So don't take our word for it, see what thousands of our customers are saying about us!
Excellent personal service. Boats well equipped.
24 Apr 2019
Efficient, friendly staff. Comfortable boat, well prepared, kitchen equipment good, nice bedding & towels. Some furnishings in need of attention soon. We should have called you about the water pump running at night!
24 Apr 2019
Yes thank you Whitchurch abc for a fantastic time on board the night heron we had a great trip to Trevor basin we were complete novices and after a chat with boat engineers we set off a few hairy moments we soon picked it up so thank you abc long may you continue
24 Apr 2019
Thank you for your lovely feedback, we're so pleased that you all had a fantastic time on your first Narrowboat adventure! We're sure you will have made some wonderful memories cruising the Llangollen Canal and crossing the Pontcysyllte Aqueduct! We hope you will be back for another holiday with us again soon.
29 Apr 2019
Boat was fabulous. Very clean. Easy to manouvour too. We had a ball. Loved it.
24 Apr 2019
We had a fantastic time from the moment we set foot on the marina the staff were so friendly and helpful a big thank you.
24 Apr 2019
Brilliant 4 day holiday. It was our first time so a bit nervous taking out a 66ft boat but everything was explained, boat immaculate with everything we could need.
24 Apr 2019
Great holiday, lovely canal and fab staff. The only thing stopping 5 stars was the noise of the diesel central heating in the aft bedroom. This was really loud and made sleeping difficult. On the warmer nights when we turned it off we were fine. Previous boats we have had use gas for heating when the engine is off and noise has not be an issue.
23 Apr 2019
Thank you for your feedback, which I will forward to our boat building team. Generally we advise customers not to leave the heating on over night, to ensure that the battery is not drained the following morning. We look forward to welcoming you back aboard in the future.
29 Apr 2019
Double glazing would have been nice
23 Apr 2019
Excellent handover, very informative and detailed. The boat was clean and supplied with all our initial needs, plus a few extras. Map was provided as well as helpful information about our route. Following a problem at one of the locks the marina staff were extremely helpful over the phone. The route from Reedley to Bingley is beautiful and we would recommend it to anyone looking for a peaceful holiday. Mooring is plentiful along the route and assistance from the CRT at some of the locks was appreciated
23 Apr 2019
Thank you for your excellent feedback. We are delighted to hear that you found our team at Reedley to be so helpful. Before your holiday during the handover process and also during when facing the problem at the lock. It sounds like you picked the perfect route for your holiday, which meant you enjoyed a relaxing trip. We are pleased to hear that you were impressed with Piping Plover and it came equipped with everything you needed for your break. We hope to see you again soon.
24 Apr 2019
Very friendly and helpful staff. Location lovely.
23 Apr 2019
Very friendly and welcoming staff. The boat was well equipped and warm. The weather was better than expected - who would expect the Easter weekend to be as hot as it was?? Other canal users were courteous and welcoming and helpful when necessary without being overbearing.
23 Apr 2019
Overall brilliant. A few points of general feedback: Our boat wasn't ready at 2.30pm & we had to wait about an hour. Advice about how long the hot water tank lasted/took to refill would have been nice as would advice about any party member needing to leave early as one of our party (due to family illness) headed back on a bike to find the gates were closed & didn't receive a very warm welcome by the night warden!
23 Apr 2019
Thank you for your feedback. We are happy to hear that you enjoyed your holiday on board Tundra Swan from Gayton. We do aim to get customers underway as quickly as possible and understand that it can be frustrating to be delayed. You are always welcome to call the Marina on the day of your hire to see if your boat will be ready any earlier than 2:30pm. But this can be difficult during busier perioids. The keys to the gate would have been on the set of keys for your boat, and this should have explained to you beforehand. We will pass your comments on to the marina and we look forward to seeing you again soon.
24 Apr 2019
Amazing from start to finish, staff were fantastic great demonstration and even helped with loading of our Tesco shop.
23 Apr 2019
Regular customer but didn't get the discount
23 Apr 2019
Thank you for your feedback. As you booked through an Agent we couldn't offer you the loyalty discount as well as online discount you received. We hope to see you again soon.
23 Apr 2019
An awesome time again, we have used ABC Boat hire many times now over the years. Gailey Wharf provides a great location with access to so many routes and the staff there are friendly and knowledgeable. Would definitely recommend.
23 Apr 2019
