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Excellent holiday as always. Used ABC many times and would again in the future. Everything is organised and sorted prior to the holiday. Boat has always been immaculate and clean. Staff at Whitchurch Marina exceptionally nice and friendly. Lovely Lady phoned to check beds etc few days before start of holiday and said could turn up early which is great!! Think it was the lady on reception. Very pleasant. Would definitely recommend Llangollen and return. Cant wait until our next one!!
29 Sep 2021
The communications between myself and the team at Falkirk was great in advance of the holiday. Even advised on the route and addressed all the queries we had. Helped us with contacts with Scottish Water who were also well organised and advised on the routes. Also did all the locks down to the Kelpies. Women loved this the team that helped were great and very friendly. Handover from Charlie was very professional and helpful recommending excellent places to stop on the way to Edinburgh. Only issue was the excellent food on the way, being locked up/down for a year our bodies were not used to such good food. The storage on the boat was unbelievable, we could have taken all our kit in one go. Going through the Falkirk Wheel was well organised and all the staff friendly, helpful and professional. Had one callout out of hours which was dealt with quickly all eventualises covered. Fantastic holiday and the weather unbelievable. I forgot my sunglasses and got sunburnt.
29 Sep 2021
Thank you for such lovely feedback, which we will forward to our team at Falkirk. It sounds as if you had quite an adventure exploring the Scottish Canals and enjoying the local eateries en route! We look forward to welcoming you on another ABC holiday in the future.
29 Sep 2021
From start to finish everything was perfect. All staff were amazing and couldn't have been more helpful. Boats were spotless and really well equipped.
29 Sep 2021
i have sent a separate email regarding the issues we had and awaiting a response
29 Sep 2021
We were extremely lucky with the weather but the week on the boat would have been enjoyable anyway. The boat was reasonably comfortable for two people and a dog. It was quite old, with a slight oil leak from the engine, and our dates were towards the end of what had clearly been a long hard season for the boat. But it had been thoroughly cleaned before we started. Because of time constraints for preparing the boat for the next people, we were required to return it by 9am on our last day. This wasn't feasible and so we returned the previous day, cutting short our holiday. The method of charging for diesel was not ideal. The tank was refilled on our return and we were given credit of £25 in cash but there was no paper record.
29 Sep 2021
Everything about the holiday worked exactly as it should. The communication was brilliant and informative and staff were friendly and helpful.
29 Sep 2021
Lovely people to deal with
29 Sep 2021
Wonderful 4 days. Very peaceful.
29 Sep 2021
Excellent handover from the marina. The staff were very friendly. We had to call in at Wrenbury for a pump-out. The Wrenbury staff could not have been more helpful.
29 Sep 2021
Very relaxing holiday and great fun
29 Sep 2021
Overall we had a lovely holiday with fantastic weather (though no one has control over this) that does make a boat holiday more enjoyable. The boat went well though we did feel it was a little tired now in the bathroom / bedrooms areas in particular. This is the second time we had been on this boat and noticed the difference.
29 Sep 2021
Everything was brilliant. The boat was as described. The people at the Marina were welcoming and helpful. ABC Boats even arranged brilliant weather for us! Can’t wait to do it again.
28 Sep 2021
Thank you for your feedback. It is great to hear that you enjoyed brilliant weather and that you found our team at Whitchurch both welcoming and helpful, we look forward to welcoming you again soon!
29 Sep 2021
Great service, only issue was a long wait to get going whilst the boat was being cleaned. Otherwise excellent, will consider Hilperton again.
28 Sep 2021
excellent boat layout, well equipped. Staff knowledgeable and helpful
28 Sep 2021
Excellent boat although the boat smelt very strongly of dog and we had to buy air fresheners and carpet freshener which didn't mask the smell all week. Staff very efficient and helpful on arrival and departure . We will be returning customers
28 Sep 2021
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