So don't take our word for it, see what thousands of our customers are saying about us!
Very good service with a friendly/helpful team.
24 May 2019
The boat was superbly equipped and very comfortable for the 4 of us (adults). The staff were very helpful and the boat easy to manoeuvre.
24 May 2019
Thank you for your lovely feedback, we're really pleased you enjoyed your holiday on Atholl Brose! We look forward to welcoming you again soon.
03 Jun 2019
Very Professional, very organised, Staff who knew how to address people.
23 May 2019
I had a lovely holiday, I would of given 5 stars but when we picked up the boat one of the toilets was blocked and my friends had never been on a boat before so did not know until the Wednesday when it would not flush at all. We were told that they would fix it at 9.00 the next morning, nobody came until the afternoon. We were then told it was blocked by wet wipes and if this happened again we would be charged. When we returned the boat the lady who spoke to us insisted that we had blocked the toilet with wet wipes and was quite rude about it. We come from a rural area where wet wipe can't be used. We found this most disappointing.
23 May 2019
Thank you for your feedback, it is disappointing to hear that it was necessary for an engineer to come out to you to unblock the toilet. It is part of our turnaround procedure for every boat to have the toilet tank emptied and the toilet cleaned and flushed through. We realise wet wipes can be used by mistake and although our engineers will come out and resolve the issue once we do need to charge customers if it happens on more than one occasion. We're pleased you had a lovely holiday and we hope to see you all again soon.
03 Jun 2019
Boat was good although recommend that you read the inventory of each boat carefully - no microwave toaster kettle on our boat!! Service at Gailey was good and the holiday was blessed with lovely weather. Certain locks on the 4 Counties Ring were showing significant wear and tear with some double locks down to singles. Removing some abandoned craft would also help!! Still the best way to see England's back gardens! The wifi was better this year but no facilty to "remember me" so had to input code every time - tut!
23 May 2019
Thank you for your feedback. We do have a a dedicated page for each boat class on our website which includes a description of the boat as well as a 360° of each room. Your comments about the WiFi have been sent to our Operations Manager to help us to improve our service. We hope you will be back to enjoy more of England's back garden with ABC soon!
24 May 2019
The boat was well appointed with great storage. The bed was very comfortable. It was spotlessly clean when we got on board. The staff at ABC, on the booking side, the marina receptionist and those who handed over the boat to us, were all brilliant- friendly, helpful aand thoughtful. The marina at Anderton is a great place to start a holiday.
23 May 2019
Thank you for such a fantastic review, which we will forward to our team at Anderton Marina! We hope you will be back for another holiday with ABC again soon.
24 May 2019
First time out into the blue yonder was a delight. We did the Brecon canal and avoided any locks.the weather was fantastic and we had a lovely time. ABC. well organised showed us the ropes and let us do the rest.
23 May 2019
Lovely feedback, thank you! We're so pleased you enjoyed fantastic weather on the tranquil Mon & Brec Canal. We looking forward to welcoming you back aboard soon.
24 May 2019
very comfortable beds!! All equipment needed to spend a week away. Excellent personnel at every point of contact.
23 May 2019
Thank you for your feedback and action photo! It's great to hear that you found Siberian Thrush comfortable and that you were impressed with the customer service you received from Whitchurch Marina. We hope to see you again soon.
24 May 2019
The weather was very good, which was obviously a help making for a great time. Everything on the boat worked perfectly and we found all the staff and other boaters very helpful to us "firsters"
23 May 2019
I have been coming to you for years .This was a new boat so we were told and the single beds were wider. You had a toaster and microwave and it was good to see more 13 amp plugs for 240 volt.Also I had complained on one of our holidays the lack of draw space under the beds. This one had two big draws-well done. Now put them under the other beds!!
22 May 2019
Thank you for your feedback. We love to hear how we can improve our boats and it's great to hear that you, as a loyal valued customer, are happy with the changes we have made! We look forward to welcoming you on your 15th hire...
22 May 2019
Boat was fantastic and had everything on board. People at Wrenbury marina were really helpful. It is such a great pace for a quiet holiday.
22 May 2019
Everything was excellent except the wifi the code only lasted for 24 hours so each day we needed to phone for a new code.
22 May 2019
fantastic trip on a very scenic Canal
22 May 2019
Really nice. Comfy boat, nice staff. Of course, the weather helped!
22 May 2019
Well equiped clean boat, great staff, lovely canal.
22 May 2019
Thank you for your great feedback, it sounds as if you had a wonderful holiday on the Llangollen Canal. We look forward to welcoming you back aboard in the future!
24 May 2019
