So don't take our word for it, see what thousands of our customers are saying about us!
The communication was very smooth and easy, they were really helpful when needed,, giving us confidence in ourselves, just enough “education” as needed. And really looking for solutions when a bridge broke down on our final day, and we had to stay instead of going down the canal.
15 Aug 2025
Thank you so much for your kind words and detailed feedback! We're delighted to hear that you found our communication smooth and supportive, and that our team helped you feel confident and well-prepared. It’s great to know you enjoyed the calm and relaxing nature of canal travel, even with the unexpected bridge issue—we really appreciate your understanding and flexibility. We’re so glad it was the perfect holiday for you, and we’d love to welcome you back again soon for another peaceful adventure!
18 Aug 2025
Went to Llangollen and return from Whitchurch - easily done in a week. Decided to go through the Chirk tunnel early in the morning etc - to miss this bottleneck and got over the Aqueduct before 11am. Great canal - take your time no rush.
15 Aug 2025
Thank you so much for your fantastic review! We're thrilled to hear you had such a great experience with ABC and that our staff made you feel well-supported throughout your journey. It’s wonderful to know the boat was well-equipped and stood out on the canal! Your route to Llangollen sounds like a perfect choice, and we love that you planned ahead to avoid the Chirk tunnel bottleneck—great thinking! We’re so glad you enjoyed the pace and beauty of the canal, and we look forward to welcoming you back for another relaxing adventure.
18 Aug 2025
We had a fantastic experience with ABC. Excellent staff who were patient explaining everything. Boat was well equipped and the best looking on the canal.
15 Aug 2025
Thank you so much for your fantastic review! We're thrilled to hear you had such a great experience with ABC and that our staff made you feel well-supported throughout your journey. It’s wonderful to know the boat was well-equipped and stood out on the canal! Your route to Llangollen sounds like a perfect choice, and we love that you planned ahead to avoid the Chirk tunnel bottleneck—great thinking! We’re so glad you enjoyed the pace and beauty of the canal, and we look forward to welcoming you back for another relaxing adventure.
18 Aug 2025
The staff were all very helpful and friendly, whether when calling with a query, or on the day. The handover was very thorough and the boat, its facilities and all the crockery etc. We all had a thoroughly good day and would recommend the day's activity.
14 Aug 2025
Thank you so much for your kind words! We're delighted to hear you had an excellent day out and that our team was helpful and friendly throughout—from your initial queries to the handover. It’s great to know the boat and its facilities met your expectations and that you enjoyed your time on the canal. We really appreciate your recommendation and hope to welcome you back again soon for another memorable day!
18 Aug 2025
Every member of staff was friendly and happy to help. From booking to collecting the boat to pump outs, they made the most experience enjoyable.
13 Aug 2025
Thank you so much for your kind words! We're delighted to hear that every part of your experience—from booking to pump outs—was made enjoyable by our friendly and helpful team. It’s great to know the boat suited your needs and was well maintained. We appreciate your note about the occasional starting issue and are glad it didn’t impact your trip. Your feedback helps us continue to improve, and we hope to welcome you back again soon for another relaxing canal adventure!
18 Aug 2025
The holiday would have been great but an unforeseeable issue with a broken swing bridge which threatened to end the holiday early was not handled well from a communication point of view.
13 Aug 2025
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're really pleased to hear that you found the boat great and the briefing well handled—it’s always our goal to help guests feel confident and prepared. We’re sorry to hear that communication during the swing bridge issue didn’t meet expectations. Your comments are very helpful, and we’ll be reviewing how we can improve our response and communication in such situations. We hope this didn’t take away too much from your overall experience and would love the chance to welcome you back again.
18 Aug 2025
Lovely boat and super helpful staff. It was a shame some of the canal/river routes were closed. Some of this information before hand would’ve been better to help us plan our route. Couldn’t fault the trip or the boat at all.
