So don't take our word for it, see what over 10,000 of our customers are saying about us!
This craft was easy to handle, and had more than enough room for four adults.
03 Oct 2019
boat and marina fantastic
03 Oct 2019
Spotted Wren is brand new - we were only the second hirers. She is a lovely boat, superbly fitted out and has every amenity. As we have three dogs, she was probably too smart for us as we had a wet and muddy week so the risk of damage to a new boat was always present which worried us. Because she is new, we had minor teething troubles. Our major comment relates to the new layout of the aft cockpit. This now has totally enclosed sides with 'western' style doors to the rear. This should make the area absolutely safe for children and animals, which would be great but unfortunately it doesn't work because, although the rear doors are held open by magnets, there is no way of keeping then closed - one push and they are open. This also applies to the doors from the cabin to the cockpit as they can only be held closed from the inside - again, one push from the cabin and they are open. A handle operated from both sides is needed. Another problem was the toilet which was using an excess of water so that the waste tank was full after 4 days (be warned, Union Wharf can only pump out on change over days). Another problem was the TV and radio/CD as we never managed to get a signal from either. There are no instructions for these which meant we really didn't know what we were doing ! The last problem was the bedding. No mattress covers were fitted (although they were in the cupboard) and, although we opted for the two single bed set up, each bed had a massive double douvet which proved problematical. Don't get me wrong, this is a wonderful boat and we had a wonderful holiday - these comments are meant to be entirely constructive and in no way spoiled our week.Thank you ABC.
03 Oct 2019
Thank you for taking the time to leave your feedback, which has been sent to Union Wharf as well as our boat building team. We always welcome constructive criticism and take it into consideration when building/designing new boats! We are really pleased you were impressed with Spotted Wren and enjoyed a lovely holiday. We hope to welcome you again soon.
04 Oct 2019
fabulous equipped boat met all our expectations staff were all good humoured and brilliant Staff at your other ABC site were very helpful, but unsuccessful in getting the radio to work, could do with a simple but working radio. TV radio channels sort of made up for it, but limited selection only available.
02 Oct 2019
Thank you for your feedback. We are happy to hear that our Warbler Class met all of your expectations and that our teams at Worcester and Alvechurch were good humoured and helpful. It is a shame that they weren't able to resolve the issue with the radio for you, this is something that will be looked into on the boats return to the marina. We look forward to welcoming you back aboard again soon!
02 Oct 2019
Great communication and choice running up to the holiday. We thoroughly enjoyed our first time on a canal boat. Lovely staff
02 Oct 2019
The boat was well maintained, clean and beautifully presented. From the beginning all staff were friendly and extremely helpful. We were very well looked after throughout, I hope to visit again and I would thoroughly recommend ABC to anyone, beginner or experienced.
02 Oct 2019
Thank you for lovely feedback, we are delighted to hear that you enjoyed your holiday so much and that our team at Alvechurch looked after you throughout. We are also pleased to hear that you would recommend ABC to both beginner and experienced crew! We look forward to welcoming you again soon.
02 Oct 2019
Having never been on a narrowboat before ABC made the whole experience really enjoyable and memorable
02 Oct 2019
Excellent. Would definitely use again.
02 Oct 2019
Just a bit wet rained every day
02 Oct 2019
Precis lagom storlek för att kunna hantera båten i smala passager i kanalen. Bra utrustade med allt som behövdes för en vecka för 4 personer. På grund av den kallare årstiden var batterikapaciteten inte så bra då vi inte kunna starta värmaren under natten.
02 Oct 2019
We thought the boat we chose was great. It was clean and all of the equipment functioned faultlessly.
01 Oct 2019
Fourth narrow boat holiday with ABC and will no doubt be booking another for next year, can't fault them excellent service and value for money, weell equipped and clean boats.
01 Oct 2019
Had a fantastic holiday, No problems at all.
01 Oct 2019
Technical problems, boat would not start on any morning. Had to get the engineer involved. Batteries should have been replaced before handover to us. Fault with the toilet valve which ended up flooding out the rear cabin. All poor maintenance.
01 Oct 2019
Thank you for your feedback. It is necessary for customers to run the engine for a minimum of 5 hours per day to ensure that the batteries are fully charged. We have a maintenance procedure between each hire and the toilets will have been checked and serviced. If the toilet has a blockage then the flush valve won't shut off and the toilet will continue to keep filling and overflow, which is what we believed happened in this case. We hope you enjoyed your weekend break and we hope to welcome you again in the future.
04 Oct 2019
Generally a good holiday although stoppages and the weather made in challenging
01 Oct 2019
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