Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Lark - Dune Lark from Wrenbury

Rudder constantly pulled to the right ( tiller to left ) Cooker grill constantly went out ( a safety issue) Fridge leaked water from underneath Leak under sink ! Which we repaired !

12 Oct 2018

Carolyn

Thank you for your feedback, the issues you have raised have been checked and resolved by our team at Wrenbury. We're pleased to see that you still enjoyed your holiday and we hope that we will see you again soon.

19 Oct 2018

Your recent holiday on Gull - Herring Gull from Alvechurch

Good relaxing holiday. Boat was just what we needed

12 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad you were able to have such a relaxing holiday on board the Herring Gull. We hope to welcome you back again soon.

13 Oct 2018

Your recent holiday on Lark - Shore Lark from Aldermaston Wharf

It would have been 5 stars but we picked up the boat on Saturday and on Wednesday afternoon 1 of the toilets was showing a red light and so we could not use it. We had to pay £20 for a pump out on Friday morning so very inconvenient. We have been on 4 previous trips with you before and never had to do this. I mentioned it to the lady in the office when we returned and asked for a refund of £20. She was not sure if she could and could not contact the Manager so I left my mobile No. *personal information removed by Feefo* but did not get a call back. After paying £1300 and not being told we might have to pay further sums this should be refunded to me *personal information removed by Feefo*. Regards David Bright Booking ref. 294219

12 Oct 2018

Carolyn

Thank you for your feedback. The Marina Manager at Aldermaston has been trying to contact you to arrange the refund for the pump out. We are pleased to hear that you enjoyed your holiday and we hope to welcome you back aboard again soon.

19 Oct 2018

Your recent holiday on Swallow - Red Sea Swallow from Goytre Wharf

The whole experience was very good, but the comfort of the beds was terrible.

12 Oct 2018

Carolyn

Thank you for your feedback. We're pleased you enjoyed your holiday and your comments have been forwarded to the marina for their information. We hope to see you again soon.

19 Oct 2018

Your recent holiday on Swan - Coscoroba Swan from Alvechurch

We have used ABC boat hire for many years, they have always been kind polite and helpful.

12 Oct 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that we provide such a good service to you. We hope to welcome you back for another holiday with us soon.

13 Oct 2018

Your recent holiday on Finch - Red Headed Finch from Goytre Wharf

Once again a great week on the Monmouth Brecon canal. Boat just great, staff at Marina like old friends who had all the answers and time for a chat. We did well with the weather again and met some lovely people. Booked next year to go to Worcester in May and have booked the aqueduct cottage at Goytra for September to do lots of walking.

12 Oct 2018

Keri McLaren

Thank you for your great feedback. We are delighted to hear that you found our team at Goytre so friendly and informative and that you enjoyed your holiday on board the Red Headed Finch. We are glad to hear that you have booked with us once again and are also taking advantage of the holiday properties we also offer. We shall see you again in Worcester and Goytre!

13 Oct 2018

Your recent holiday on Duck - Mandarin Duck from Worcester

Booking, checking in and returning the boat was simple. Boat was clean and equipped with everything we needed.

12 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad to hear you found the whole process of booking your holiday and hiring the boat so simple. And that you found the Mandarin Duck clean and well equipped. We hope to see you again soon.

13 Oct 2018

Your recent holiday on Thrush - Fieldfare Thrush from Alvechurch

See email sent to Lynda Ballard on Friday Sept 28. Note Still awaiting a reply.

12 Oct 2018

Carolyn

Thank you for your feedback. Our Customer Services team have contacted you.

19 Oct 2018

Your recent holiday on Finch - Red Billed Finch from Goytre Wharf

Thoroughly enjoyed our time on Red Billed Finch, the boat was equipped with everything we needed, it was very clean, and all the staff we met were very friendly and helpful.

12 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad to hear that you found our team at Goytre so friendly and helpful. And that you found the Red BIlled Finch stocked with everything you needed. We hope to welcome you back again soon.

13 Oct 2018

Your recent holiday on Grebe - Little Grebe from Union Wharf

good people to work with ,good boat but failing batteries

12 Oct 2018

Keri McLaren

Thank you for your feedback. Sorry to hear about the issues you had with the batteries. Our team at Union Wharf could have helped resolve this for you. Despite this it still look like you enjoyed your holiday on board Little Grebe. We hope to see you again soon.

13 Oct 2018

Your recent holiday on Gull - Black Headed Gull from Whitchurch Marina

The tv had poor sound quality and the visual experience was not good because we could only adjust the screen from side to side not up and down. Wifi did not work properly, not worth having really. The boat had a well equipped kitchen, however, a sieve for cooking rice would have been useful. The blankets supplied were great. Pillows and duvets were good. Heating worked well and was not noisey. Lighting - good. Torch, wet weather coats and buoyancy aid - good. We had a lovely canal boat holiday and plan to book another.

12 Oct 2018

Keri McLaren

Thank you for your feedback. Sorry to hear about the issues you had with TV and WiFi. Access to the internet over your installed device is totally reliant on it being able to connect to the mobile telephone network. Without access to that network there will be no connection, and this connection cannot be guaranteed at any time. It sounds like you enjoyed plenty of our other features on board the Black Headed Gull. We are glad you had such a lovely holiday and hope we can welcome you back again soon.

13 Oct 2018

Your recent holiday on Grebe - Pied Billed Grebe from Gayton

Great peaceful break and boat was great

12 Oct 2018

Keri McLaren

Thank you for your feedback. Happy to hear you had such a peaceful holiday with us and that you enjoyed the Pie Billed Grebe. We hope to see you again soon.

13 Oct 2018

Your recent holiday on Weaver - Brown Weaver from Alvechurch

We had a brilliant time - this was the first time my husband and I had been on a narrow boat weekend. When you arrive at the Marina the staff are lovely - very helpful and go through everything with you - special mention to John who was hilarious. We had lovely weather and really enjoyed the pace of the trip. We are definitely coming back next week - bigger boat and more people. Thank you.

12 Oct 2018

Carolyn

Thank you for the photo, it looks like you had an amazing holiday in the sunshine! Your lovely comments have been sent to our team at Alvechurch. We look forward to welcoming you aboard next year.

12 Oct 2018

Your recent holiday on Dove - Collared Dove from Gailey Wharf

Once getting used to the boat it was relaxing . First timers . We really enjoyed the whole experience. Good instruction from the start . We felt very comfortable.

12 Oct 2018

Carolyn

Thank you for your feedback. We're so pleased that your first experience on the canals was relaxing and that you felt this was because of your comprehensive handover from our team at Gailey. We hope you will be back for another adventure with us again soon!

12 Oct 2018

Your recent holiday on Gull - Sabines Gull from Hilperton

Great holidays lovely and relaxing walking along camel paths doing locks,

12 Oct 2018

Carolyn

Thank you for your feedback. It sounds as if you had a wonderfully relaxing holiday and we hope to welcome you back again soon.

12 Oct 2018