Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Tyne - Grith from Whitchurch Marina

Best holiday ever, not without a few hiccups but amazing! Will be back next year

10 Jul 2019

Your recent holiday on Eagle - Golden Eagle from Worcester

Everything was just perfect, including weather!

09 Jul 2019

Your recent holiday on Lark - Dune Lark from Wrenbury

Nice boat and friendly staff, beds uncomfortable due to poor mattress 240vac supply only available for max 5 hours, old batteries?

09 Jul 2019

Carolyn

Thank you for your feedback, which we have sent to the marina so that they can check the mattresses on board the boat. We advise customers to cruise for a minimum of 5 hours daily to ensure the the batteries are fully charged, otherwise they will need to run the engine whilst moored. It's great to hear that you were impressed with your boat and our staff at Wrenbury Mill Marina. We look forward welcoming you again in the future.

12 Jul 2019

Your recent holiday on Goose - Upland Goose from Gailey Wharf

Early collection of boat with all the usual check-in arrangements covered. Great wharf staff. Easy boat with minor reservations, I know this boat actually belongs to the Gailey yard and is not your usual layout. (This was the forth time I have travelled from Gailey Wharf)

09 Jul 2019

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

Can’t fault. Lord every minute. Lovely boat with everything we needed. Great service. A couple of the crew were unsure beforehand but also loved it. Would definitely recommend yourselves. Will book again in the future but probably go to another part of the country just to experience something else

09 Jul 2019

Carolyn

Thank you for such lovely feedback! We are really pleased that your whole crew loved the experience, especially those who weren't sure initially. We look forward to helping you plan your next adventure from another of our Marina's.

12 Jul 2019

Your recent holiday on Thrush - Siberian Thrush from Whitchurch Marina

The staff at Whitchurch Marina where so helpful explained everything as this was our first canal boat holiday. We really enjoyed the slow and relaxing pace and enjoyed all the pubs along the way.

09 Jul 2019

Your recent holiday on Thrush - American Thrush from Gayton

Helpful reception staff,engineer fixed the fridge shelf immediately, person who showed us round the boat was delightful, boat clean. What more could you ask for, apart from hand soap in the bathrooms please

09 Jul 2019

Your recent holiday on Grebe - Pied Billed Grebe from Gayton

The holiday was good the boat clean and the instructions on safety very clear.

09 Jul 2019

Your recent holiday on Wren - Sedge Wren from Hilperton

Boat was very clean on arrival all staff helpful and informative

09 Jul 2019

Carolyn

Thank you for your feedback and for the lovely photo. We would love you to enter our Calendar Competition, details can be found on our website http://bit.ly/abccompcal. We hope to see you again soon!

12 Jul 2019

Your recent holiday on Eagle - Spotted Eagle from Union Wharf

Almost everything was wonderful about the boat! Clean, well-stocked and ready to go. The wi-fi was not good, as we had to call several times for a new code, which never seemed to last more than a couple of days.

09 Jul 2019

Your recent holiday on Bunting - Reed Bunting from Anderton

A very pleasurable experience; the staff were very helpful and efficient and the boat clean and tidy. The only negative was the unserviceable DVD on the TV. One member of staff looked at it and removed a DVD which was jammed in the TV (it was the company introductory video); however, even after its removal the DVD did not work. On the route we took, the TV coverage was poor and having young children the lack of a DVD drive was very annoying.

09 Jul 2019

Carolyn

Thank you for your feedback, our Customer Services team will be contacting you directly.

18 Jul 2019

Your recent holiday on Dove - Rock Dove from Worcester

Good experience but if a novice instructions would be inadequate.

09 Jul 2019

Carolyn

Thank you for your feedback. Our Marina staff are aware of our Customer's previous experience on arrival and the handover they receive is then adjusted accordingly. First time boaters will always receive a full handover. We are pleased you enjoyed the experience and we look forward to welcoming you again in the future.

12 Jul 2019

Your recent holiday on Duck - Mandarin Duck from Worcester

Our experience began even before we rented the narrow boat at Worcester Marina. The website made finding a route and picking a boat easy. We were sent links for the boat manual and a video to learn about the operation of the boat and locks. We were greeted as we arrived and received additional training in the office, and we were given advice on purchasing supplies for our trip. The handover of the boat went smoothly, and we were on our way. The boat was clean, and the engine, heating, water heater, toilets and shower are functioned well. Advice was provided at the time of the training and handover that served us well on our trip. The only negative was that the wi-fi quit working part way through the trip and it took several calls to the marina office to get it working again. Other than that, this was a great trip, and I would definitely use ABC Boat Hire for our next narrow boat experience.

09 Jul 2019

Carolyn

Thank you for taking the time to leave your feedback. It is beneficial for both our customers and marina staff if novice crews take the time to read all of the information that is sent to them prior to the holiday; helping the boat handover to run more smoothly! It is also great to hear that you were impressed with your boat and the route options from Worcester Marina. We hope you will be back for another holiday with us again soon!

09 Jul 2019

Your recent holiday on Grebe - Horned Grebe from Gailey Wharf

We had an excellent time on our narrow boat holiday.

09 Jul 2019

Your recent holiday on Finch - Red Backed Finch from Goytre Wharf

Lovely clean well equipped boat

09 Jul 2019