So don't take our word for it, see what over 10,000 of our customers are saying about us!
Thorougly enjoyed holiday. Good service and boat was quite comfortable. Just felt that fittings were beginning to feel "tired" Mattresses were a bit lumpy and the throttlle was stiff and neutral was very vague. Damaged hands several timrs
28 Sep 2021
Most helpful staff even opening up out of hours so that I could collect forgotten medicine
28 Sep 2021
The only issue we had was that the boat did not have double mattresses or extra wide double mattresses. We had two single mattresses that were pushed together but separated during the night. Consequently, we did not sleep well. We raised this with the marina on return explaining that the brochure stated that extra wide double mattresses were included. The marina stated that they were optional and had to be requested, however, there was no option within the booking form to request double mattresses. We have had wide mattresses on previous bookings without requesting them and they do make a big difference.
28 Sep 2021
All good - boat clean and tidy
28 Sep 2021
The toilet discharged a large volume of water on each flush and after three nights the red light indicator showed up giving us a concerned last day cruising. The destination Whalf at Rugby were a little concerned that we were mooring overnight in their base. This was not highlighted in any initial paperwork. Owner turned up on Sunday evening to let us know we shouldnt be mooring here for covid reasons but was happy to let us stay if we agreed to be out of the boat by 8.15 Monday morning. Other boats turned up after dark and moored beside our boat which l thought was quite dangerous. In the morning we were moved by boat owners and refuelled before 8.00am while we were still on board doing our last minute packing. I will not be using the Rugby base in any future boat hires. Alvechurch wharf staff were perfect.
28 Sep 2021
I would like to mention Chris the gentleman that help us ladies get to grips with the boat .. I would say that they kept us hanging around which I think we could of got on the boat earlier.. the boat wasn’t the cleanest and felt a bit used
28 Sep 2021
Good, clear website with lots of relevant information. Staff were very helpful on telephone and when collecting and returning the boat. Boat set up well but hot water was in short supply even when running the engine. Great holiday.
28 Sep 2021
Well prepared, smooth handover and any small issues dealt with promptly.
28 Sep 2021
Boat was very well appointed and clean. Staff were helpful and efficient. Information supplied both during the booking process, at hand over and on board was comprehensive and useful.
28 Sep 2021
Pleasant and helpful staff on a beautiful canal
28 Sep 2021
Better lighting is needed on board All matters were fine other than cd could not be played
28 Sep 2021
There was one item supplied for our use which was somewhat ‘dodgy’ – the water hose, which has several splits in it. When I used it for topping up at a water point on the river Avon, the mains tap was positioned on higher ground, which meant I had to walk up an inclined metal mesh ramp to access the area. Owing to the hose splits, the ground around the tap became saturated and, of course, the soles of my shoes became wet. I subsequently slipped over going down the ramp and fell on my back – luckily, I didn’t hurt myself! Other than this mishap, the boat was fine and everyone enjoyed the holiday
28 Sep 2021
Thanks you for taking the time to leave your feedback, which we have forwarded to the marina so they can replace the water hose. We are pleased to hear that you enjoyed your holiday and we hope to welcome you again soon.
29 Sep 2021
A good week, good weather, well appointed boat & everybody enjoyed themselves.
28 Sep 2021
lovely weekend. boat was perfect for our needs
28 Sep 2021
Another great trip - lovely boat, well preparead, good handover and support, lovely route and scenery and top weather to boot!
28 Sep 2021