So don't take our word for it, see what over 10,000 of our customers are saying about us!
This is a lovely boat yard, very vlose to the motorway and lots of routed available to cruise. The boat was very cumphy and had lots of great facilities.
19 Oct 2019
A good reception and good handover by Chris. Generally a good experience. Couldn't get the radio to work particularly well, although that's more likely a function of the geography!
18 Oct 2019
Staff always so helpful and nice
18 Oct 2019
The Appearance of the exterior of the boat looked rather shabby. Although I rated handover as good & marina as average I was not asked on arrival where we were going. Although I did ask on handover if I could turn the boat at Loughborough Basin which he didn’t know .We only got as far as Thurmaston & had to turn round due the floods we where then stuck at Aylestone for two days. It appears the flooding had been on for a few days before we departed ! Some of The locals we met said they had not seen flooding like it for a few years. So this has to have been my shortest canel holiday ever.
18 Oct 2019
Thank you for your feedback. Our Customer Services team have contacted you directly.
15 Nov 2019
On the whole the Boatyard & boat itself were good - just a couple of minor points that prevented the 5th star. 1) The boatyard staff were excellent and very helpful when we had to have a repair done later in our journey - our only complaint was that they failed to tell us that the Aldermaston bridge is closed twice a day for an hour. The CRT website just says 'try not to use' during those hours wheras in fact you cannot use. This caught us out coming back which could have been an issue for one of our party who needed to get off for work. Luckily the yard was close enough for him to walk back to. We would have made sure we could have got through had we known. 2) We had a 12 berth boat - it was the only one available at our preferred yard for our dates- & overall the facilities were excellent. However we were a party of 7 so didn't need the extra bunks.Pictures on the website suggested the top bunks would fold away when in fact on our boat they were fixed. As people 'of a certain age' this proved a bit difficult especially as we had to deal with sleeping bags as well (boats I have hired elsewhere have always provided duvets so this came as a surprise too.) In future i will know to ask but this could have been a problem Is it possible to have some sort of gauge to check the level of water available? As water was tricky to get on our route this would have been useful so we could see if we did have enough for showers or not. Overall we had an excellent time, despite the appalling weather - and would certainly use ABC Boats again. Thank you
17 Oct 2019
Thank you for taking the time to leave your feedback. I have forwarded your comments to the Marina to ensure they are advising all guests about the timings at Aldermaston Bridge. We are sorry if there was any confusion with the bunks on the Swan Class boat, they are fixed, which makes them suitable for both adults and children. We do have fold down singles on other boat classes but these have a weight restriction and are really only suitable for children. We are delighted to hear that you enjoyed your holiday and we look forward to welcoming you again in the future!
18 Oct 2019
Certain items on the boat not working. Very surprised that we only received £5 back for unused fuel, as we were only doing a local run.
17 Oct 2019
Thank you for your review, the Marina have confirmed that two of the interior lights were not working and this has now been rectified. The majority of the fuel used at this time of year is for heating and this may be why you used more this holiday compared to previous hires.
08 Nov 2019
Brilliant and caring staff and volunteers made us feel right at home and nothing was too much trouble to ask. Highly recommended
17 Oct 2019
Great service, nice boat, everything went perfectly!
17 Oct 2019
Fabulous boat. Very clean .
16 Oct 2019
Well laid out boat and really helpful staff
16 Oct 2019
We had a fab 1st experience of narrowboating.
16 Oct 2019
Thank you for your feedback. We are thrilled you enjoyed your first narrowboat experience and we hope you will choose ABC when you plan your next adventure!
18 Oct 2019
Boat was good other than storage was very poor, even for a 49 foot boat. Service from the boatyard was good.
16 Oct 2019
Very well stocked boat, well kept and a good service
16 Oct 2019
The boat Kestrel and everything went smoothly, could not ask for more.
15 Oct 2019
It's the wrong time of year to go boating. The boat was OK but would hire a longer one next time.
15 Oct 2019
Thank you for your feedback. Many of our customers prefer to cruise in October, when the canals are generally quieter and they can enjoy the changing season and autumnal colours. We look forward to helping you plan your next adventure!
16 Oct 2019
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