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Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 5000 of our customers are saying about us! 

Your recent holiday on Dove - Turtle Dove from Aldermaston Wharf

My rating is high because the whole experience from talking to the booking team through the the teams at Aldermaston Wharf focused on friendly customer focused support. Every element of the boat was of a high standard it was clean just as set out in the brochure therefore you got what you saw. So ABC do keep focuing on the customer service as it does make us want to comback for a third year.

30 Mar 2018

Carolyn

Thank you for taking the time to send us such great feedback. Your lovely comments will be forwarded to both the Booking Office and Aldermaston Wharf. We look forward to welcoming you again next year!

06 Apr 2018

Your recent holiday on Gull - Ivory Gull from Hilperton

Boat was ready and well prepared on arrival. The staff gave us a great welcome and excellent hand over. Well done to all the team at Hilperton, brilliant from start to finish.

29 Mar 2018

Carolyn

Thank you for this great Feedback. We will pass your kind words on to the team at Hilperton!

06 Apr 2018

Your recent holiday on Warbler - Yellow Warbler from Hilperton

Staff are always helpful and friendly, Boat’s are lovely and clean and very up to date.

29 Mar 2018

Carolyn

Thank you for taking the time to give us your feedback. We're really pleased to hear that you enjoyed our new Warbler Class!

06 Apr 2018

Your recent holiday on Wye - Horik from Worcester

A pleasure to deal with everyone at Viking Afloat. Very helpful and friendly.

29 Mar 2018

Carolyn

Thank you for your lovely feedback!

06 Apr 2018

Your recent holiday on Eagle - Lesser Spotted Eagle from Hilperton

Our long weekend was great fun, and ABC staff were superb. The boat was well-equipped, and everything functioned perfectly. Our only criticism is that the boat interior looked a bit tired with drab upholstery and faded woodwork. Nevertheless, it was spotlessly clean and, bearing in mind that we had a little dog with us that limited our choice, we appreciate that we would be unable to hire the most luxurious boats.

29 Mar 2018

Carolyn

Thank you for your lovely feedback. The Eagle is one of our older boats, so the decor will be a little dated but we're pleased to hear that she was spotlessly clean as should be expected. We accept pets on all of our boats, so it may just be that the eagle was the only boat that was available when you made the booking. We hope to welcome you aboard again very soon!

06 Apr 2018

Your recent holiday on Wye - Tyr from Blackwater Meadow Marina

Great service very friendly staff gave us good knowledge of the boat. Had trouble with the heating on the way came out to us and it was sorted.

29 Mar 2018

Carolyn

Thank you for your feedback, we're glad that Blackwater Marina were able to resolve your issues promptly

30 Mar 2018

Your recent holiday on Medway - Ragnar from Whitchurch Marina

Excellent week- Boat very well equipped and comfortable

29 Mar 2018

Carolyn

We're so pleased you enjoyed your holiday, thank you for taking the time to give your feedback.

30 Mar 2018

Your recent holiday on Owl - Long Eared Owl from Gayton

Very friendly staff that are extremely helpful

29 Mar 2018

Carolyn

Thank you for your feedback, we will pass on your lovely comments to Gayton Marina

30 Mar 2018

Your recent holiday on Finch - Red Tailed Finch from Goytre Wharf

We had a very happy weekend and the boat was clean and well presented.

28 Mar 2018

Carolyn

Thank you for your feedback, we're pleased to hear you had a lovely time.

30 Mar 2018

Your recent holiday on Swan - Trumpeter Swan from Aldermaston Wharf

Great break and experience

28 Mar 2018

Carolyn

Thank you for your feedback, we're pleased you enjoyed your break!

30 Mar 2018

Your recent holiday on Weaver - Orange Weaver from Falkirk

The reason we have had to mark this down is the fact that Scottish Canals prevented us from doing what we booked to do, by closing the 2 bridges down towards Glasgow, there by limiting where we could go. We were informed about this very late and remain surprised they chose to do this just before the start of the boating season. We rather get the feeling this behaviour by Scottish Canals seems suspicious. We haven't been on Scottish canals before. We were surprised by the shortage of moorings and wonder how this will impact as the season gets going. We didn't like the officious mooring instructions, re times when you could and couldn't moor. Everyone we met on the canal, at the hire centre, on the locks etc, were wonderful. Friendly, helpful and seemed genuinely committed to ensuring we had a good experience

28 Mar 2018

Your recent holiday on Gull - Black Headed Gull from Whitchurch Marina

The boat had issues (1) heater would not run for more than 2/3 hours with out cutting out if engine was not running which made the evenings and nights very cold (2) toilet showed full pumped out then showed full after 1 day. PS having read previous reviews this seems to be an recurring problem with the toilet. But apart from that we had a excellent holiday the staff were all helpful and very friendly and a credit to ABC boat hire. PPS unfortunately it was probably the coldest week of the year

27 Mar 2018

Carolyn

Thank you for taking the time to give us your feedback, you should have already received a letter form our Customer Service's team. After speaking to the Marina Manager it was confirmed that there was a fault with the toilet sensor, which has now been repaired. The heating system has also been checked and found to be fine. We can only suggest that due to the very cold weather the heating was understandably continuously in use, which would require the engine to be run for longer than normally necessary. We would like to thank you for your lovely comments about our staff at Whitchurch Marina which we have highlighted to the Manager. We very much look forward to welcoming you aboard in the future!

06 Apr 2018

Your recent holiday on Gull - Ivory Gull from Hilperton

We enjoyed the break and the process of boarding and return was excellent. The boat was great for our size of party and equipment supplied was good.

27 Mar 2018

Carolyn

Thank you for your feedback, it's great to hear you enjoyed your holiday

30 Mar 2018

Your recent holiday on Dove - Turtle Dove from Aldermaston Wharf

The boat and staff were excellent, they could not be more helpful and efficient. I have hired many boats in the past, and have not been impressed with ABC until now.

27 Mar 2018

Carolyn

Thank you for your lovely feedback, we will pass your comments on to Aldermaston Wharf.

30 Mar 2018

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

Only fault was a draught from the back door.

27 Mar 2018

Carolyn

Thank you for your feedback, your comments will be forwarded to the Marina.

30 Mar 2018