Reviews

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So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Goose - Blue Goose from Hilperton

Overall a lovely experience. The boat was clean and tidy when we arrived and there was plenty of instruction on what to do. The handover and handback was quick and efficient.

30 Apr 2019

Carolyn

Thank you for your feedback, it's great to hear that you enjoyed your holiday and that you were impressed by the handover and return of your boat. We hope to welcome you again soon!

10 May 2019

Your recent holiday on Tyne - Bryn from Rugby Wharf

Boat great, service really friendly and helpful.

30 Apr 2019

Your recent holiday on Weaver - Village Weaver from Aldermaston Wharf

Boat was as expected, no problems or worries.

30 Apr 2019

Your recent holiday on Owl - Little Owl from Anderton

The boat was quite dated and the partition doors between bedrooms wouldn’t stay shut. Bad experience when we called the Help Line number for assistance when duvet got wrapped around prop. We were stuck for 80 mins. We called the help line but were declined assistance. I did inform the receptionist at Anderton on return

30 Apr 2019

Carolyn

Thank you for your feedback. Anderton Marina have confirmed that you contacted them about the duvet wrapped around your propeller and they explained to you it is the customers responsibility to attempt to clear any debris. Theyasked you to call back if you were unable to resolve the problem and as they didn't hear from you they assumed that you had managed on your own. Customers can contact the Marina either during office hours or the call out engineer after hours and if a technical issue cannot be resolved over the phone an engineer will be sent out to help. We hope you enjoyed your holiday and we hope to see you again soon.

06 May 2019

Your recent holiday on Weaver - Cape Weaver from Wrenbury

The boat was spotless and in excellent condition. The briefing was tailored to our needs and comprehensive. The marina staff answered any questions we had and were friendly and considerate.

30 Apr 2019

Your recent holiday on Plover - Piping Plover from Reedley Marina

television and radio not working.said they would come out but inconvenient as we like mooring in the wilds. on return to base found that a plug and a fuse were not in place so had not been checked before handing over to us,.Ray said that he had told Lee that this might be the problem and he was supposed to tel. us but did not.Faulty knob on cooker so we could not ignite it but i managed by keep swapping grill knob for cooker knob and so on obviously not checked before handover. Doormats missing fortunately we had our own. Pack of cards in the inventory not there ,would have been nice to have as no tv or radio for whole week, once again lack of checking.Inventory needs checked as certain things not in place that should be.Boat felt rather tired and not in as good condition as those from other firms that we have hired.

30 Apr 2019

Carolyn

Thank you for your feedback which we have forwarded to the Marina Manager at Reedley. He was sorry to hear that you had some issues with your boat and although he did offer to come out and resolve them during your holiday he understands that you wanted to continue cruising and not lose time. We hope we will be able to welcome you again soon.

03 May 2019

Your recent holiday on Swallow - Red Chested Swallow from Goytre Wharf

Friendly service, comfortable boat apart from awkward access to saloon seat and suggested solution was welcomed.

30 Apr 2019

Your recent holiday on Tyne - Grith from Whitchurch Marina

As usual, everything was absolutely fine and very professional. The boat was clean and well prepared. The staff were very friendly and very helpful. Also because we have used ABC many times, they took that into account and the boat handover was very quickly done. Which I very much appreciated.

30 Apr 2019

Carolyn

Thank you for taking the time to leave your feedback. As a previous guest we're pleased to hear that the Marina were able to get you on your way nice and early and that you were pleased with your boat. We hope to see you again soon.

03 May 2019

Your recent holiday on Warbler - Dartford Warbler from Blackwater Meadow Marina

Allround one super experience

30 Apr 2019

Your recent holiday on Grebe - Clarks Grebe from Blackwater Meadow Marina

Introduction to a canal boat holiday. So good in fact that we are booking again.for next year.

30 Apr 2019

Carolyn

Thank you for your feedback, it's great to hear you enjoyed yourselves and we look forward to welcoming you again next year!

03 May 2019

Your recent holiday on Wren - Cobbs Wren from Wrenbury

Everything was brilliant!

30 Apr 2019

Your recent holiday on Swallow - Red Sea Swallow from Goytre Wharf

Fantastic people and a great boat

30 Apr 2019

Carolyn

Thank you for your feedback. It looks like you all had a fantastic holiday, thank you for the photo! We hope to see you again soon.

15 May 2019

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

Woow an amazing holiday from start to finish. We were greated at Whitchurch Marina by very welcoming staff and as 1st timers had very in depth training. This settled any fears we had. Will definitely do it again. Had an amazingly clean well stocked boat with everything you'd need and more . Thank you x

30 Apr 2019

Carolyn

Thank you for such a wonderful review! Hiring a boat for the first time can be daunting and it's great to know that our Marina staff and the handover procedure left you with confidence and you all had an amazing time! We look forward to welcoming you again.

03 May 2019

Your recent holiday on Tyne - Grith from Whitchurch Marina

IT WAS A GOOD CLEAN BOAT BUT MOST OF ALL THE SERVICE WAS 5 STAR.

29 Apr 2019

Your recent holiday on Bunting - Rustic Bunting from Aldermaston Wharf

Very good except the central heating did not work the first night. It was fixed efficiently the next morning.

29 Apr 2019