So don't take our word for it, see what thousands of our customers are saying about us!
Absolutely perfect. We had a fantastic experience.
13 Jun 2025
Thank you so much for such a thoughtful and glowing review! It’s brilliant to hear how smoothly your first canal boat experience went—from the booking advice to the detailed handover by Richard, who clearly set you up for success. And a special shout-out to Roy for handling that unexpected tyre issue with such calm and efficiency! We're so pleased the boat suited you perfectly and that the whole trip left such a lasting impression. There’s something really special about stepping into the rhythm of the waterways, and it sounds like you embraced it beautifully. We’d be absolutely delighted to welcome you back for a longer adventure—whether on the same boat or exploring a new route. Here's to many more memories afloat!
20 Jun 2025
We was complete novices, when we booked our weekend away, we was advised which size boat would suit our requirements. On our arrival day, we was promptly booked in & given advise & additional information about weekend, shown maps & a brief of the locks & canal etiquette. We was then handed over to Richard whom talked us through the whole boat & showed us what we need to do each day & self help if we get stuck. He went through all parts of the boat inside & out. The boat was perfect, we had such a wonderful experience, apart from a mishap with a tyre (not our or ABC’s fault) but it was dealt with, with great efficiency by Roy. Would we do it again? YES Would we select a different boat? NO Would we try a different area? Possibly, maybe for longer.
13 Jun 2025
Thank you so much for such a thoughtful and glowing review! It’s brilliant to hear how smoothly your first canal boat experience went—from the booking advice to the detailed handover by Richard, who clearly set you up for success. And a special shout-out to Roy for handling that unexpected tyre issue with such calm and efficiency! We're so pleased the boat suited you perfectly and that the whole trip left such a lasting impression. There’s something really special about stepping into the rhythm of the waterways, and it sounds like you embraced it beautifully. We’d be absolutely delighted to welcome you back for a longer adventure—whether on the same boat or exploring a new route. Here's to many more memories afloat!
20 Jun 2025
Kind and knowledgeable staff. Comfortable boats. A fantastic experience all around!
12 Jun 2025
Thank you for the fantastic feedback—what a joy to read! We’re so pleased to hear that your trip along Britain’s waterways was both relaxing and memorable. It’s wonderful to know that the comfort of the boat and the kindness and expertise of our team helped create such a standout experience. Here’s to more peaceful cruises and happy moments on the canals—we’d be delighted to welcome you aboard again anytime!
20 Jun 2025
Everything was professional, yet very personable. The boat was clean and reliable at all times. This was an experience of a lifetime.
12 Jun 2025
Thank you so much for the glowing praise! We’re overjoyed to hear that your experience ticked all the boxes—and then some. It's incredibly rewarding to know that our mix of professionalism and personal touch helped create a trip that exceeded expectations. The fact that it felt like the experience of a lifetime means the world to us. Here’s to many more adventures—we’d be honoured to welcome you back aboard anytime!
20 Jun 2025
All expectations were better than expected.
12 Jun 2025
Thank you so much for the glowing praise! We’re overjoyed to hear that your experience ticked all the boxes—and then some. It's incredibly rewarding to know that our mix of professionalism and personal touch helped create a trip that exceeded expectations. The fact that it felt like the experience of a lifetime means the world to us. Here’s to many more adventures—we’d be honoured to welcome you back aboard anytime!
20 Jun 2025
Pleasant, engaging staff. Efficient handover and return. Excellent boat cleanliness
12 Jun 2025
Thank you for the thoughtful feedback—it's clear you notice and appreciate the little touches that make a big difference! We’re delighted the team made a great impression and that you found the boat so clean and well-prepared. The separate shower and magnetic door hooks are definitely guest favourites, and we’ll be sure to pass along your note about using them at the cabin entrance—that’s a very handy suggestion. As for the TV tuning, we’re really grateful you flagged that. Including clearer instructions in the handbook is a great idea, and we’ll look into improving that for future guests so it’s smooth sailing all around—on and off the screen!
