So don't take our word for it, see what thousands of our customers are saying about us!
Boat was excellent and although a repair was necessary it was quickly, efficiently and politely dealt with
10 Oct 2019
I cooked for the first 8 days of our holiday, roasts, ect and found that the kitchen was very well equipped, the shower was very acceptable, the heating was perfect for the varied weather that we had, it kept us warm and toasty after getting wet through, have to say that the wet suits let the water through, but there was an umbrella, we had a most enjoyable holiday, the welcome tea, coffee and biscuit was a lovely touch, all in all a very well equipped boat, and will be using them again in 2021. thank you.
10 Oct 2019
The boat was old and a bit dated. The heating didn't work very well and not at all at the end of our trip.
10 Oct 2019
Thank you for your feedback. We do advise customers to contact the marina if they are experiencing any technical problems with their boat, as in most cases the problem can be resolved over the phone. We hope you enjoyed your holiday over all and we hope we will be able to welcome you again in the future.
08 Nov 2019
Boat well equipped and comfortable. Good weather made the weekend perfect
09 Oct 2019
The service from start to finish was excellent. Dropped a star only because the boat is a little care-worn now. Didn't interfere with our enjoyment though.
09 Oct 2019
Mattresses seemed old, very well used, too soft & quite uncomfortable. WiFi lasted less than 3 days (which wasn't the case when we hired from ABC last year) - very disappointing. Crockery, toaster & microwave all low quality. Engine OK but an oily/smoky smell when standing at the rear/on the tiller. Otherwise the reverse layout of the boat was good & we enjoyed ourselves.
09 Oct 2019
Three of us were on board and two dogs - we thoroughly enjoyed our holiday but it could've been even better. I am just under 1m 50cm tall. Because of my lack of height, I was unable to steer the boat, as I couldn't see and I was very disappointed. I was really looking forward to doing so. I would suggest a minimum height of 1m 70cm is required to comfortably steer the boat. Also, a certain amount of strength and leverage is required to manoeuvre and turn Sanderling especially when using the pole. I am pretty strong, but because I'm short, I have very little leverage. I think it is essential to have on board Sanderling, at least one tall, very strong person. I would suggest that this is highlighted when a booking is made. We had no TV signal. We only had WiFi connection from Monday afternoon - Wednesday afternoon, as when we tried to login, it stated that the Sandering WiFi had expired. This is a Scottish Canals issue, but ABC Boats is a customer too, so I thought I'd make some suggestions about the Skipper's Guide Forth & Clyde and Union Canals, for you to pass on. The guide was very useful, but inaccurate and needs to be updated. The turning point where we turned, just before Port Buchan Basin, should've been 27 metres. Sanderling is approx. 18.5 metres long. When we turned, we had approx, one metre to spare, making it approx. 20 metres and not the stated 27 metres. The mooring sites also need to be updated, as many are not indicated on the guide. I just want to re-iterate that we had a great time and hope my comments are useful to future customers.
09 Oct 2019
Thank you for taking the time to leave your feedback. We have forwarded your suggestions to the Marina and Scottish Canals, who produce the Skippers Guide. We are delighted to hear that you had such a great holiday and we look forward to welcoming you again in the future!
16 Oct 2019
Just the most relaxing holiday we spend each year with stunning views and chilled atmosphere
08 Oct 2019
A very good holiday on a comfortable boat.
08 Oct 2019
We have booked canal holidays with ABC before and always had a fantastic boat and a great time. On this occasion there were a couple of things which let the holiday down. We waited an hour and a half to be able to set off from the base. This is way longer than we have ever waited either with ABC or other canal boating companies. The boat itself was very cold and we have been on these boats in October before in cold weather but have never felt so cold in the evening before. It was also quite difficult to steer. We still had a fantastic time but a warmer boat and a quicker hand over would have made it even better.
08 Oct 2019
Pleased with holiday.Ashby canal was better than just a rural canal.Beyond MARKET BOSWORTH BEAUTIFUL.
08 Oct 2019
Good boat - engine and everything worked as it should. Kitchen well appointed for it's size. Not luxurious but we hired a basic boat.
08 Oct 2019
The narrow boat was well equipped for our needs spotless clean.as seasoned canal users we loved every moment
08 Oct 2019
Poor service at boat yard, boat old and tired, one 3 pin plug on boat for 6 persons
08 Oct 2019
Thank you for your feedback. I have spoken to the Marina Manager at Blackwater and he is disappointed to hear your comments regarding the customer service you received from his team. Your party arrived before the usual arrival time and the team worked quickly to replace a toilet that had been broken on the previous hire so that you could still be the first to leave the Marina. Tyr has a small invertor and therefore it is only possible for it to have one 3 pin plug socket. We are always happy to discuss the boat layout and amenities on board prior to booking if customers contact us in the Booking Office. We hope you will be back for another holiday with ABC in the future.
08 Oct 2019
Lovely boat, very helpful staff and fabulous trip
08 Oct 2019
