So don't take our word for it, see what over 10,000 of our customers are saying about us!
Excellent boat and staff . Very helpful and informative. The area was wonderful for a first time boating
07 Oct 2019
We loved our week on Elner but we felt the she is tired and old compared to Snow Bunting we hired last year. She lacked basic equipment. Ie decent size pans, non stick frying pan, decent can opener We felt the amount of internet allowance, included in the hire price, is inadequate seeing the barge is for up to six adults on the boat.
07 Oct 2019
The over all experience was good, the boat had few issues there were a couple of lights not working, we had a coolant leak and noisy drive, it did not affect our holiday untowardly. but that's why the 3 stars
07 Oct 2019
Thank you for your feedback. Your comments have been forwarded to the Marina Manager and she has responded to say that all of the issues you have mentioned have now been checked. We are pleased you enjoyed your holiday and look forward to seeing you again soon.
07 Oct 2019
The boat was well equipped and everything was immaculately clean. The staff at the marina were friendly and helpful.
07 Oct 2019
Great boat and Marina. Can’t say the same for the marina we called into at Ellsmere. An ABC marina with little interest in a pump out for us. Also, no information on the size of winding holes, which is critical when hiring a 69ft boat and you need to plan a return to the marina within the stated time
07 Oct 2019
Thank you for your feedback. Generally turning points and route timings are discussed during the boat handover but we do also advise customers to purchase a map/guide to help them to plan ahead. We are disappointed to hear that you felt our marina was not interested in helping you with a pump out and your comments have been forwarded to them. We are pleased you were impressed with our Warbler Class and the service you received from Whitchurch Marina and we hope to welcome you back again soon!
08 Oct 2019
We had problems with the boat engine. There were one or two things that needed attention. Missing wooden edging strip on edge of bed. Missing hook on back door of boat. Broken umbrella. (it would not stay up)
07 Oct 2019
The boat was perfect clean and well layed out the staff are totally professional and go the extra mile to make sure our holiday was perfect.
07 Oct 2019
no nnnnnnnnnnnnnnnnnnnnnn no
07 Oct 2019
The boat was clean and tidy, the staff were helpful and the hand over was thorough detailing the most important points.
07 Oct 2019
The 7 of us had a wonderful time. Great service and well kept boat Dusky Warbler. Worth the trip. No issues
07 Oct 2019
A bit more detailed info about the different routes and the various sights, attractions, pubs restaurants etc. would be good. Some of your competitors suply booklets with detailed canal maps and up to date info about the general area which I have found very usefull in the past. I am not sure wether this is detailed in your app,we tried to download it on the boat and swiftly used up our entire weeks wifi allowance and dont know wether we managed to download the whole app- maybe my fault for being a dinosaur!
06 Oct 2019
Thank you for your feedback. We do encourage our guests to purchase a map/guide prior to arriving at the marina so that they can research the pubs and mooring places along their specific route. Our marina staff are always happy to offer route advice during the boat handover but with so much additional information to cover pubs may not always be discussed. The ABC App does highlight pubs and points of interest along the canal and we recommend customers download it at home where they have access to WiFi. We hope you enjoyed your holiday and we look forward to welcoming you in the future.
07 Oct 2019
Had a great time. All went smoothly from booking, advance information, reception, the boat and final boat handover.
06 Oct 2019
Everything about the hire from booking through to the return of the boat was handled promptly and efficiently. Kate in the office was very pleasant and had all the paperwork sorted upon our arrival. The instruction given by Ian and Nigel was excellent. They imparted all the necessary and relevant information regarding the operation of the boat and the canal system in a relaxed manner which ultimately meant that what they told us stuck, and as a result we had absolutely no problems for the week we had the boat. The boat itself was in was in excellent condition and was kitted out with all that was required for a life afloat. Gailey Wharf Marina itself could do with a revamp. Our first impression upon arrival was that it looked like a backyard junkyard and we wondered if we were in the right place. Having said that, overall we were very happy with our experience and would use ABC Boat Hire again.
06 Oct 2019
easy booking, great boat , lovely staff
06 Oct 2019
Really nice people and the boat was excellent. We’ll definitely come back.
05 Oct 2019
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