So don't take our word for it, see what thousands of our customers are saying about us!
We had a great week staff at marina where very friendly and welcoming
14 Oct 2019
It was a very good holiday, boat was excellently kitted out and very clean. Diesel sender failed on 2nd day but engineer promptly sent out and we were only delayed a few hours. Mattress was a problem as we requested double mattress but one of them had a broken zip together so was constantly slipping off the base which made it very uncomfortable to sleep.
14 Oct 2019
Thank you for your feedback. Our Customer Service team will be contacting you directly.
08 Nov 2019
The boat was extremely well fitted out and very clean. Every member of staff we met was a delight. They were knowledgeable,helpful and friendly. The canal is a real gem.wonderful countryside and in the first week of October very quiet .Good pubs along the way and friendly locals.
13 Oct 2019
It was raining a lot but was still a fantastic break which I think speaks volumes. Friendly, helpful staff at Hilperton marina & just a great weekend in general. The barge is such good fun..
12 Oct 2019
Thank you for your lovely feedback. Narrowboating is lot's of fun, whatever the weather and we are really pleased to hear that you made the most of it! We look forward to welcoming you and your crew again in the future.
14 Oct 2019
Boat was late being made available to us
12 Oct 2019
Thank you for your feedback. We have checked with Alvechurch Marina and your crew were shown on to Red Breasted Goose at 2.04pm, earlier than the stated arrival time of 2:30pm. We do advise in your holiday confirmation that the boat handover can take up to 2 hours after check in and the length of the handover will also vary depending on the experience of the crew. We hope you enjoyed your holiday and we look forward to welcoming you again in the future.
16 Oct 2019
Great customer service, boat was immaculate and stocked with everything needed.
11 Oct 2019
Good boat. Nicely equipped and laid out, easy to maneuver, working electrics, working heating.
11 Oct 2019
Very impressed with the boat but could not get any t.v. reception (in fairness, not unusual) but having checked remote control found the batteries needed replacement. Only other slight problem was the pull down settee opposite the table had a pin missing on one side and could not be used comfortably. Overall we were very pleased with the boat and facilities.
11 Oct 2019
Thank you for your feedback, which has been sent to the Marina so they can check the dinette seating and the remote control batteries. We are pleased to hear that you were happy with your boat and enjoyed your holiday.
08 Nov 2019
Overall an excellent experience only let down by WiFi problems and a faulty water pump giving a variable shower temperature
10 Oct 2019
Mechanically the boat worked well. The heating system was inefficient, one radiator not working and the other two struggled to raise the temperature. The radio did not work. The TV remote control had faulty enter and scroll buttons rendering the set inoperative. WiFi did not work after first day. Intermittent spotlight over table. Some indicators missing on engine control panel.
10 Oct 2019
Thank you for your feedback. Our Customer Services team are contacting you directly.
08 Nov 2019
I loved the boat, which was very well equipped. The staff were lovely
10 Oct 2019
Excellent narrowboat. Efficient friendly and helpful marina staff. Falkirk wheel was impressive and the Kelpies were simply stunning. The Scottish Canals staff were great especially the volunteers who helped us through the fourteen locks down to the Kelpies in record time as we wanted to do the Kelpies internal tour before they closed that day.
10 Oct 2019
An enjoyable weekend. Hope to repeat.
10 Oct 2019
Everything went pretty much to plan, only one or two minor issues so overall good.
10 Oct 2019
We did everything that wewanted to do.
10 Oct 2019
