So don't take our word for it, see what thousands of our customers are saying about us!
Grebe contained all we needed in terms of comfort and practical use. We cooked a roast. I was pleasantly surprised to a) have heaters and b) have them be so effective so long as turned off overnight so didn’t drain battery. The wet weather gear and umbrella was appreciated cos it does get damp and cold at the tiller when weather is ****. Bed was comfy. TV and wifi all good. Do it again in a heartbeat if I lived in UK!
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you enjoyed your time on the Great Crested Grebe and that you found it to contain everything you needed. And we are very impressed that you managed to cook a roast! All of our boats come with central heating and we do advise customer to not use it unnecessarily in case of draining the battery. We are glad that you found the waterproofs and umbrella so useful, although we hope customers have great weather so don't need to use them! We are glad you found our features on board so useful and up to standard. We look forward to seeing you again soon.
23 Oct 2018
The boat was excellent. I think our small disappointments arose because it was not an ABC boat, (it was at Anderton because of closure of its main base), so there may have been a slight lack of interest in it by ABC staff. The briefing could have been more complete, re TV, radio, internet etc. and specifically regarding the central heating which flattened the batteries resulting in not starting next day.
19 Oct 2018
Thank you for your feedback. This boat is an ABC boat but has been moved to Anderton from Reedley due to issues on the Leeds and Liverpool canal. Heating usage will have an impact on your fuel consumption, so we do advise not to leave it on unnecessarily. The WiFi on board requires a network signal, so in areas where there is little or no signal this can affect your use of the WiFi. We also encourage our customers when we send emails regarding their holiday to read our holiday guide. This is to make them aware of things such as the central heating, Wifi and electrical items on board that use the battery. We are happy to hear you enjoyed your time on board Marbled Wren and look forward to seeing you again soon.
23 Oct 2018
Amazing few days doing something super fun.
19 Oct 2018
Thank you for your feedback. We are glad to hear that you had an amazing few day on board the Trumpeter Swan and that you found the experience so much fun. We hope to see you again soon.
19 Oct 2018
We've hired from ABC before but felt that the boat was a bit under par this time. There were a few issues: No key provided for opening water tank - we bought and used pliers to do this. Water hose brass fitment was damaged and could not be tightened onto a tap and soaked the person trying to hold it on. We were saved by other boaters lending us their hose. I bought a new fitment myself in Hungerford on day 2 of the trip to solve the problem (cost £12) Fridge was faulty and froze everything in it even when turned right down. Problems with brass fitments to secure the doors at both ends of the boat. The aft washroom was smelly, not from the loo but from what seemed to be stale urine in the floor. Central heating (on some very cold nights) was pretty ineffective. It's usually much better on these boats. However, we did have a great holiday
19 Oct 2018
Thank you for your feedback. It is very disappointing to hear that you had these issues during your holiday. A member of our customer services team will be contacting you directly.
16 Nov 2018
Clean boat great holiday!
19 Oct 2018
Thank you for your feedback. We are glad to hear you found the Rock Bunting clean and that this added to the enjoyment of your holiday. We look forward to seeing you again soon.
22 Oct 2018
Firstly every member of staff smiled! Makes a huge difference. All were helpful, polite, professional and pleasant throughout. The Golden Plover was spotless and contained everything needed for our 2 week break. I would highly recommended men’s ABC to anyone for honking of a narrowboat holiday
19 Oct 2018
Thank you for your excellent feedback. We are delighted that you found our team at Alvechurch helpful, polite and professional (and smiley!). We are glad that you found the Golden Plover so clean and contained everything you need on board. Thank you for your recommendation and we look forward to seeing you again soon.
22 Oct 2018
Nice boat, great condition, friendly staff. Fantastic experience.
19 Oct 2018
Thank you for your feedback. We are delighted to that you had a fantastic experience on your holiday and on board Siberian Thrush. It also great to hear that you found the boat to be in a great condition and that you found our team at Whitchurch to be so friendly. We look forward to seeing you again soon.
22 Oct 2018
very nice boat, very friendly people - really nothing to complain about!
19 Oct 2018
Fantastic, it sounds as if you had a perfect holiday! We look forward to welcoming you back again soon.
16 Nov 2018
Good customer care all round.
19 Oct 2018
Thank you for your feedback. Absolutely fantastic pictures! It looks like you had an amazing time and enjoyed some great weather. We are delighted to hear that you received a good service from everyone at ABC. We look forward to seeing you again soon.
22 Oct 2018
Excellent as usual Peaceful break
19 Oct 2018
Thank you for your feedback. We are delighted that you enjoyed another holiday with us and are happy that you found it so peaceful. We look forward to welcoming you back again soon.
22 Oct 2018
Loved it !great instruction ,clean ,comfortable,so relaxing
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you enjoyed the hand over from our team at Union Wharf. And that they were able to provide you with a clean and comfortable boat. It sounds like you had a relaxing holiday and a great time on board the Spotted Eagle.
22 Oct 2018
Top specification , two showers makes a lot of difference. Housekeeping was first class and the boat was spotless, even this late in the season.
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you thought the Grasshopper Warbler was up to such a high specification and enjoyed the features on board. And thank you for your kind comments about the house keeping. Our team at Gayton work hard to ensure every boat is spotless and ensuring the boat meets our customers expectations. We look forward to seeing you again.
22 Oct 2018
We had a brilliant time on the narrowboat and this was our very first time doing this - Nigel who gave us the basic introduction was great and instills you with confidence. He was also very good at coming out so promptly to fix our gas hob, which unfortunately one of the crew (not me) had flooded! People were very helpful to us when we attempted negotiating and operating the 2 locks we went through.
19 Oct 2018
Thank you for your fantastic feedback and photos, it looks like you had a wonderful first holiday on the canals! It is great to hear that your handover gave you confidence and that the team at Gailey were able to sort out the issue you had with the hob. We look forward to helping you plan your next adventure.
20 Oct 2018
Easy to book, and very easy boat collection process. However, this boat is showing its age. There was a leak in one of the vents in the kitchen ( from reading previous reports, I can see this problem has been reported months ago). The fix by the boat yard was to put a metal dog bowl over it!. The TV antenna lead was too short to be able to place the antenna outside (only way to get a picture) I pur chased some cable and connectors and made an extension lead. I left this in the boat for the next crew. Apart from these things we had a great holiday.
19 Oct 2018
Thank you for your feedback. We are glad you found the booking process so easy and were able to collect your boat and have your handover without any issues. We do state on our website that all of our TV's and aerials are digital, and as such are able to receive digital TV signals. However, only trial and error will get it right and the results obtained can often be disappointing. We are disappointed that you had a leak from one of the vents. I have passed on your comments to the marina so they look at these issues. We are glad to hear that you still had a great holiday and hope to see you again soon.
22 Oct 2018
Boat was well equipped, staff were knowledgeable and efficient. well organised and confident.
19 Oct 2018
Thank you for your feedback. We are delighted to hear that you found our team at Whitchurch so knowledgeable and efficient. And that you also found them to be well organised and confident. It sounds like you enjoyed your holiday on board Derwent Torbern, and that it contained everything you needed. We hope to see you again soon.
22 Oct 2018