20 Jun 2025
Liked the separate shower (rather than in a bath). Magnetic door hooks very good idea if a bit on the fierce side! Could do with them to keep the cabin entrance doors closed when the sliding roof is open. Never got the hang of the TV tuning - instructions in the handbook would help
12 Jun 2025
Thank you for the thoughtful feedback—it's clear you notice and appreciate the little touches that make a big difference! We’re delighted the team made a great impression and that you found the boat so clean and well-prepared. The separate shower and magnetic door hooks are definitely guest favourites, and we’ll be sure to pass along your note about using them at the cabin entrance—that’s a very handy suggestion. As for the TV tuning, we’re really grateful you flagged that. Including clearer instructions in the handbook is a great idea, and we’ll look into improving that for future guests so it’s smooth sailing all around—on and off the screen!
20 Jun 2025
A very relaxing trip on Britain's waterwaysm
12 Jun 2025
Thank you for the fantastic feedback—what a joy to read! We’re so pleased to hear that your trip along Britain’s waterways was both relaxing and memorable. It’s wonderful to know that the comfort of the boat and the kindness and expertise of our team helped create such a standout experience. Here’s to more peaceful cruises and happy moments on the canals—we’d be delighted to welcome you aboard again anytime!
20 Jun 2025
A canal holiday to Llangollen is something we have wanted to do and we weren't disappointed.
11 Jun 2025
Thank you for your review! We're so glad you enjoyed your canal holiday to Llangollen and had a great experience with ABC. We appreciate your patience with the waste tank issue and are glad our team could resolve it efficiently. Your recommendation means a lot, and we’d love to welcome you back for another adventure in the future!
11 Jun 2025
We enjoyed a weeks holiday with our dog to Llangollen and back. The boat and booking experience were excellent. We also visited Horseshoe Falls in Llangollen and enjoyed a delicious meal in The Swan at Marbury before returning the boat the following morning. However, the waste tank needed emptying at Whitchurch Marina on our first morning, which was unfortunate but dealt with efficiently by their staff. The full tank alarm returned before the end of the holiday with only two adults on board. Despite this issue we would be happy to book with ABC in the future and wouldn't hesitate to recommend them for a canal holiday.
11 Jun 2025
Thank you for your review! We're so glad you enjoyed your canal holiday to Llangollen and had a great experience with ABC. We appreciate your patience with the waste tank issue and are glad our team could resolve it efficiently. Your recommendation means a lot, and we’d love to welcome you back for another adventure in the future!
11 Jun 2025
All the staff on arrival were quite friendly, warmed up a little bit later. The induction was not that great, it amounted to just watching a couple of videos. It would have been much better to have had the manuel (that is located on the boat) and gone through each item. There was not much mentioned about the manuel and therefore was not until the end of the trip that we actually came across it as it had been covered with something dumped on it. On our boat we were all novices and had no clue what so ever - there was no guidance in the talk on how to tie up the boats - and when the hand over was being done it was indicated that the "Ladies" did not need to be in attendance - Good idea to have waterproofs available - they came in very handy - although above sounds a bit negative it was a good weekend but could have been made more enjoyable had we been better informed.
11 Jun 2025
First rate handover of boat and locks. Masked Lark was probably the best boat we've hired.
11 Jun 2025
Thank you so much for your kind words! It’s fantastic to hear that Masked Lark left such a great impression—what a compliment to say it’s probably the best boat you’ve hired! We’re thrilled the handover process, including instruction on the locks, felt thorough and professional, and that the marina and team made the experience even more enjoyable. We’d absolutely love to welcome you back for another adventure anytime!
20 Jun 2025
we were under the impression that the route we were taking was gently breaking us in - we started with 11 locks !!!!! this is far too many to go through on first day and all being novices
11 Jun 2025
Proper handover and instruction. Really nice marina and good staff.
11 Jun 2025
Thank you so much for your kind words! It’s fantastic to hear that Masked Lark left such a great impression—what a compliment to say it’s probably the best boat you’ve hired! We’re thrilled the handover process, including instruction on the locks, felt thorough and professional, and that the marina and team made the experience even more enjoyable. We’d absolutely love to welcome you back for another adventure anytime!
20 Jun 2025
Excellent service from the time we entered the office, the on-hand training and the completion of our trip.
11 Jun 2025
Thank you for such a glowing review—it’s wonderful to hear your trip was everything you’d hoped for and more! From the moment you arrived to the final mooring, it sounds like the entire experience ran smoothly and left a lasting impression. We’re so pleased the boat met your expectations with its immaculate condition, and that the service and training provided made the whole adventure effortless and enjoyable. We’d be absolutely delighted to welcome you back for another incredible journey on the water!
20 Jun 2025
