So don't take our word for it, see what thousands of our customers are saying about us!
A canal holiday to Llangollen is something we have wanted to do and we weren't disappointed.
11 Jun 2025
Thank you for your review! We're so glad you enjoyed your canal holiday to Llangollen and had a great experience with ABC. We appreciate your patience with the waste tank issue and are glad our team could resolve it efficiently. Your recommendation means a lot, and we’d love to welcome you back for another adventure in the future!
11 Jun 2025
We enjoyed a weeks holiday with our dog to Llangollen and back. The boat and booking experience were excellent. We also visited Horseshoe Falls in Llangollen and enjoyed a delicious meal in The Swan at Marbury before returning the boat the following morning. However, the waste tank needed emptying at Whitchurch Marina on our first morning, which was unfortunate but dealt with efficiently by their staff. The full tank alarm returned before the end of the holiday with only two adults on board. Despite this issue we would be happy to book with ABC in the future and wouldn't hesitate to recommend them for a canal holiday.
11 Jun 2025
Thank you for your review! We're so glad you enjoyed your canal holiday to Llangollen and had a great experience with ABC. We appreciate your patience with the waste tank issue and are glad our team could resolve it efficiently. Your recommendation means a lot, and we’d love to welcome you back for another adventure in the future!
11 Jun 2025
All the staff on arrival were quite friendly, warmed up a little bit later. The induction was not that great, it amounted to just watching a couple of videos. It would have been much better to have had the manuel (that is located on the boat) and gone through each item. There was not much mentioned about the manuel and therefore was not until the end of the trip that we actually came across it as it had been covered with something dumped on it. On our boat we were all novices and had no clue what so ever - there was no guidance in the talk on how to tie up the boats - and when the hand over was being done it was indicated that the "Ladies" did not need to be in attendance - Good idea to have waterproofs available - they came in very handy - although above sounds a bit negative it was a good weekend but could have been made more enjoyable had we been better informed.
11 Jun 2025
First rate handover of boat and locks. Masked Lark was probably the best boat we've hired.
11 Jun 2025
Thank you so much for your kind words! It’s fantastic to hear that Masked Lark left such a great impression—what a compliment to say it’s probably the best boat you’ve hired! We’re thrilled the handover process, including instruction on the locks, felt thorough and professional, and that the marina and team made the experience even more enjoyable. We’d absolutely love to welcome you back for another adventure anytime!
20 Jun 2025
we were under the impression that the route we were taking was gently breaking us in - we started with 11 locks !!!!! this is far too many to go through on first day and all being novices
11 Jun 2025
Proper handover and instruction. Really nice marina and good staff.
11 Jun 2025
Thank you so much for your kind words! It’s fantastic to hear that Masked Lark left such a great impression—what a compliment to say it’s probably the best boat you’ve hired! We’re thrilled the handover process, including instruction on the locks, felt thorough and professional, and that the marina and team made the experience even more enjoyable. We’d absolutely love to welcome you back for another adventure anytime!
20 Jun 2025
Excellent service from the time we entered the office, the on-hand training and the completion of our trip.
11 Jun 2025
Thank you for such a glowing review—it’s wonderful to hear your trip was everything you’d hoped for and more! From the moment you arrived to the final mooring, it sounds like the entire experience ran smoothly and left a lasting impression. We’re so pleased the boat met your expectations with its immaculate condition, and that the service and training provided made the whole adventure effortless and enjoyable. We’d be absolutely delighted to welcome you back for another incredible journey on the water!
20 Jun 2025
Seamless efficiency very pleasant staff. The boat was faultless and clean.
11 Jun 2025
Thank you for such a glowing review—it’s wonderful to hear your trip was everything you’d hoped for and more! From the moment you arrived to the final mooring, it sounds like the entire experience ran smoothly and left a lasting impression. We’re so pleased the boat met your expectations with its immaculate condition, and that the service and training provided made the whole adventure effortless and enjoyable. We’d be absolutely delighted to welcome you back for another incredible journey on the water!
20 Jun 2025
Overall great experience !
11 Jun 2025
Thank you for your kind words! We’re delighted that you had such a wonderful holiday and that our team’s service and support helped make it special. It’s always a joy to hear that our guests have had a lovely experience. We’d love to welcome you back for another relaxing adventure soon!
11 Jun 2025
Excellent service and support for a lovely holiday
11 Jun 2025
Thank you for your kind words! We’re delighted that you had such a wonderful holiday and that our team’s service and support helped make it special. It’s always a joy to hear that our guests have had a lovely experience. We’d love to welcome you back for another relaxing adventure soon!
11 Jun 2025
Enkelt och smidigt.!!!!!!!!
10 Jun 2025
Thank you for your wonderful review! We're so pleased to hear that you found our service reliable and that both the marina and booking office met your expectations. Knowing that everything on board was spotless and that your experience was simple and smooth means a lot to us. We truly appreciate your kind words and look forward to welcoming you back for another seamless adventure!
11 Jun 2025
Mycket serviceinriktade, såväl vid Marinan som ert booking office. Allt ombord var helt och rent..
10 Jun 2025
Thank you for your wonderful review! We're so pleased to hear that you found our service reliable and that both the marina and booking office met your expectations. Knowing that everything on board was spotless and that your experience was simple and smooth means a lot to us. We truly appreciate your kind words and look forward to welcoming you back for another seamless adventure!
11 Jun 2025
The service was great, from the time we checked into the time we handed the boat back the staff could not have been any friendlier. We had a problem with our toilet and when I phoned them the came out to meet us and fixed the problem. The problem was nothing we had done or anything ABC could have predicted, but Chris Robert and Andrew made sure the repair was completed and we were happy. It seems you really see how good a company is when the have to react to a problem, and ABC were excellent. Would not hesitate to rent from them again.
10 Jun 2025
Thank you for your fantastic review! We're delighted to hear that you had such a great experience from check-in to return, and that our team’s friendly service made your trip even better. While unexpected issues can happen, we’re so pleased that Chris, Robert, and Andrew were able to resolve everything quickly and ensure your comfort. Your kind words about our responsiveness mean a lot! It sounds like you had a wonderful journey from Hilperton to Bathampton, and we're thrilled you got to explore Bath—great tip about the free walking tour! We’d love to welcome you back for another adventure in the future.
11 Jun 2025
Very well organised, enjoyed the briefing. Boat clean and had everything we needed. Thanks.
10 Jun 2025
Thank you for your fantastic review! We're delighted to hear that you had such a great day out with friends and that everything was well organised for your trip. It’s wonderful to know the briefing was helpful and that the boat had everything you needed for a smooth and enjoyable experience. We truly appreciate your kind words and hope to welcome you back for another memorable adventure soon!
11 Jun 2025
I was on the Kennet and Avon canal about six years ago and was shocked at the proliferation of house boats and frankly, slum boats, from Hilperton to Bath. The many moored boats created a number of tight squeezes along the way and meant that we were very rarely above idle.! I have been with ABC for about 13 trips now but this was my wife's first canal experience. She found the slum boats so depressing and sadly has no desire to do it again.
10 Jun 2025
Thank you for your wonderful review! We're delighted to hear that our team’s good humor and helpfulness made your arrival smooth and enjoyable. It’s great to know that the thorough briefing set you up for a successful journey, and that everything was handled efficiently upon your return. We truly appreciate your kind words and hope to welcome you back for another fantastic trip in the future! We appreciate your concerns regarding the Kennet and Avon and would encourage customers to report any issues to the Canal and River Trust.
11 Jun 2025
