Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Medway - Rodulf from Gailey Wharf

The service at Gailey was excellent with the staff friendly and efficient. The boat was exactly as specified. It was thought slightly tired with several of the curtain end stops missing. The engine was rather smoky until it got thoroughly warmed up after half an hour.

25 Sep 2018

Keri McLaren

Thank you for your feedback which we shall pass on to Gailey Wharf Marina.  We are glad that you enjoyed good service from the marina staff.

07 Oct 2018

Your recent holiday on Thrush - Swainsons Thrush from Hilperton

My first complaint is the beds all four beds were hard & very uncomfortable we put the two blankets under one bed & on the other we sleeped on the spare pillows it was that bad. One of the toilet become full before the week was out, after being told that there would be plenty of room in the toilet tank for a week , we tried to empty the toilet tank but was told we needed a prepaid card we were not told of this, we were also told we would be able to moor anywhere as long as there was no sign to say private, but in fact it was very difficult to moor as so many people live on the canals & rivers which take up all the spaces. The good thing was we could laugh about all these things & the weather was good. All we can say is we have done it don't think we will do it again also the TV & DVD did not work & the Hoover had not been emptied even when emptied it did not work well

25 Sep 2018

Carolyn

Thank you for taking the time to leave your feedback. All of your comments have been forwarded to the marina so that they can check the issues you have highlighted. Narrowboating isn't for everyone but we're pleased that you enjoyed the experience and the weather!

08 Oct 2018

Your recent holiday on Warbler - Lucy's Warbler from Whitchurch Marina

All great a wonderful time had by all

25 Sep 2018

Carolyn

Thank you for the feedback, it's great to hear that you had a wonderful holiday! We hope to welcome you back again next year.

08 Oct 2018

Your recent holiday on Bunting - Black Headed Bunting from Whitchurch Marina

Everything we needed was to hand on board and the boat was nice and clean. The information before we departed the marina was very good

25 Sep 2018

Holly Seymour

It is good to hear that our boat was well equipped and our staff were able to give you all the information you needed to enjoy your time aboard. Thank you for the feedback.

07 Oct 2018

Your recent holiday on Warbler - Aquatic Warbler from Worcester

Really nice boat. And very helpful staff in Worcester Marina when we had an accident with our rudder half way round and they came out and sorted it out on the spot.

25 Sep 2018

Holly Seymour

We are glad that our team were able to get you back on your way and  you were able to enjoy your holiday. Thank you for your feedback.

07 Oct 2018

Your recent holiday on Gull - Little Gull from Alvechurch

A great team, awesome boat and the best holiday in years.

25 Sep 2018

Holly Seymour

Thank you for the lovely feedback. We are so pleased you had such a great time.

07 Oct 2018

Your recent holiday on Tyne - Bryn from Rugby Wharf

This was my first narrow boat canal holiday and I thoroughly enjoyed it and plan for future holiday to be spent in a similar fashion.

25 Sep 2018

Holly Seymour

It is very easy to catch the boating bug! We look forward to seeing you return soon.

07 Oct 2018

Your recent holiday on Grebe - Little Grebe from Union Wharf

The boat was very reliable and comfortable. It had everything we needed and was a perfect size for 2 of us. There were a few niggles but it didn't spoil our week as we are ABC veterans and we're prepared such as bringing DVDS to watch.

25 Sep 2018

Holly Seymour

We are so pleased that you enjoyed another cruise with us and hope that you will be back again soon!

07 Oct 2018

Your recent holiday on Gull - Common Gull from Gailey Wharf

The facilities on board were excellent. The staff at the marina were very helpful and friendly.

25 Sep 2018

Holly Seymour

We are pleased that you enjoyed the boat and that you found our staff to be helpful and friendly. Thank you for your feedback.

07 Oct 2018

Your recent holiday on Warbler - Grasshopper Warbler from Gayton

Great staff helped and explained all very well and clearly. We had a great Time thankyou only down side the size of the shower a little small loose the corridor cupboard pleas make the shower bigger as I got in and door couldn't close couldn't turn couldn't move. The rest exerlent thankyou

25 Sep 2018

Holly Seymour

We are glad that you had such a great time. Our boat builders are always grateful for any feedback that may make our boats more comfortable and we shall pass your comments on.

07 Oct 2018

Your recent holiday on Wren - Cobbs Wren from Wrenbury

Good service from the Marina it would have been 5 but we didn't like the boat layout. There was nowhere to sit comfortably because the table was so big.

25 Sep 2018

Your recent holiday on Wye - Cedrik from Whitchurch Marina

Love canal holidays very relaxing with friends at a slower pace of life

25 Sep 2018

Holly Seymour

We agree that it is the perfect way to slow down and relax. We hope to see you return soon.

07 Oct 2018

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

Nice boat, well equipped, good value. Nice holiday

25 Sep 2018

Holly Seymour

Its great to hear that you had everything to enjoy your break. Thank you for your feedback.

07 Oct 2018

Your recent holiday on Wren - Cactus Wren from Falkirk

We thoroughly enjoyed our four nights on the canal boat however the mattress system kept separating making for an uncomfortable night's sleep. In addition the pillows were extremely old and smelly.

25 Sep 2018

Holly Seymour

We are glad that you enjoyed your stay aboard the Cactus Wren. We will pass you comments on to the marina so that they can check the mattress and pillows.

07 Oct 2018

Your recent holiday on Lark - Dusky Lark from Union Wharf

Great service, superb holiday

24 Sep 2018

Carolyn

Thank you for your lovely feedback, we're really pleased that you enjoyed your holiday from Union Wharf. We hope to see you again soon.

04 Oct 2018