So don't take our word for it, see what thousands of our customers are saying about us!
Good advice from staff members, beautiful canal and very welcoming people.
04 Nov 2019
Cooker, it is old and only one gas ring worked, on our third day the starter motor battery was flat & every day I had to get into the engine area to start the engine ... there was no thermostat on the diesel heating, or the option to have hot water only .... the double deds only had two single mattresses pushed together with uncomfortable hard edges down the middle ... condensation was dripping from the kitchen skylight ... the engine was not keeping steady revs ...... the vessel needs extra shelves in the bathrooms and bedrooms to put glasses, washbags, and personal items. ... there was no proper shelves for the safe kerping of drinking glasses .... the sink plug had no O ring on it and washing water kept draining away. The metal doors had no egdge seals and were running with condensation. The fender ropes were too short and I had to extend them to stop the vessel banging on it mooring. .... The Ignition key turned itself off three times and I saw the amp/volt meter was not charging. So many things were wrong with the vessel ... it wasn't a good experience
04 Nov 2019
Thank you for your feedback. Our Customer Services team have contacted you directly.
15 Nov 2019
Great personal service, not least in posting back to us some beeswax covers we'd left the kitchen drawer!
04 Nov 2019
Friendly and informative staff, nothing was too much trouble.
04 Nov 2019
Thank you for your feedback and fantastic photo - your dogs look like they are having a great time! We are really pleased you enjoyed your holiday and we hope to see you again soon.
08 Nov 2019
The joining routine was slick and well organised. The boat was clean and well presented. The boat operated faultlessly.
04 Nov 2019
Thank you for the fantastic feedback! We are thrilled to hear that every aspect of your holiday was perfect and we hope to welcome you back again soon.
08 Nov 2019
The boat was clean and really well equipped.
04 Nov 2019
The staff was friendly with clear instructions on how to use the boat.
04 Nov 2019
The boat was excellent. Clean, new and a great configuration for 2 children and 4 adults.
04 Nov 2019
We thoroughly enjoyed our first canal boating experience, it was great fun and we are keen to do it again!
04 Nov 2019
Wonderful boat with great amenities. Unfortunately the showers were too hot as the temperature couldn’t be adjusted. Other than that, no complaints.
04 Nov 2019
Another lovely week! The staff were their usual helpful selves and even when we had a problem with the tiller again, they came and sorted it straight away.
04 Nov 2019
Carolyn was very pleasant and informative via the live chat.
04 Nov 2019
Great holiday. Managed the the three counties ring with time to spare. Boat was clean and staff at Gailey Wharf were helpful and pleasant. Also put themselves out to return my wife's water proof trousers that I left on the boat.
29 Oct 2019
Great communication, introduction to boat use as easy and swift. Lovely people.
28 Oct 2019
The boat and yard provided a standard of service and facilities similar to other companies we have hired from.
27 Oct 2019