13 Aug 2025
Thank you so much for your lovely review and recommendation! We're thrilled to hear you had a fun family getaway and that the boat and staff helped make the experience so enjoyable. It’s great to know you felt confident after the handover and that the boat was well presented and suited your needs. We really appreciate your feedback about route closures—advance notice is definitely helpful for planning, and we’ll work on improving communication around that. We’re so glad you had a wonderful time and hope to welcome you back again soon!
18 Aug 2025
The boat was great and the briefing well handled. Communication was poor when a broken swing bridge threatened to stop the holiday early.
13 Aug 2025
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're really pleased to hear that you found the boat great and the briefing well handled—it’s always our goal to help guests feel confident and prepared. We’re sorry to hear that communication during the swing bridge issue didn’t meet expectations. Your comments are very helpful, and we’ll be reviewing how we can improve our response and communication in such situations. We hope this didn’t take away too much from your overall experience and would love the chance to welcome you back again.
18 Aug 2025
Highly recommend using ABC boat hire for a great getaway. Our boat was presented perfectly and we were shown the ropes and made to feel really confident before full handover. A wonderful experience for all!!
13 Aug 2025
Thank you so much for your lovely review and recommendation! We're thrilled to hear you had a fun family getaway and that the boat and staff helped make the experience so enjoyable. It’s great to know you felt confident after the handover and that the boat was well presented and suited your needs. We really appreciate your feedback about route closures—advance notice is definitely helpful for planning, and we’ll work on improving communication around that. We’re so glad you had a wonderful time and hope to welcome you back again soon!
18 Aug 2025
Excellent boat, suited our requirements. Occasional starting problem but never let us down.
13 Aug 2025
Thank you so much for your kind words! We're delighted to hear that every part of your experience—from booking to pump outs—was made enjoyable by our friendly and helpful team. It’s great to know the boat suited your needs and was well maintained. We appreciate your note about the occasional starting issue and are glad it didn’t impact your trip. Your feedback helps us continue to improve, and we hope to welcome you back again soon for another relaxing canal adventure!
18 Aug 2025
Used ABC several times and are always consistently good. Boats clean, well prepared and staff friendly.
12 Aug 2025
Thank you so much for your continued support and kind words! We're delighted to hear that you've had consistently positive experiences with ABC. It’s great to know our boats continue to meet your expectations—clean, well-prepared, and comfortable—and that our staff have been friendly and helpful each time. We truly value your loyalty and look forward to welcoming you back again soon for more memorable canal adventures!
18 Aug 2025
Consistently good, used several times and staff helpful.
12 Aug 2025
Thank you so much for your continued support and kind words! We're delighted to hear that you've had consistently positive experiences with ABC. It’s great to know our boats continue to meet your expectations—clean, well-prepared, and comfortable—and that our staff have been friendly and helpful each time. We truly value your loyalty and look forward to welcoming you back again soon for more memorable canal adventures!
18 Aug 2025
We loved our holiday with ABC Boat hire.
11 Aug 2025
Thank you for your 5* review. We’re thrilled to hear you loved your holiday with ABC Boat Hire and hope to welcome you back for many more memorable trips. ABC Boat Hire
12 Aug 2025
The whole process was easy and painless, even the boat orientation instructor was very good and explained everything to us and answered all our questions. I would use ABC boat hire again in the future
11 Aug 2025
Thank you for your 5* review. We’re thrilled to hear you loved your holiday with ABC Boat Hire and hope to welcome you back for many more memorable trips. ABC Boat Hire
12 Aug 2025
Not ABC's fault that all visitor moorings on River Avon taken up by "permanent boat owners" therefore two previously booked dinners in pubs had to be cancelled.
10 Aug 2025
Thank you for your feedback and for highlighting the positive aspects of the boat facilities and service. We appreciate your understanding regarding the limited availability of visitor moorings on the River Avon, which is unfortunately beyond our control. We’re sorry to hear this impacted your plans, including your dinner reservations, and understand how disappointing that must have been. We always strive to provide the most accurate information possible and will review how we communicate mooring availability to help future customers plan their trips better. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you on board again under smoother circumstances. ABC Boat Hire.
12 Aug 2025
