So don't take our word for it, see what thousands of our customers are saying about us!
everything was really good especially staff
16 Jul 2019
We had a wonderful holiday - second time from Worcester. Excellent handover and we were away within 30 mins of arriving at the base. Boat lovely and clean
16 Jul 2019
Thank you for your great review. We are delighted to hear that you had a wonderful holiday from Worcester, and that you found your hand over to be to a high standard. It sounds like the team at Worcester did a great job in getting your boat ready for you and that you were impressed with Ashes Lark. We hope to welcome you back to Worcester again in the near future.
24 Jul 2019
The service we received from Gayton Marina with regard to our boat hire from them was very good in all aspects. We had a slight issue with low battery power and they sorted the problem quickly and efficiently. We were very happy with the boat and we had a great day out.
16 Jul 2019
Boat was in good condition and the staff were absolutely lovely. There were a few niggles that prevented a 5, which mattered to us but might not matter to others. The main one was a microwave shelf that has been installed above the cooker, restricting the view and blocking the light. As we cook all nights but the last this was more of an issue to us than it would have been had we been doing the normal pub food.
16 Jul 2019
Bed mattresses old & uncomfortable. Fridge not working properly
16 Jul 2019
Thank you for your feedback, which has been sent to the Marina so that they can check the mattresses and the fridge. We hope to see you again soon!
06 Aug 2019
A very pleasant first time experience on a narrow boat. Reedley marina was excellent, very welcoming and Roy who did the handover and training was very helpful and provided us with good practical advice and local knowledge. The lock keepers where all extremely helpful. All in all an excellent service and good all round experience.
16 Jul 2019
Thank you for such a lovely review about our team at Reedley. We are really pleased to hear that you enjoyed your first boating experience and we look forward to helping you plan your next adventure!
18 Jul 2019
Excellent contact with staff. The boat was in good order and well equipperd.. The Llangollen Canal was super.
16 Jul 2019
Good week on the K&A overall despite stoppages limiting our voyage and a couple of canal side pubs not serving food. Weather was a bonus. Good narrowboat, though storage not as good as previous experiences.
16 Jul 2019
Brilliant but a couple of errors in what we were given and the handover was much worse than last time. Single sheet given for the double bed in the galley and the cot side was broken so that our boy fell out in the night.
16 Jul 2019
Thank you for your feedback, we are really pleased to hear you enjoyed your holiday overall. A member of our Customer Services team will be contacting you directly about the issues you had. We look forward to welcoming you again in the future.
09 Aug 2019
De techniek van de boot was prima en de inrichting ook. Enkele kleinere zaken hebben we doorgegeven als gebrek. Bijvoorbeeld de gebrekkige werking van de thermostaat kranen van de douches, die bijna niet te bedienen waren. De ene afvalwater tank (gebruikt door 2 personen) in 6 dagen vol en de andere niet (ook gebruikt door 2 personen. Nadien hebben we nog 8 dagen gevaren zonder dat opnieuw een tank vol was.
16 Jul 2019
Thank you for your feedback. The Marina Manager at Rugby has confirmed that there is a button which needs to be pressed before the temperature in the shower can be changed. All of our toilet tanks are emptied and flushed through between hires but because the flush can be regulated it is possible that one toilet could fill faster than the other. We would also expect customers to require a pump out after 8 days cruising, the cost for this would then be refunded to you on your return. We are pleased to hear that you were impressed with our Wagtail Class boat and we hope to see you all again soon!
18 Jul 2019
Very helpful staff who advised on which route was the best, plus added helpful stuff on the boat such as dishwasher stuff just takes the worry out of everything.
16 Jul 2019
Boat was fine but the battery ran low in the morning before the engine was run
16 Jul 2019
they thought of everything on the boat. There was nothing we needed. My only comment would be to ensure that the clients using the boat ensure they use bio degradable products. I was not aware I should be using bio degradable shampoo and cream rinse and I also have sensitive skin so I use baby products for body wash
16 Jul 2019
Thank you for your feedback, which has been forwarded to our Marketing Director so we can improve the information that we provide to our customers. We are pleased that you were impressed with all of the amenities on board your boat and that you had everything you needed. We look forward to welcoming you again in the future.
18 Jul 2019
Very good day out on a picturesque canal with stunning views.
16 Jul 2019
The staff on arrival were friendly and informative and gave us all the information we needed. On our return everyone was so helpful and cheerful it just enhanced the whole holiday experience.
16 Jul 2019
Thank you for your lovely review. Our team at Gailey will be really pleased to read that they helped to enhance your holiday and make it really special! We look forward to welcoming you again in the future.
18 Jul 2019
