So don't take our word for it, see what thousands of our customers are saying about us!
Good week on the K&A overall despite stoppages limiting our voyage and a couple of canal side pubs not serving food. Weather was a bonus. Good narrowboat, though storage not as good as previous experiences.
16 Jul 2019
Brilliant but a couple of errors in what we were given and the handover was much worse than last time. Single sheet given for the double bed in the galley and the cot side was broken so that our boy fell out in the night.
16 Jul 2019
Thank you for your feedback, we are really pleased to hear you enjoyed your holiday overall. A member of our Customer Services team will be contacting you directly about the issues you had. We look forward to welcoming you again in the future.
09 Aug 2019
De techniek van de boot was prima en de inrichting ook. Enkele kleinere zaken hebben we doorgegeven als gebrek. Bijvoorbeeld de gebrekkige werking van de thermostaat kranen van de douches, die bijna niet te bedienen waren. De ene afvalwater tank (gebruikt door 2 personen) in 6 dagen vol en de andere niet (ook gebruikt door 2 personen. Nadien hebben we nog 8 dagen gevaren zonder dat opnieuw een tank vol was.
16 Jul 2019
Thank you for your feedback. The Marina Manager at Rugby has confirmed that there is a button which needs to be pressed before the temperature in the shower can be changed. All of our toilet tanks are emptied and flushed through between hires but because the flush can be regulated it is possible that one toilet could fill faster than the other. We would also expect customers to require a pump out after 8 days cruising, the cost for this would then be refunded to you on your return. We are pleased to hear that you were impressed with our Wagtail Class boat and we hope to see you all again soon!
18 Jul 2019
Very helpful staff who advised on which route was the best, plus added helpful stuff on the boat such as dishwasher stuff just takes the worry out of everything.
16 Jul 2019
Boat was fine but the battery ran low in the morning before the engine was run
16 Jul 2019
they thought of everything on the boat. There was nothing we needed. My only comment would be to ensure that the clients using the boat ensure they use bio degradable products. I was not aware I should be using bio degradable shampoo and cream rinse and I also have sensitive skin so I use baby products for body wash
16 Jul 2019
Thank you for your feedback, which has been forwarded to our Marketing Director so we can improve the information that we provide to our customers. We are pleased that you were impressed with all of the amenities on board your boat and that you had everything you needed. We look forward to welcoming you again in the future.
18 Jul 2019
Very good day out on a picturesque canal with stunning views.
16 Jul 2019
The staff on arrival were friendly and informative and gave us all the information we needed. On our return everyone was so helpful and cheerful it just enhanced the whole holiday experience.
16 Jul 2019
Thank you for your lovely review. Our team at Gailey will be really pleased to read that they helped to enhance your holiday and make it really special! We look forward to welcoming you again in the future.
18 Jul 2019
Excellent service and very helpful staff
16 Jul 2019
Have boated with ABC for 5 years now. Never been disappointed. Boats always clean and service from staff is excellent. Nothing is too much trouble. They even bought our second weeks bedding and towels out to us mid cruise which we had forgotten! See you all again next year thank you.
16 Jul 2019
We thought that this boat was a little too old and tired compared to other boats we have hired from yourselves.Only 1 plug and a old style toilet were our main issues.
16 Jul 2019
great service, great staff, great price Couldn't find fault with the whole experiance. Highly recommended.
14 Jul 2019
Thank you for your feedback, It sounds as if you had a wonderful holiday from our Rugby base! It's great to hear that you would recommend ABC and we hope to be able to welcome you back aboard again in the future.
16 Jul 2019
An amazing holiday with wonderful boat and staff for all of our needs. Very helpful
14 Jul 2019
Well presented boat, very comfortable, above what e expected, hand over lacked a bit on detail
14 Jul 2019
An excellent service from this company. The boat was as described and suited our group perfectly. We had a very enjoyable and relaxed cruise to Llangollen and back.
14 Jul 2019
Thank you for your lovely feedback, we're really happy to hear that you had a great holiday on Ragnar and enjoyed a relaxing cruise on the Llangollen Canal. We hope to see you again soon!
15 Jul 2019
