So don't take our word for it, see what thousands of our customers are saying about us!
Disappointing not to be able to complete the Birmingham mini ring outing the closure of the Grand Union (not ABC’s fault)
23 Sep 2025
Thank you for your feedback, and we’re sorry to hear that your experience didn’t meet expectations. We understand how disappointing it must have been to arrive early and not be able to get underway as hoped, especially on a short break. While we do our best to accommodate early departures when possible, we regret that this wasn’t achieved in your case. We also appreciate your understanding regarding the Grand Union closure, and we’re sorry it affected your plans to complete the Birmingham Mini Ring. Your comments about staff flexibility are noted and will be shared with the team to help improve how we support guests in similar situations. We’re glad to hear the boat itself met your expectations, and we hope to welcome you back for a smoother and more enjoyable trip in the future. Many thanks from all of us at ABC Boat Hire.
24 Sep 2025
Great service, boats was well prepared, in good condition and very clean. Good advice given by the boat all at ABC. Excellent week. Would recommend Kent and Avon canal and Aldermaston Wharf for a start point.
23 Sep 2025
Thank you so much for your fantastic feedback! We're delighted to hear you had an excellent week aboard from Aldermaston Wharf and that the boat was well prepared, clean, and in great condition. It’s lovely to know our team’s advice helped make your trip even better. The Kennet & Avon Canal truly is a hidden gem — peaceful, picturesque, and full of wildlife. We're so glad you enjoyed spotting otters, kingfishers, and herons, and made the most of the good pubs and quiet locks along the way. Sorry the weather didn’t fully cooperate, but it’s great to hear you still had a memorable time. We hope to welcome you back again soon for another wonderful adventure! Many thanks from all of us at ABC Boat Hire.
24 Sep 2025
Despite not being able to take the Llangollen route due to a van taking out the Wrenbury lift bridge barrier we thoroughly enjoyed our trip having diverted to Chester.
23 Sep 2025
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with us at Wrenbury and that the boat and handover met your expectations. It’s great to know our team made you feel welcome and supported throughout your trip. We’re sorry the Llangollen route wasn’t possible due to the lift bridge incident, but we’re glad you still had a thoroughly enjoyable journey to Chester — a fantastic alternative with plenty to see and do. We look forward to welcoming you back again soon for another memorable adventure! Many thanks from all of us at ABC Boat Hire.
24 Sep 2025
Always very welcoming at Wrenbury. Very efficient handover. Boat was excellent. Would definitely use again.
23 Sep 2025
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with us at Wrenbury and that the boat and handover met your expectations. It’s great to know our team made you feel welcome and supported throughout your trip. We’re sorry the Llangollen route wasn’t possible due to the lift bridge incident, but we’re glad you still had a thoroughly enjoyable journey to Chester — a fantastic alternative with plenty to see and do. We look forward to welcoming you back again soon for another memorable adventure! Many thanks from all of us at ABC Boat Hire.
24 Sep 2025
Good weather and peaceful
22 Sep 2025
Thank you so much for your kind words! We're delighted to hear you had a peaceful trip around Droitwich Spa and that our team made the experience even better with their helpfulness, politeness, and good humour. It’s always lovely to know our guests feel well looked after — we hope to welcome you back again soon for another relaxing adventure! Many thanks from all of us at ABC Boat Hire.
24 Sep 2025
Very polite and helpful with a good sense of humour and nothing was too much trouble.
22 Sep 2025
Thank you so much for your kind words! We're delighted to hear you had a peaceful trip around Droitwich Spa and that our team made the experience even better with their helpfulness, politeness, and good humour. It’s always lovely to know our guests feel well looked after — we hope to welcome you back again soon for another relaxing adventure! Many thanks from all of us at ABC Boat Hire.
24 Sep 2025
The service was friendly and efficient. Grant helped with tips on avoiding Birmingham traffic and stayed late to train us. The boat was very clean indeed and had none of the glitches we heard from other Narrowboat holiday makers.
21 Sep 2025
Everything was good and made for a great holiday.
21 Sep 2025
Llangollen canal proved to be a real gem. Glorious countryside, ever-changing stunning scenery, interesting towns/villages in Llangollen, Chirk and Ellesmere.
