Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Owl - Barn Owl from Wrenbury

We were given all the information we needed to use the boat with confidence.

03 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you received a great and informative handover from our team at Wrenbury. Which then meant you were able to use Barn Owl with confidence. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Swallow - Red Chested Swallow from Goytre Wharf

Excellent experience once again, we have been back for several years now and plan on doing so again next year too!!

03 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that as a loyal customer you always enjoy your holidays and experience with us. We look forward to welcoming you back again in 2019!

08 Nov 2018

Your recent holiday on Woodpecker - Black Woodpecker from Wrenbury

The boat was beautifully clean and prepared, our only criticism was the lack of storage space for clothing. On our return, the cleaning lady said that there was space to store under the beds, but lifting up the mattress to access daily needs is not very practical. We chose the boat as we were two couples, and the configuration was ideal, but we do not consider the bunks over the double beds or the bed in the living space are practical. Anyone looking to use the full capacity advertised would have real problems.

03 Nov 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you found Black Woodpecker to be so clean and prepared for your holiday. It is unfortunate to hear that you found the storage on board impractical. We do explain to our customers when booking the different layouts available to them, including the use of any high level berths when needed. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Eagle - Crowned Eagle from Aldermaston Wharf

Not the best starting point to head West. The canal has so many swing bridges and locks that it is hardly worth getting on the boat until you reach Newbury. Beyond Newbury the whole scenery is far better and the locks open up a little bit. The large locks are not very well maintained and don't compare well with others in the Midlands. This is clear when you check the external condition of the boats - severe scratches and beatings all over. The Yard was OK until we had a problem with one toilet - no-one answered the phone or replied to the message I left. It was a good job we had two toilets!

03 Nov 2018

Carolyn

Thank you for your feedback. The route to Newbury is perhaps suited to active parties who enjoy being on and off the boat. Having checked with the marina, they are unaware off any missed calls or messages left by your party during your holiday, had they known you were having issues with one of the toilets they would have come out to look at it. We hope you enjoyed your holiday and we look forward to seeing you again in the future.

16 Nov 2018

Your recent holiday on Lark - Sky Lark from Falkirk

Brilliant week looking forward to booking again soon

03 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you enjoyed a brilliant holiday on board Sky Lark. We look forward to welcoming you aboard again soon.

08 Nov 2018

Your recent holiday on Tyne - Sigrid from Worcester

The boat was ready early which gave us sufficient time to get to the first pub in time whilst it was still light. Weather was spot, boat didn’t miss a beat and lovely and warm

03 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that our team at Worcester were able to provide you with an efficient service, meaning that you could set off earlier. Which meant you could get some drinks in at the pub! We are happy to hear that you found Sigrid to be well equipped and that the good weather added to enjoyment of your holiday. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Mist - Scotch Mist from Falkirk

Easy booking process, lots of information, boat was very clean and tidy. No issues. Good time had by all.

03 Nov 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you found the booking process so easy and that we were able to provide you with plenty of useful information. We are also happy to hear that you found Scotch Mist to be so clean and tidy and you were all able to enjoy your time on board. We look forward to seeing you again soon.

08 Nov 2018

Your recent holiday on Wide Beam - Sanderling from Falkirk

Handover well done, boat in excellent condition

02 Nov 2018

Keri McLaren

Thank you for your feedback. We are glad to hear that you enjoyed the handover from our team at Falkirk. And that you also enjoyed your time on board Sanderling and found it to be in an excellent condition. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Warbler - Cape Warbler from Rugby Wharf

Nemt at komme til, fin båd, dejlig natur og gode pub’er med god mad hver aften. Alt i alt rigtig god tur :-)

02 Nov 2018

Carolyn

Danke für Ihre Rückmeldung. Wir freuen uns sehr zu hören, dass Sie Ihre Zeit am Kanal genossen haben und dass Sie von Ihrem Boot beeindruckt waren. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen!

13 Nov 2018

Your recent holiday on Finch - Red Tailed Finch from Goytre Wharf

The cleanliness of the boat was exceptional and the kitchen very well equipped, as usual. The canal was lovely, one of the quietest we've been on and very picturesque. We would definitely like to holiday on this canal again.

01 Nov 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you were impressed with the cleanliness of Red Tailed Finch and that you found the boat to be well equipped. It sounds like you had a great holiday from Goytre. And you were able to enjoy some peace and quiet, and some lovely scenery too! We hope to see you again soon.

08 Nov 2018

Your recent holiday on Spirit - Atholl Brose from Falkirk

We had a fantastic experience, loved every minute, but we did have a problem with weeds, reeds and trees blocking the way. We even had a smashed window due to trying to avoid a fallen tree but there was a falling tree on the opposite side.

01 Nov 2018

Keri McLaren

Thank you for your feedback and the great pictures too! We are delighted to here that you enjoyed your time on board Atholl Brose. And we are glad you still enjoyed the experience despite encountering some blockages on route. We hope to see you again soon.

08 Nov 2018

Your recent holiday on Weaver - Village Weaver from Aldermaston Wharf

Found the kitchen cabinets sticky to touch and needed to be cleaned, cooker was greasy and again had to clean. Television would not work and when we phoned ABC about this said we were to far away for them to come and fix it, ( we were about 25 miles away by the A4 ) Radio would not tune to any station. Instruction booklet for television was for a different television

01 Nov 2018

Carolyn

Thank you for your feedback which we have forwarded to the marina. Our Customer Services department will be contacting you directly. We hope you enjoyed your holiday and we look forward to seeing you again in the future.

16 Nov 2018

Your recent holiday on Warbler - Arctic Warbler from Aldermaston Wharf

Das Boot war in gutem Zustand; weniger gut fanden wir es, dass wir mit leerem Tank liegengeblieben sind und deshalb auch die Heizung nicht mehr funktionierte. Gleichfalls negativ bewerten wir den Umstand, dass wir die Kosten des wegen des hohen Wasserverbrauchs der elektrischen Toiletten benötigten vorzeitigen "pump-out" nicht erstattet bekamen, wie es in den letzten 30 Jahren bei allen anderen Bootsvermietern üblich war.

01 Nov 2018

Carolyn

Vielen Dank für Ihr Feedback. Wir haben Ihnen eine E-Mail über eine Rückerstattung der Pumpe geschickt. Wir hoffen, Sie haben Ihren Urlaub genossen und freuen uns auf ein baldiges Wiedersehen.

13 Nov 2018

Your recent holiday on Lark - Meadow Lark from Aldermaston Wharf

Fab weekend, was very enjoyable

01 Nov 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you enjoyed a fabulous weekend on board Meadow Lark and that you found trip very enjoyable. We look forward to seeing you again soon.

08 Nov 2018

Your recent holiday on Wide Beam - Sanderling from Falkirk

Loved the boat, staff were friendly and helpful.

31 Oct 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you had such a good time on board the Sanderling. It is also great to hear than our team at Falkirk were able to provide you with a friendly and helpful service. We hope to see you again soon.

08 Nov 2018