ABC experience and especially the staff at Springwood Haven. However, we would have liked to have been told by ABC that all the locks were all shut down and given the opportunity to postpone our hire period or we might have claimed for the cost of cancellation on our holiday insurance.
03 Oct 2025
Thank you for taking the time to share your detailed feedback following your recent trip with us. We're delighted to hear that you found the boat very clean, the bathrooms among the best you've experienced in years of boating, and our staff helpful. We also appreciate you highlighting the areas where your experience fell short of expectations. I’m sorry to hear about the issues you encountered with the safe, plumbing, kitchen equipment, battery, and maintenance concerns such as the window blind and hatch handle. These are certainly not the standards we aim to uphold, and I’ve passed your comments directly to our operations and engineering teams for immediate review and rectification. Your observations help us identify areas for improvement, and we’re grateful for your honesty. We hope to welcome you back on board in the future, where we’ll strive to deliver a 5-star experience throughout. ABC Boat Hire
12 Oct 2025
As said previously, great short break
03 Oct 2025
A new boat but we had problems with the toilet system smelling. Sorted at Nantwich Marina.
02 Oct 2025
Thank you for your feedback and for sharing your experience. We’re glad to hear you had a great holiday overall and that the ABC team at Nantwich Marina were excellent in resolving the issue with the toilet system. We’re sorry for the inconvenience caused by the smell early in your trip—especially on a new boat—but we’re pleased it was sorted quickly and thoroughly. Your understanding and kind words mean a lot, and we hope to welcome you back for an even smoother journey next time. Many thanks, ABC Boat Hire
07 Oct 2025
booked a 4 night trip on the mon and brecon canal. Staff were great at handover very informative unfortunately when we tried to sleep on the barge, basically we couldn't. The bed was advertised as a double, we had emails and phone calls confirming this multiple times before hand. It was 2 small singles pushed together and those singles had seen better days so uncomfortable my wife spent a night on the couch area , which was just as bad we handed the boat back 1 night early due to lack of sleep. When I said the reason why the lady at reception equipped " oh that must be the one without the memory foam" at this point I just left . Speechless.. First experience of narrowboating, not the most pleasant when deprived of sleep.
02 Oct 2025
Thank you for sharing your experience. We're genuinely sorry to hear that your experience aboard was impacted by the comfort of the beds on Red Tailed Finch. All of our Finch class boats follow the same internal layout, which includes two singles that can be joined together to form a double. Due to the limited space available on board, the beds are designed to convert between singles and doubles to adhere to the layout and flexibility we advertise. We understand that this setup may not meet everyone’s expectations, especially when compared to the comfort of mattresses at home. Had this issue been reported during your trip, our team would have done everything possible to assist, including offering a mattress replacement where available. We always encourage guests to reach out to reception while on board so we can help resolve any concerns promptly. We're truly sorry that your first experience of narrow boating was affected in this way, and we do hope you'll consider giving it another try in the future. ABC Boat Hire
12 Oct 2025
