So don't take our word for it, see what thousands of our customers are saying about us!
Wonderful service from beginning to end. Dorian was super with his briefing and help at turn-in. Katie was so helpful arranging taxis and getting our fuel refund so we could get out early Saturday more.
16 Sep 2019
Thank you for such lovely feedback about our team at Whitchurch Marina, we're really pleased to hear that you were impressed with the customer service you received! We look forward to welcoming you back aboard soon!
17 Sep 2019
Well equipped boat made the experience fantastic. Very friendly staff providing a slick and professional service. Keep up the good work.
16 Sep 2019
Lovely, clean and well equipped boat. Friendly and helpful staff, easy pick and drop off, parking.
16 Sep 2019
Excellent biat, comfy beds, loads of equipment, great staff, very helpful
16 Sep 2019
Great service and assistance from the boat yard staff, especially Richard. 'Dunn's Lark' was a most excellent boat, the best boat & the most modern boat we have had in our 3 ABC hires over the last 6 years. A smooth running boat you could not easily tell that the engine was running when you were at the bow end. The front toilet required pumping out after 3 days but we were refunded the cost of us doing this.
16 Sep 2019
Thank you for the fantastic feedback about our team at Worcester Marina, they will be really pleased to read your review. The additional features on board our Lark Class have proved very popular and it's great to hear that you were impressed with the more modern feel. We hope we will be able to welcome you back again in the future.
17 Sep 2019
Our crew all seemed to have a great time but I was suffering from a very painful bad back for the whole week and the bed I slept on did not help matters at all. The mooring ground stakes were in a poor condition with eye welds breaking on one and causing injury to one of us. Other than that, all was excellent.
16 Sep 2019
Thank you for your feedback, which we have forwarded to the Marina. Our Customer Services department will be contacting you directly.
23 Sep 2019
We had an excellent holiday from start to finish. The weather helped , of course, and we had no major problems with the boat just a plug which decided to part company with the basin. It took a short while to get used to the steering and engine but nothing untoward. the boat itself was comfortable and we all slept well!
16 Sep 2019
Boat was ready and very clean. The staff was fantastic in every way
16 Sep 2019
Thank you for your feedback. We are delighted to hear that you had a fantastic holiday from Alvechurch and that you were happy with your boat. We look forward to welcoming you again in the future!
17 Sep 2019
Fabulous relaxing holiday
16 Sep 2019
Great boat, well equipped helped by lovely weather. Briefing felt a bit too fast for us as new boaters, plus as our original barge had a technical fault we were upgraded, which was brilliant, but the new boat was a bit longer which added to the challenge.
16 Sep 2019
Thank you for taking the time to leave your feedback, which we will forward to the team at Rugby Wharf. We are pleased that you enjoyed some lovely weather and were happy with your boat, even if it was a bit more challenging! We hope you will be back to see us again in the future.
17 Sep 2019
Great holiday good boat and throughly enjoyed the time on the canals
16 Sep 2019
Friendly staff, beautifully clean boat, could not recommend this holiday enough
15 Sep 2019
First time holiday on a narrow boat, well appointed boat with all the facilities that you would require to enjoy yourselves. Holiday for six adult and one dog, three generations ranging from mid twenties to late eighties...
15 Sep 2019
Excellent service from start to finish.The boat is well equipped with all you will need and a few extras you might not even have thought of.
14 Sep 2019
Staff were excellent - before the trip answering all emails promptly. We were 2 hours later than advised in leaving due to late orientation. I think time and sailing estimates were a bit low. We usually made it to points more quickly than advised. The Captain's map and booklet we were given are great resources. We had a problem ... partly our fault and partly the fault of the Canal Society, but we were not getting call backs from the Canal Society and thus wasted an entire afternoon stuck at a lock when we could have been sailing. ABC Boathire called the Canal Society on our behalf when we were not getting answers and got us moving again
13 Sep 2019
Thank you for your detailed feedback. Our route timings are estimates and we do have to take into account that some crews will be first time boaters and may need to allow a little extra time to reach their destination. The team at Falkirk work hard to ensure our customers holidays run smoothly, liaising with Scottish Canals and ensuring customers have clear instructions on bridge openings and route information. It is disappointing to hear that you lost some time as you weren't able to contact Scottish Canals but we are pleased that you contacted the Marina who were able to resolve this for you. We look forward to welcoming you again in the future!
13 Sep 2019
