Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 2000 of our customers are saying about us! 

Your recent holiday on Lark - Dune Lark from Wrenbury

One or two minor issues: 1. Fold up bench seat wouldn't fold down properly. 2. Radio packed up after a couple of days with CD stuck inside. 3. Customers need to be made aware of the units card issue with the public pump out points.

22 Apr 2018

Carolyn

Thank you for your feedback. Your comments regarding the bench and the CD player have been forwarded to the Marina so that they can check that any issues have been resolved. Generally, our customers should not need to use public pump out points as anyone cruising on an extended holiday would be advised to visit a Marina for this service. We hope to welcome you back again soon.

23 Apr 2018

Your recent holiday on Medway - Annar from Rugby Wharf

Super boat & excellent service from the boatyard. Reason for one less star for the boat is that we didn't like noisy gearbox when ticking over in gear passing other boats or entering locks etc.

22 Apr 2018

Carolyn

Thank you for your feedback, we look forward to seeing you again soon!

23 Apr 2018

Your recent holiday on Eagle - Lesser Spotted Eagle from Hilperton

The friendly service and instruction was brilliant

22 Apr 2018

Carolyn

Great to hear that you found your handover both informative and friendly. We hope you will be back for another holiday with us soon!

23 Apr 2018

Your recent holiday on Bunting - Snow Bunting from Gayton

Peaceful and Relaxing holiday , in a lovely boat

21 Apr 2018

Carolyn

There's nothing like a narrowboat holiday to help you unwind and relax! We hope you will be back again soon.

23 Apr 2018

Your recent holiday on Lark - Meadow Lark from Aldermaston Wharf

Our holiday was excellent as we had a great boat, however I do think you should vet more carefully the amount of experience other hirers have. I have been on the canals for over 30years and the conditions with the strong currents from the flooded rivers flowing into the canal at some points especially around Woolhampton lock were challenging to the most experienced boat user. The couple who left in front of us nearly capsized in the lock pound and at one time both abandoned the boat with the wife have a panic attack. Luckily the volunteer lock keeper and one of my crew were able to assist. We carried on and saw the couple later in the week and found they had not moved the next day and had found the whole experience frightening. They had only been on a boat for 3 days the previous year and in his words it was like a mill pond. I think they were very lucky as this incident could easily have resulted in serious or fatal injuries and I would urge ABC relook at their procedures.

21 Apr 2018

Your recent holiday on Duck - Black Duck from March Wharf

Friendly helpful staff Well appointed boat in very good condition Good advice re routes and local facilities

21 Apr 2018

Carolyn

Thank you for your valuable feedback on our new Duck Class, we're happy to hear that you were given good route information and local knowledge. We look forward to seeing you again soon!

23 Apr 2018

Your recent holiday on Bunting - Corn Bunting from Hilperton

Everything worked as planned and nothing went wrong with the boat and service was polite friendly and welcoming

20 Apr 2018

Carolyn

We're pleased to hear that you had an enjoyable holiday, thank you for your feedback.

23 Apr 2018

Your recent holiday on Weaver - Village Weaver from Aldermaston Wharf

All we needed was provided!! The barge was well appointed and the staff helpful and pleasant

20 Apr 2018

Carolyn

Thank you for your lovely feedback, which we will pass on to Aldermaston Wharf. We look forward to welcoming you again soon!

23 Apr 2018

Your recent holiday on Warbler - River Warbler from Anderton

Excellent pre sales information. Boats were well equipped and surprisingly spacious. An excellent and most relaxing holiday!

20 Apr 2018

Carolyn

Great to know that you received plenty of pre holiday advice and that you were impressed with the layout on our new Warbler Class boat! We look forward to seeing you again.\n
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23 Apr 2018

Your recent holiday on Weaver - Streaked Weaver from Blackwater Meadow Marina

The boat was prepared and made available in advance of the advertised time so we were able to make an early start - thank you. Demonstration of the interior features and the operation of the boat was conducted in an efficient, but friendly manner. The boat was generally well presented although there were a few minor nicks and scratches on some of the interior woodwork, but nothing of any consequence. The bathroom is compact, but well laid out. Particularly impressed with the operation and hygienic quality of the toilet, no unpleasant odours, even in hot weather. The exterior paint finish was very smart, but inevitably there were scratches on the main contact points of the hull. On the other hand, it would have been very intimidating to have been the first people to take out a freshly painted boat! If you expect 5 star luxury and comfort a narrow boat holiday is not for you, but if you enjoy being out in the open air and "messing about in boats" then we would recommend ABC Boat Hire.

20 Apr 2018

Carolyn

Thank you for your detailed feedback, we're happy to hear that Blackwater Marina were able to get you away early and that you were pleased with Streaked Weaver. We hope to welcome you back again soon!

23 Apr 2018

Your recent holiday on Bunting - Rock Bunting from Alvechurch

Overall a very good experience.

20 Apr 2018

Carolyn

Thank you for your feedback, we're pleased to hear that you enjoyed your holiday!

23 Apr 2018

Your recent holiday on Lark - Ashes Lark from Worcester

Very well presented boat and everything worked

20 Apr 2018

Carolyn

Great to hear you enjoyed your stay on our new Lark Class, thank you for your feedback!

23 Apr 2018

Your recent holiday on Swallow - Red Sea Swallow from Goytre Wharf

everything was spot on as usual just bad weather on sunday

20 Apr 2018

Carolyn

Thank you for your feedback, it's great to know you are always impressed with the service you receive from ABC! We look forward to welcoming you again soon.

23 Apr 2018

Your recent holiday on Swan - Whistling Swan from Hilperton

The overall experience was fantastic. There are small areas that could be improved. The canal is very dirty and needs some attention. Alot of dead animals in the water during our stay that were there also on our return journey. A cat,fish and duck. This is an Avon and kennet responsibility! what a pity its not patrolled and cleaned up. the boat was not as clean as we would have expected. very dirty cupboards. our toilet also malfunctioned which meant we had a boat swimming in 2cm of water one evening, lucky for us it was clean water!

20 Apr 2018

Carolyn

Thank you for taking time to leave us your feedback. With all of the wet weather we have had recently the Thames has been in flood, resulting in fast flowing water on the Kennet & Avon, which may be why you will have seen an unusual amount of debris in the Canal. Your comments about your boat have been forwarded to the Marina to ensure that the cupboards have been cleaned thoroughly and that the toilets have been checked for any issues. It's great to hear that you enjoyed your boating adventure and we hope to see you back again soon!

23 Apr 2018

Your recent holiday on Nene - Bragi from Gailey Wharf

Comfortable, clean boat. Perfect size for two people. Reception and engineering team very friendly and professional. Boat very well equipped. Would definitely recommend from booking to handing boat back. Hassle free.

20 Apr 2018

Carolyn

We're pleased to hear that you found the handover process hassle free and that you were impressed with our Nene Class boat. Your lovely comments will be sent to Gailey Wharf! We hope to see you again soon.

23 Apr 2018