20 Sep 2025
Thank you so much for your lovely feedback — we’re delighted to hear that the handover was straightforward and that the boat had everything you needed for a smooth and enjoyable holiday. It’s great to know you had no issues during your trip and that you found the Llangollen Canal to be such a gem! The stunning scenery, peaceful countryside, and charming towns like Llangollen, Chirk, and Ellesmere really do make it a special route. We appreciate your note about the guidebook — it’s true that most hire companies follow the same approach, and we hope it still added value to your journey. Looking forward to welcoming you aboard again soon! Many thanks, The ABC Boat Hire Team
21 Sep 2025
Straightforward, practical handover. Boat was great with everything you need. No problems during our holiday. You do have to purchase the guide book, but all previous companies we've used are the same.
20 Sep 2025
Thank you so much for your lovely feedback — we’re delighted to hear that the handover was straightforward and that the boat had everything you needed for a smooth and enjoyable holiday. It’s great to know you had no issues during your trip and that you found the Llangollen Canal to be such a gem! The stunning scenery, peaceful countryside, and charming towns like Llangollen, Chirk, and Ellesmere really do make it a special route. We appreciate your note about the guidebook — it’s true that most hire companies follow the same approach, and we hope it still added value to your journey. Looking forward to welcoming you aboard again soon! Many thanks, The ABC Boat Hire Team
21 Sep 2025
All the staff we met were very friendly and professional and we were given a very comprehensive briefing prior to setting off.
20 Sep 2025
Thank you so much for your kind words! We're delighted to hear that you had an excellent holiday and that our team made a positive impression with their friendly and professional service. It’s great to know the briefing was comprehensive and helped you feel confident before setting off. We’re also pleased the boat met your expectations — well-equipped, in excellent condition, and prepared with care both inside and out. That’s exactly the experience we aim to provide for every guest. We hope to welcome you aboard again soon for another memorable journey! Many thanks, The ABC Boat Hire Team
21 Sep 2025
The trip was nice, if a little damp. Suggested sailing times were accurate, although a fallen tree couldn't be planned for
20 Sep 2025
Thank you for your kind feedback — we’re so pleased to hear the handover process went smoothly at both the start and end of your trip. It’s great that you enjoyed your time on the water, even with a bit of damp weather along the way! We do our best to provide accurate sailing times, so we appreciate your understanding about the unexpected fallen tree — sometimes nature throws in a surprise or two! We hope it didn’t impact your enjoyment too much and that you’ll consider another adventure with us in the future. Many thanks, The ABC Boat Hire Team
21 Sep 2025
Handover was smooth, both starting and finishing the trip
20 Sep 2025
Thank you for your kind feedback — we’re so pleased to hear the handover process went smoothly at both the start and end of your trip. It’s great that you enjoyed your time on the water, even with a bit of damp weather along the way! We do our best to provide accurate sailing times, so we appreciate your understanding about the unexpected fallen tree — sometimes nature throws in a surprise or two! We hope it didn’t impact your enjoyment too much and that you’ll consider another adventure with us in the future. Many thanks, The ABC Boat Hire Team
21 Sep 2025
The boat was well equipped and in excellent condition, and had been well prepared for us both in house keeping and from an engineering point of view.
20 Sep 2025
Thank you so much for your kind words! We're delighted to hear that you had an excellent holiday and that our team made a positive impression with their friendly and professional service. It’s great to know the briefing was comprehensive and helped you feel confident before setting off. We’re also pleased the boat met your expectations — well-equipped, in excellent condition, and prepared with care both inside and out. That’s exactly the experience we aim to provide for every guest. We hope to welcome you aboard again soon for another memorable journey! Many thanks, The ABC Boat Hire Team
21 Sep 2025
Beautiful scenery, lovely peaceful pace and excellent boat with everything you need supplied.
17 Sep 2025
Thank you so much for your excellent review! We're thrilled to hear you had such a peaceful and scenic trip, and that the boat was well maintained and fully equipped for your journey. It’s great to know the briefing and support — especially around handling and locks — made a positive difference. We’ll be sure to pass on your kind words to Ryan and the rest of the team — they’ll be delighted to hear it! Best wishes from all of us at ABC Boat Hire — we hope to welcome you back aboard soon.
19 Sep 2025
