So don't take our word for it, see what thousands of our customers are saying about us!
Top specification , two showers makes a lot of difference. Housekeeping was first class and the boat was spotless, even this late in the season.
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you thought the Grasshopper Warbler was up to such a high specification and enjoyed the features on board. And thank you for your kind comments about the house keeping. Our team at Gayton work hard to ensure every boat is spotless and ensuring the boat meets our customers expectations. We look forward to seeing you again.
22 Oct 2018
We had a brilliant time on the narrowboat and this was our very first time doing this - Nigel who gave us the basic introduction was great and instills you with confidence. He was also very good at coming out so promptly to fix our gas hob, which unfortunately one of the crew (not me) had flooded! People were very helpful to us when we attempted negotiating and operating the 2 locks we went through.
19 Oct 2018
Thank you for your fantastic feedback and photos, it looks like you had a wonderful first holiday on the canals! It is great to hear that your handover gave you confidence and that the team at Gailey were able to sort out the issue you had with the hob. We look forward to helping you plan your next adventure.
20 Oct 2018
Easy to book, and very easy boat collection process. However, this boat is showing its age. There was a leak in one of the vents in the kitchen ( from reading previous reports, I can see this problem has been reported months ago). The fix by the boat yard was to put a metal dog bowl over it!. The TV antenna lead was too short to be able to place the antenna outside (only way to get a picture) I pur chased some cable and connectors and made an extension lead. I left this in the boat for the next crew. Apart from these things we had a great holiday.
19 Oct 2018
Thank you for your feedback. We are glad you found the booking process so easy and were able to collect your boat and have your handover without any issues. We do state on our website that all of our TV's and aerials are digital, and as such are able to receive digital TV signals. However, only trial and error will get it right and the results obtained can often be disappointing. We are disappointed that you had a leak from one of the vents. I have passed on your comments to the marina so they look at these issues. We are glad to hear that you still had a great holiday and hope to see you again soon.
22 Oct 2018
Boat was well equipped, staff were knowledgeable and efficient. well organised and confident.
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you found our team at Whitchurch so knowledgeable and efficient. And that you also found them to be well organised and confident. It sounds like you enjoyed your holiday on board Derwent Torbern, and that it contained everything you needed. We hope to see you again soon.
22 Oct 2018
This was our 5th year from Gayton in a Swan class Barge. !0 adults a bit tight but OK for a long weekend. Showers never ran out off hot water. Barge performed faultlessly which is more than can be said of the crew. Only downside was the top bunks were very narrow more of a shelf . All being well we shall be back again next year.
19 Oct 2018
Thank you for your feedback. It sounds like you had a a fantastic time on board Tundra Swan and it performed so well during your break. We would encourage you to visit our website to see what other boats and layouts we provide on our boats. There is also the opportunity to take a virtual tour of each boat so you see what is on board and what the beds are like on board. We look forward to see you again soon.
22 Oct 2018
Great experience! Nice staff!
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you found our team at Wrenbury so nice. And you enjoyed your holiday and the canal boat experience. We hope to see you again soon.
22 Oct 2018
A well appointed boat, but did feel a little crowded at times with 7 adults aboard.
19 Oct 2018
Thank you for your feedback. Glad to hear you enjoyed your holiday and your time on board Barn Owl. We do offer plenty of other boats which may be more suited to your next trip. We hope to see you again soon.
22 Oct 2018
From start to finish my holiday was 5 star the staff are so friendly and helpful clear training was given and nothing is to much trouble we have decided to make this our October short break we had 5 days but will be booking 7 next time
19 Oct 2018
Thank you for the great feedback and the picture! We can see from your picture that you enjoyed some good weather and glad this helped you to enjoy your holiday. It is great to hear that you loved your holiday so much. It is great to hear that you found our team at Blackwater so friendly and helpful. We look forward to welcoming you aboard again soon.
22 Oct 2018
Fantastic boat, different layout to what we have had in the past but the saloon at the rear is really useful for keeping in touch with the helmsman and crew on board. one of the nicest canals we've been on too - no rubbish anywhere - very different from those in the Midlands!
19 Oct 2018
Thank you for your feedback. We're pleased you liked the reverse layout on the Eagle Class and found it more sociable. It's also great to hear that you were impressed with the beautiful Kennet & Avon Canal. We look forward to welcoming you back again soon.
20 Oct 2018
Very straight forward and efficient from booking to collecting the boat. Had everything we needed and good weather.
19 Oct 2018
Thank you for your feedback. We are happy to hear that you found the booking process and the handover so straight forward and efficient. Our booking team and our teams at our marinas work hard to ensure that your holiday runs smoothly. We are glad to hear that your boat had everything you needed, but we can't take too much credit for the weather! We look forward to welcoming you aboard again soon.
19 Oct 2018
Absolutely fabulous boat fully equipped. Warm. Very clean. Fresh white linen duvets and fluffy towels. And even a water filter for drinking water. Comfy bed all be it smaller than we are used to but no trouble sleeping at all. Great holiday , boatyard could not have been more helpfull and efficient Thank you for a fabulous time Gill Johnson
19 Oct 2018
Thank you for your feedback. We are delighted to that you had such a fabulous holiday on board Spotted Eagle. And that the boat was well equipped for your holiday and that you were able to relax and enjoy yourself. It is great to hear that our team at Union Wharf provided you with such a helpful and efficient service. We look forward to seeing you again soon.
19 Oct 2018
All parts of the holiday from booking, payment, the boat Grendal, the wharf staff and the canal journey were lovely.
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you found all aspects of your holiday lovely. It is great to hear you had ease booking and paying for your holiday and that you enjoyed your time on board. We are also glad to hear that our team at Rugby were able to provide you with such an excellent service. We look forward to welcoming you aboard again.
19 Oct 2018
Happy with the boat and all services offered. Nothing was too much trouble.
19 Oct 2018
Thank you for your feedback. It sounds like you enjoyed a great holiday on board American Thrush. And it is great to hear that our team at Gayton were able to provide you with such good service. We look forward to seeing you again.
19 Oct 2018
Boat was immaculate and very well equipped. The staff were more than helpful
19 Oct 2018
Thank you for your feedback. We are delighted that you found Wye Horik in such an immaculate condition and very well equipped. And that out team at Worcester were so helpful during your holiday. We hope to welcome you back again soon.
19 Oct 2018
This was our second canal trip on a Wren class boat from ABC, having previously hired one from Wrenbury Mill in 2016. The Wrenbury boat was faultless, and while the boat from Whitchurch this time was similar in comfort levels, there were niggling problems which spoilt our enjoyment. The grill kept cutting out (all other burners worked). The recommended fridge setting of 3 caused food to freeze.The fender ropes were in very poor condition. The (poor quality) cafetière broke on first use.
19 Oct 2018
Thank you for your feedback, it is disappointing to hear that your second holiday didn't live up to your first. The issues you have mentioned have been forwarded to the Marina so that they can be checked. We hope to welcome you back again soon.
20 Oct 2018
