Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Goose - Emperor Goose from Alvechurch

The boat was good. We had a leisurely time. We would have liked more detail on times and detail of the routes and that would have helped us to plan our route differently.

01 Sep 2018

Carolyn

Thank you for your feedback. As well as the route descriptions that we send to you in your holiday confirmation you will also find additional information and route blogs available to read on our website. We are unable to send timings, as we are mindful of possible stoppages and closures that may affect this information and cause disappointment. We would always recommend purchasing a map/guide before your holiday to familiarise yourselves with the route options before discussing these with the marina staff on your arrival. We are pleased to hear that you enjoyed the experience and hope to see you again soon!

03 Sep 2018

Your recent holiday on Grebe - Little Grebe from Union Wharf

A fantastic experience. The boat was beautifully clean and exceedingly well equipped. The service was excellent. we enjoyed ourselves enormously.

01 Sep 2018

Holly Seymour

What great feedback, thank you! It is fantastic to hear that you were impressed with Little Grebe and it had everything you and your party needed. We will pass your kind comments onto Union Wharf and we look forward to welcoming you back aboard again soon.

03 Sep 2018

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

The boat was newer than our two previous experience with other company. It has everything we needed. The reservation, payment, checking in and checking out was efficient and hassle free. The map they recommended was cheaper yet very adequate. Friendly advice on checking in. Briefing with engineer was concise yet useful. The only down side is the unreliable and slow WiFi.

01 Sep 2018

Carolyn

Thank you for your feedback, we're really pleased to hear that you enjoyed the facilities on the Thrush Class and you found the service you received from the marina efficient. We hope you will be back to see us again soon.

03 Sep 2018

Your recent holiday on Lark - Dusky Lark from Union Wharf

Boat in very good condition; everything explained about operating the vessel

01 Sep 2018

Holly Seymour

Thank you for your feedback, we're glad you found the handover informative and useful. We hope to see you again soon.

03 Sep 2018

Your recent holiday on Gull - Glaucous Gull from Anderton

Great time and boat very well equipped

01 Sep 2018

Holly Seymour

It is great to hear that you enjoyed your holiday from Anderton marina! Thank you for taking the time to leave feedback and we look forward to welcoming you back again.

03 Sep 2018

Your recent holiday on Weaver - Streaked Weaver from Blackwater Meadow Marina

Well appointed, clean, friendly and a great price.

01 Sep 2018

Carolyn

Thank you for your feedback, it's great to hear that you were impressed with your boat and thought the holiday was good value for money. We look forward to welcoming you back aboard soon.

03 Sep 2018

Your recent holiday on Wren - Flutist Wren from Rugby Wharf

The boat caused problems because of the layout where the table was. It made it very difficult to get out at the front of the boat. To lick the rear door someone had to lean right over to push the bolt down. Not easy for a 72 year old or 64 year old with a knee replacement.

01 Sep 2018

Carolyn

Thank you for your feedback, which we will forward to our boat building team. We hope you will be back for another holiday with us again soon.

03 Sep 2018

Your recent holiday on Gull - Laughing Gull from Anderton

We were first time canal boaters and although we managed I felt that we had too little training before being released on our own with a 66' boat. As it happened we did well and had no accidents.

01 Sep 2018

Carolyn

Thank you for your feedback. It can be difficult to gauge the right amount of tuition time for first timers and previous guests as every crew is different. There certainly is a sense of achievement after your first holiday and of course if you decide to take another holiday on the canals you will now be experienced boaters!

03 Sep 2018

Your recent holiday on Warbler - Dusky Warbler from Alvechurch

Great holiday , best boat yet! Low revs on engine so little vibration.

01 Sep 2018

Carolyn

Thank you for the lovely feedback, it's great to hear that you were really impressed with our new warbler class! We look forward to welcoming you back again soon.

03 Sep 2018

Your recent holiday on Grebe - Slavonian Grebe from Gayton

Our first time on a canal holiday and we loved it. The boat was just right for two, plenty of room. The staff at the marina were great, with just the right amount of instruction - about half an hour - on the boat.

01 Sep 2018

Carolyn

Brilliant feedback, thank you! It's great to hear that the staff at Gayton looked after you and you felt confident leaving the marina on your first narrow boat holiday. We look forward to welcoming you back again.

03 Sep 2018

Your recent holiday on Warbler - River Warbler from Anderton

Overall very good experience with them and the boat, we all really enjoyed the holiday.

01 Sep 2018

Carolyn

Lovely feedback, thank you. We hope you will be back for another adventure with us again soon.

03 Sep 2018

Your recent holiday on Eagle - Sea Eagle from Hilperton

Overall the experience was really good. It was everything we hoped for. Our only coment would be the beds are on the narrow side if you are a larger person.

01 Sep 2018

Your recent holiday on Gosling - UW Gosling from Union Wharf

The boat was lovely and the canal was wonderful

01 Sep 2018

Your recent holiday on Owl - Barn Owl from Wrenbury

Easy to book, easy to check-in and a well appointed boat

01 Sep 2018

Your recent holiday on Owl - Long Eared Owl from Gayton

Staff friendly boat was well kitted out the only downside was the smell from the cupboards perhaps related to the tank. Reported on our return

01 Sep 2018

Carolyn

Thank you for your feedback and for mentioning your concerns about the tank to the marina staff on your return. We hope you will be back for another holiday with us again soon.

03 Sep 2018