Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Eagle - Booted Eagle from Anderton

Toilet flodded boat with sewage due to the fact that one of the tanks had not been pumped out, when spoke to girl at Anderton marina for assistance was she would call back (still waiting for call). Depot we located to pump out was clsoed for day and we had to suffer the smell of raw sewage in the boat late saturday and in to Sunday where we sourced a pump out station and paid £20.00 for the service.

14 May 2018

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

We were a group of 5 ladies who had never been on a barge before. We hired the Blue Rock Thrush for a long weekend break from Hilperton Marina. Before we set off, we had all watched the DVD and were given extremely thorough technical assistance at the Marina. The staff were excellent and helpful, so, by the time we set off, we felt quite confident about the whole experience. The barge was very well equipped and clean and was just perfect. We spent three days cruising the canal to Bath and back. It was a beautiful route and a lovely way to appreciate the countryside and nature which was all around us.

14 May 2018

Carolyn

It's great to hear that your handover gave you lots confidence to set off on your adventure! The Kennet & Avon is a lovely stretch of canal and we're really pleased that you were able to enjoy it's beauty. We hope you will be back for another holiday with us again soon.

14 May 2018

Your recent holiday on Finch - Red Billed Finch from Goytre Wharf

Every thing was as it should be - one cannot ask for more. The canal and boat briefings were very informative and helpful.

14 May 2018

Carolyn

Thank you for the great feedback, we're pleased to hear that you enjoyed your holiday on the Mon & Brec! We hope to see you again soon.

14 May 2018

Your recent holiday on Wye - Cedrik from Whitchurch Marina

loved it best weekend in ages lucky with the weather though probably played a big part but I have the boating bug.

14 May 2018

Carolyn

The weather certainly does help to make a narrowboat holiday idyllic! Now that you have caught the bug we hope to see you again next year!

14 May 2018

Your recent holiday on Grebe - Little Grebe from Union Wharf

Excellent run through of the boat by Jeff, very comprehensive, the boat was extremely clean + the bedding, well stocked. It would have been really nice to have a small table and chairs for sitting on the outside deck in the evening - I know this is difficult due to space constraints and we did have a particularly sunny week, so just a thought

14 May 2018

Carolyn

Thank you for your valuable feedback, we are always looking for ways to improve our boats so I have forwarded your suggestion to our boat building team. It's great to hear that you felt your handover was comprehensive and you were impressed by Little Grebe. We hope to see you again soon!

14 May 2018

Your recent holiday on Gull - Common Gull from Gailey Wharf

Just the entry door on the boat was difficult and the latch dropped whilst we went out for the night resulting in us taking over an hour to get back on our return.

14 May 2018

Carolyn

Thank you for this feedback, which has been forwarded to the Marina so that they can check that the door latch has now been fixed. We hope to welcome you aboard again soon!

14 May 2018

Your recent holiday on Medway - Elnar from Rugby Wharf

This was the best canal boat we've hired in the UK, and the staff at Rugby went the extra yard to make our trip a success.

14 May 2018

Carolyn

Wow, thank you for such fantastic feedback, which we will pass on to Rugby Marina. We hope we can welcome you aboard again soon.

14 May 2018

Your recent holiday on Bunting - Lapland Bunting from Wrenbury

absolutely fantastic experience - the marina is small and delightful, fantastic pub located opposite with great food, boat was well equipped, neat, tidy, clean. Staff were wonderful, helpful and very friendly

14 May 2018

Carolyn

Wrenbury Mill is in a beautiful location and we're very lucky that there is a pub so near to the Marina! It's great to hear that you enjoyed your holiday experience and we hope you will be back for another holiday with us again soon.

14 May 2018

Your recent holiday on Heron - Purple Heron from Wrenbury

Excellent holiday helped by friendly and efficient staff at Wrenbury. Thank you

14 May 2018

Carolyn

Thank you for your feedback, it's great to hear that you enjoyed your holiday on Purple Heron. We hope to welcome you back aboard soon!

14 May 2018

Your recent holiday on Warbler - Lucy's Warbler from Whitchurch Marina

Lovely relaxing holiday on a very good boat. Perfect for my 93 year old father.

14 May 2018

Carolyn

We're so pleased that all of the family enjoyed your narrowboat adventure! We hope to see you again next year!

14 May 2018

Your recent holiday on Finch - Red Poll Finch from Goytre Wharf

Excellent boat, well appointed, well prepared, friendly knowledgeable staff. Easy to book.

14 May 2018

Carolyn

Thank you for your lovely feedback, we hope to see you again soon.

14 May 2018

Your recent holiday on Medway - Ragnar from Whitchurch Marina

We had a fabulous time. It was a shame it was only a week.

14 May 2018

Carolyn

Thanks you for your feedback, we're so pleased you enjoyed your holiday with us. We are currently taking bookings for next year and we do offer a 25% two week discount as well as your loyalty discount!\n
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14 May 2018

Your recent holiday on Wye - Fredrik from Worcester

The boat was rather tired looking, which is why it is 4 rather than 5 star rating. Staff at the boatyard were excellent, very helpful and efficient.

14 May 2018

Carolyn

Thank you for your feedback, which we will forward to the Marina. We hope to see you again soon.

14 May 2018

Your recent holiday on Warbler - Dusky Warbler from Alvechurch

we have used and on many occasions and have always given 5 stars however not the time

14 May 2018

Carolyn

That's disappointing to hear, we would welcome more detail to help us to improve. We hope to welcome you back again soon.

14 May 2018

Your recent holiday on Nene - Bragi from Gailey Wharf

Friendly, efficient, approachable staff. Boat was clean and tidy and well laid out. Good wifi signal.

14 May 2018

Carolyn

It's great to hear that you were able to utilise the wifi signal onboard and that you were happy with the layout and cleanliness of our Nene Class. We hope to see you again soon!

14 May 2018