So don't take our word for it, see what over 10,000 of our customers are saying about us!
The staff were excellent and they us a wonderful welcome. Richard did the handover of the boat which was very clear and gave us great confidence.
22 Nov 2021
We are very happy you felt this way :) I will make sure Richard receives your comments. Hope to see you again soon.
23 Nov 2021
Despite a broken lock effecting our Holliday the staff kept us well informed daily ,very friendly people
18 Nov 2021
Excellent customer service, reception and engineers give really good advice on boat guidance and operation. Very friendly.
15 Nov 2021
As soon as you get to the marina you are on holiday
14 Nov 2021
We are very pleased you feel this way :)
14 Nov 2021
This is one of them things myself and my father always wanted to do so it has ticked boxes. The boat was as expected, fully equipped for what you need. The staff on handover and in office couldn’t be more helpful. Fantastic weekend..
14 Nov 2021
Thankyou very much for your feedback. We are very happy that you had a fabulous weekend :) Please upload any pictures to our website if you have chance- https://www.abcboathire.com/share Hope to see you again soon.
14 Nov 2021
We had issues with broken heating and needing to make a second call to get a fix put in place. Also. we were not told about the fact we weren't allowed on the River Severn on Tuesday or Wednesday.
12 Nov 2021
Boat was excellent and the landscape beautiful
09 Nov 2021
The boat was immaculately clean, every time I rang with a query before the holiday I spoke to lovely friendly people who supported me with my query. Nothing seemed too much trouble
09 Nov 2021
Very professional hand over and support throughout, and an excellent boat. All good.
09 Nov 2021
Nice clean boat, everything worked, friendly staff, we all enjoyed ourselves.
09 Nov 2021
Most aspects were good including handover etc, but the experience was let down by the extremely poor quality of the beds - I understand why the matresses need to be 2 singles, but the matresses themselves were so old that they offered no support and gave all 4 of us a very poor night's sleep, so we were tired and irritable for 4 days. This put a downer on the whole experience.
08 Nov 2021
You know exactly what you’re getting and it was a stress free experience
08 Nov 2021
We found ABC generally very professional and responsive and we had no issues at all about the customer service provided. In fact it was a lot better than the experiences we'd had with a rival company. We've got a few comments about the boat itself: 1. We cannot understand why the WiFi allowance is limited - there are providers who offer very reasonable packages for unlimited WiFi for motorhomes etc. so why can't ABC get similar packages? These are not cheap holidays and to find our WiFi allowance consumed with a day to go on the boat was extremely frustrating. 2. Why is there not a water gauge on board? This is provided on a competitor's boats and is extremely useful to enable planning for stopping at water points. Similarly why is there not a fuel gauge?
08 Nov 2021
08 Nov 2021
08 Nov 2021
Yes, the TV was really difficult to enjoy, being so close to the ceiling, to operate you needed to stand on the furniture and use a torch! gave you neck strain, especially for the children, disappointing. We were missing an under sheet, and mattress protector for the third double bed, and had to obtain this from another base, one of our double beds( being two single mattresses) would not zip together, and gave an uncomfortable night sleep. The vacuum cleaner was so full of dust, we had to empty this before we used it, the filter was so clogged, this we feel was very bad on housekeeping, maybe the end of the season, but sloppy work, is not acceptable.
07 Nov 2021
It was good but not excellent
07 Nov 2021
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