Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Eagle - Lesser Spotted Eagle from Hilperton

Fantastic boat, different layout to what we have had in the past but the saloon at the rear is really useful for keeping in touch with the helmsman and crew on board. one of the nicest canals we've been on too - no rubbish anywhere - very different from those in the Midlands!

19 Oct 2018

Carolyn

Thank you for your feedback. We're pleased you liked the reverse layout on the Eagle Class and found it more sociable. It's also great to hear that you were impressed with the beautiful Kennet & Avon Canal. We look forward to welcoming you back again soon.

20 Oct 2018

Your recent holiday on Derwent - Garder from Worcester

Very straight forward and efficient from booking to collecting the boat. Had everything we needed and good weather.

19 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you found the booking process and the handover so straight forward and efficient. Our booking team and our teams at our marinas work hard to ensure that your holiday runs smoothly. We are glad to hear that your boat had everything you needed, but we can't take too much credit for the weather! We look forward to welcoming you aboard again soon.

19 Oct 2018

Your recent holiday on Eagle - Spotted Eagle from Union Wharf

Absolutely fabulous boat fully equipped. Warm. Very clean. Fresh white linen duvets and fluffy towels. And even a water filter for drinking water. Comfy bed all be it smaller than we are used to but no trouble sleeping at all. Great holiday , boatyard could not have been more helpfull and efficient Thank you for a fabulous time Gill Johnson

19 Oct 2018

Keri McLaren

Thank you for your feedback. We are delighted to that you had such a fabulous holiday on board Spotted Eagle. And that the boat was well equipped for your holiday and that you were able to relax and enjoy yourself. It is great to hear that our team at Union Wharf provided you with such a helpful and efficient service. We look forward to seeing you again soon.

19 Oct 2018

Your recent holiday on Derwent - Grendal from Rugby Wharf

All parts of the holiday from booking, payment, the boat Grendal, the wharf staff and the canal journey were lovely.

19 Oct 2018

Keri McLaren

Thank you for your feedback. We are delighted to hear that you found all aspects of your holiday lovely. It is great to hear you had ease booking and paying for your holiday and that you enjoyed your time on board. We are also glad to hear that our team at Rugby were able to provide you with such an excellent service. We look forward to welcoming you aboard again.

19 Oct 2018

Your recent holiday on Thrush - American Thrush from Gayton

Happy with the boat and all services offered. Nothing was too much trouble.

19 Oct 2018

Keri McLaren

Thank you for your feedback. It sounds like you enjoyed a great holiday on board American Thrush. And it is great to hear that our team at Gayton were able to provide you with such good service. We look forward to seeing you again.

19 Oct 2018

Your recent holiday on Wye - Horik from Worcester

Boat was immaculate and very well equipped. The staff were more than helpful

19 Oct 2018

Keri McLaren

Thank you for your feedback. We are delighted that you found Wye Horik in such an immaculate condition and very well equipped. And that out team at Worcester were so helpful during your holiday. We hope to welcome you back again soon.

19 Oct 2018

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

This was our second canal trip on a Wren class boat from ABC, having previously hired one from Wrenbury Mill in 2016. The Wrenbury boat was faultless, and while the boat from Whitchurch this time was similar in comfort levels, there were niggling problems which spoilt our enjoyment. The grill kept cutting out (all other burners worked). The recommended fridge setting of 3 caused food to freeze.The fender ropes were in very poor condition. The (poor quality) cafetière broke on first use.

19 Oct 2018

Carolyn

Thank you for your feedback, it is disappointing to hear that your second holiday didn't live up to your first. The issues you have mentioned have been forwarded to the Marina so that they can be checked. We hope to welcome you back again soon.

20 Oct 2018

Your recent holiday on Swallow - Red Chested Swallow from Goytre Wharf

The education at the start was excellent(Dom) and very simple to operate albeit a little cramped for 8 people!

19 Oct 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you were provided with a great handover by our team at Goytre and that you found your boat simple to operate. We have higher berth boats available from some of our marinas if you would like to try one of those next time. We look forward to seeing you again soon.

19 Oct 2018

Your recent holiday on Lark - Sun Lark from Hilperton

Very relaxing holiday, nice boat, professional marina.

18 Oct 2018

Carolyn

Thank you for your feedback, it's great to hear that you found your holiday relaxing and were impressed by the service you received from Hilperton Marina. We hope to see you again soon.

19 Oct 2018

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

Great holiday and a lovely boat

18 Oct 2018

Carolyn

Thank you for your feedback, we're really pleased you enjoyed your holiday on Blue Rock Thrush. We look forward to welcoming you back aboard in the future.

19 Oct 2018

Your recent holiday on Medway - Rodulf from Gailey Wharf

We just had a great time It would have been helpful if the fridge had been on and cold before we arrived and filled it up. Some delay on return because they tell everyone to get back for the same deadline causing a queue. We choose this boat with a bed at each end neither of which had to be dismantled daily - great to have two loos even though we were only three of us None of this detracted from a lovely time with our teenage grandson who really took to the driving and loved it

18 Oct 2018

Carolyn

Thank you for taking the time to leave your feedback. As Rodulf was not booked for the mid week break before your hire the fridge was turned off after it's previous booking. Although it had been switched back on again on the morning of your holiday, unfortunately it had not reached temperature by the time you arrived. Customers are all given the same arrival and departure times but it is unusual for everyone to return to the Marina at the same time as many opt to come back to the Marina the night before. It's great to hear that you all enjoyed your holiday and that your grandson really took to being captain! We hope to see you all again soon.

19 Oct 2018

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

friendly, helpfull staff, especially your manager Hannah. Boat ready early.

17 Oct 2018

Carolyn

Thank you for your lovely comments, which we will forward to the team at Goytre. It's great to hear that you were able to get away early and that you had a lovely holiday. We look forward to seeing you again soon.

19 Oct 2018

Your recent holiday on Thrush - American Thrush from Gayton

We thoroughly enjoyed the rural atmosphere, the pubs, shops and villages along the route. We met so many other people along our journey which was so nice. Coming from Canada, we liked interacting with the locals.

17 Oct 2018

Carolyn

Wonderful feedback, thank you. We're really pleased that you enjoyed our rural countryside and found the locals friendly, it sounds as though you got a real feel for canal life! We hope you will be back to experience more of our canals again soon.

19 Oct 2018

Your recent holiday on Medway - Agnar from Whitchurch Marina

We had an excellent holiday with lovely weather. The boat, though on the old side, met all our requirements. We understand that the boat is to be decommissioned at the end of this season which probably explains why we thought it was a little bit 'tired'. We enjoyed it so much we have booked to go again next year.

17 Oct 2018

Carolyn

Thank you for your feedback. We're pleased to hear that you enjoyed your holiday on Agnar and that the weather was kind to you! We look forward to helping you plan your next adventure with us.

19 Oct 2018

Your recent holiday on Wye - Horik from Worcester

Well maintained boat, clean, well fitted and laid out

17 Oct 2018

Carolyn

Thank you for your feedback and excellent photo, It looks like the captain was doing a great job! We're pleased you enjoyed your time on Horik and we hope you will be back for another holiday with us again soon.

19 Oct 2018