So don't take our word for it, see what thousands of our customers are saying about us!
The boat exceeded our expectations
12 Oct 2018
Thank you for your feedback. It sounds like you had a great holiday on board the Archers Lark. We hope to see you again soon.
13 Oct 2018
Das Boot war ingesamt sehr ordentlich, aber aufgrund des Alters mit Luft für ein paar Verbesserungsmöglichkeiten.
12 Oct 2018
A lovely boat and great short break.
12 Oct 2018
Fantastic, we're so pleased you enjoyed your holiday on our new Wagtail Class! We look forward to welcoming you back aboard in the future.
19 Oct 2018
Rudder constantly pulled to the right ( tiller to left ) Cooker grill constantly went out ( a safety issue) Fridge leaked water from underneath Leak under sink ! Which we repaired !
12 Oct 2018
Thank you for your feedback, the issues you have raised have been checked and resolved by our team at Wrenbury. We're pleased to see that you still enjoyed your holiday and we hope that we will see you again soon.
19 Oct 2018
Good relaxing holiday. Boat was just what we needed
12 Oct 2018
Thank you for your feedback. We are glad you were able to have such a relaxing holiday on board the Herring Gull. We hope to welcome you back again soon.
13 Oct 2018
It would have been 5 stars but we picked up the boat on Saturday and on Wednesday afternoon 1 of the toilets was showing a red light and so we could not use it. We had to pay £20 for a pump out on Friday morning so very inconvenient. We have been on 4 previous trips with you before and never had to do this. I mentioned it to the lady in the office when we returned and asked for a refund of £20. She was not sure if she could and could not contact the Manager so I left my mobile No. *personal information removed by Feefo* but did not get a call back. After paying £1300 and not being told we might have to pay further sums this should be refunded to me *personal information removed by Feefo*. Regards David Bright Booking ref. 294219
12 Oct 2018
Thank you for your feedback. The Marina Manager at Aldermaston has been trying to contact you to arrange the refund for the pump out. We are pleased to hear that you enjoyed your holiday and we hope to welcome you back aboard again soon.
19 Oct 2018
The whole experience was very good, but the comfort of the beds was terrible.
12 Oct 2018
Thank you for your feedback. We're pleased you enjoyed your holiday and your comments have been forwarded to the marina for their information. We hope to see you again soon.
19 Oct 2018
We have used ABC boat hire for many years, they have always been kind polite and helpful.
12 Oct 2018
Thank you for your feedback. We are delighted to hear that we provide such a good service to you. We hope to welcome you back for another holiday with us soon.
13 Oct 2018
Once again a great week on the Monmouth Brecon canal. Boat just great, staff at Marina like old friends who had all the answers and time for a chat. We did well with the weather again and met some lovely people. Booked next year to go to Worcester in May and have booked the aqueduct cottage at Goytra for September to do lots of walking.
12 Oct 2018
Thank you for your great feedback. We are delighted to hear that you found our team at Goytre so friendly and informative and that you enjoyed your holiday on board the Red Headed Finch. We are glad to hear that you have booked with us once again and are also taking advantage of the holiday properties we also offer. We shall see you again in Worcester and Goytre!
13 Oct 2018
Booking, checking in and returning the boat was simple. Boat was clean and equipped with everything we needed.
12 Oct 2018
Thank you for your feedback. We are glad to hear you found the whole process of booking your holiday and hiring the boat so simple. And that you found the Mandarin Duck clean and well equipped. We hope to see you again soon.
13 Oct 2018
See email sent to Lynda Ballard on Friday Sept 28. Note Still awaiting a reply.
12 Oct 2018
Thank you for your feedback. Our Customer Services team have contacted you.
19 Oct 2018
Thoroughly enjoyed our time on Red Billed Finch, the boat was equipped with everything we needed, it was very clean, and all the staff we met were very friendly and helpful.
12 Oct 2018
Thank you for your feedback. We are glad to hear that you found our team at Goytre so friendly and helpful. And that you found the Red BIlled Finch stocked with everything you needed. We hope to welcome you back again soon.
13 Oct 2018
good people to work with ,good boat but failing batteries
12 Oct 2018
Thank you for your feedback. Sorry to hear about the issues you had with the batteries. Our team at Union Wharf could have helped resolve this for you. Despite this it still look like you enjoyed your holiday on board Little Grebe. We hope to see you again soon.
13 Oct 2018
The tv had poor sound quality and the visual experience was not good because we could only adjust the screen from side to side not up and down. Wifi did not work properly, not worth having really. The boat had a well equipped kitchen, however, a sieve for cooking rice would have been useful. The blankets supplied were great. Pillows and duvets were good. Heating worked well and was not noisey. Lighting - good. Torch, wet weather coats and buoyancy aid - good. We had a lovely canal boat holiday and plan to book another.
12 Oct 2018
Thank you for your feedback. Sorry to hear about the issues you had with TV and WiFi. Access to the internet over your installed device is totally reliant on it being able to connect to the mobile telephone network. Without access to that network there will be no connection, and this connection cannot be guaranteed at any time. It sounds like you enjoyed plenty of our other features on board the Black Headed Gull. We are glad you had such a lovely holiday and hope we can welcome you back again soon.
13 Oct 2018
Great peaceful break and boat was great
12 Oct 2018
Thank you for your feedback. Happy to hear you had such a peaceful holiday with us and that you enjoyed the Pie Billed Grebe. We hope to see you again soon.
13 Oct 2018
