So don't take our word for it, see what thousands of our customers are saying about us!
Reasonable boat; some defects, but didn't spoil the holiday. Staff a little surly at times
12 Oct 2018
Thank you for your feedback. We are glad to hear that you enjoyed your holiday, even if there was some slight issues with your boat. We can only apologise if you felt our staff were a little surly and hope this did not affect the enjoyment of your holiday. We hope to see you again soon.
17 Oct 2018
Nice boat, with a couple of minor issues, but had a good time. Staff extremely helpful and friendly. Would recommend them for a canal boat holiday
12 Oct 2018
Thank you for your feedback. Sorry to hear you had a few minor issues on Ross' Gull, but it sounds like you were still able to enjoy your holiday. We are glad that you found our team at Aldermaston so helpful and friendly and that you would recommend us to others. We hope to see you again soon.
14 Oct 2018
The showers and toilets were highly rated by all the crew. Radiator system also highly rated. Lack of moorings at popular spots was a downside plus little indication of good mooring spots. We always had plenty of food aboard so not a major problem but children do like to go ashore.
12 Oct 2018
Thank you for your feedback. It sounds like you and your crew enjoyed all the facilities on board the Desert Lark, which meant you had a great holiday. Unfortunately during busy periods mooring spots can be taken up by others. We hope to see you again soon.
14 Oct 2018
We had a lovely narrow boat holiday.
12 Oct 2018
Thank you for your feedback. We are glad to hear that you had such a lovely holiday on board the Sanderling. We hope to see you again soon.
14 Oct 2018
The trip was fine, the boat performed well enough and we had an enjoyable holiday. The boats was beautifully fitted with oak faced paneling and the services worked well. The heating was not good, a colder week would have been uncomfortable. The lighting was dim, we read a a lot so that was curtailed in the evening. The bed was awful, the most uncomfortable we have slept in. The grill will not cook toast. It was generally comfortable the bathroom was fine, the shower great, but the water pump out was long winded. It could do with a shaving light over the whb mirror. The engine was very good and the boat handled well.
12 Oct 2018
Thank you for your detailed feedback, which has been forwarded to the Marina so that they can check the heating and the beds. We're pleased to hear that Sven handled well and that you thought the interior was fitted out beautifully. We hope to see you again soon.
16 Oct 2018
Very enjoyable week with good weather.
12 Oct 2018
Thank you for your feedback. Glad to hear you had an enjoyable holiday on board the Black Lark and you were lucky enough to be blessed with good weather too. Hope to see you again soon.
14 Oct 2018
everything was great! We did NOT need the blankets on the roof for the bikes to lie on, turns out that wasn't an issue, maybe you should advise users of that in future; The boat crew said it's simply not necessary, they should us how to lay the bikes w/tires into the rain gutter and leaning against each other, then tied down w/bungees to that center top ring. We had a problem w/the rudder jumping out of its "cup", but it was still steerable. Tom your mechanic fixed it once in Edinburgh, but then had to come back and fix it again. We don't know how it jumps out so easily! I think it is a GREAT value to hire this boat. Cheaper than a hotel room every night!
12 Oct 2018
Thank you for your feedback. Sounds like you had a great holiday on board the Desert Lark. It is great to hear that our team at Falkirk were so helpful and were able to help you with your bikes. Sorry to hear about the problem with the rudder but it sounds like Tom was able to assist you and fix this for you. We hope to see you for another holiday in the future.
14 Oct 2018
First time on a narrow(or skinny) boat as our friends call them and have now fallen in love with them. An amazing experience and boat. spacious very clean with all mod cons. Easy to handle. The radiators were fantastic on the cold morning. Starting out at 7am and 3c standing on the back wrapped up in winter woolies to make the tide watching the sunrise was so amazing The elation of going thru outwell /Upwell and thru Salters lode to Denver sluice with amazing lock keepers will be forever remembered. Just didn’t want it to end. All out hols now will be on Narrow boats and I’m sure they will be ABC boats.
12 Oct 2018
Thank you for your feedback. It is great to hear that your debut on the canal went so well! It sounds like you had an amazing holiday with some beautiful scenes, despite the chilly weather! We are glad to hear that you have caught the canal boating bug and would love to welcome you aboard again soon.
14 Oct 2018
Lovely boat. Well equipped and very clean. Comfy beds. Nice little touches. Friendly and helpful staff, nothing was too much trouble. Looking forward to our next abc experience in March. 😁
12 Oct 2018
Thank you for your lovely feedback. We are glad that you found Audouins Gull so comfortable and that it was so well equipped and clean. It is great to hear that you found our team at Gayton so friendly and helpful too. We can't wait to see you again in March!
14 Oct 2018
the lifejackets provided were very bulky not self inflateing
12 Oct 2018
Thank you for your feedback. Sorry that you found the life jackets bulky, we do ask on arrival for your size so they can be fitted to your size. And we do ask that anyone under 18 and non swimmers do wear them for their safety. It still looks like you enjoyed your holiday with us. We hope to see you again soon.
14 Oct 2018
Achieved something I wanted to do for a long time. Thourly enjoyed every minute
12 Oct 2018
Thank you for your feedback. It is great to hear that you loved your holiday on board the Tundra Swan. We hope that you now have the boating bug and would love to welcome you back again in the future.
14 Oct 2018
The Bunting is a lovely boat, but it is clearly not designed for 'up to 5 people'. There is only 1 double hook in the bathroom for up to 6 towels. The TV reception is awful - apart from at Aldermaston, we could only get reception West of Bradford on Avon: not in large towns such as Newbury or Devizes. Lighting is adequate (why not change all bulbs to LEDs?) The tin opener was too work - we had to buy a new one. I expect more from ABC Boat Hire.
12 Oct 2018
Thank you for your feedback. All of our new build boats do offer LED lighting and we are happy to advise you at the time of booking if you want to take advantage of these additional features. TV reception can be disappointing and can vary at locations and certain times. We hope we will be able to welcome you back aboard in the future.
16 Oct 2018
Very clean narrow boat. Usual excellent service.
12 Oct 2018
Thank you for your feedback. We are glad that you found the Yellow Legged Gull in such excellent condition and that you found the service from our team at Wrenbury excellent. We hope to see you for another holiday soon.
14 Oct 2018
lovely staff, very thorough tour of the boat and explanation of everything, how to operate the locks, everything we needed to know
12 Oct 2018
Thank you for your feedback. We are happy to hear that you found our team at Gailey so helpful and knowledgeable. And that that their expertise helped you to enjoy your holiday and feel comfortable operating the boat and locks. We look forward to seeing you again.
14 Oct 2018
I have rated the holiday 4 star because, although generally good a few things could have made it perfect. The boat was easy to handle but the engine was not well soundproofed so any conversation while under way was difficult due to engine noise. The waterpipes running throught the boat are not very firmly fixed so when a tap is used there is a lot of rattle. The display on the toilet started to show red after less than 5 days, it was Saturday afternoon so nowhere open to get a pump out. There were only 3 of us on board so we wondered if the tank had been empty to start with? As it was we had to ration ourselves to just 4 flushes each for the last 2 days of the week . One other thing which would be very easily rectified, the fridge door was hung the wrong way around making getting food in and out very awkward.
12 Oct 2018
Thank you for your feedback. Sorry to hear about the issues you had whilst on the Rock Bunting and hope they did not affect the enjoyment of your holiday. Our staff carry out pump outs on every boat returned, so the tank should have been empty for the start of your holiday. I will pass on your other comments to the marina to see if anything can be done about reducing the noise on board and the fridge door. We hope to see you again soon.
14 Oct 2018
