Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Lark - Horned Lark from Alvechurch

A lovely new boat, a year old i believe. Adequate facilities on board and good friendly service at the marina.

15 May 2018

Lynda

Thank you for the lovely feedback.We are pleased that you enjoyed the facilities on our Horned Lark, and that you were pleased with the friendly service of our Alvechurch Marina staff.

16 May 2018

Your recent holiday on Grebe - Pied Billed Grebe from Gayton

Thanks for a lovely holiday. We were welcomed by your staff on arrival. We phoned for advice and was given calm responsive and appropriate help. I’d love to book with your company again

15 May 2018

Lynda

We are so pleased that you enjoyed your holiday and would very much like to welcome you back again soon.Thank you for your feedback.

16 May 2018

Your recent holiday on Thrush - Fieldfare Thrush from Alvechurch

Perfect boat, good handover

15 May 2018

Carolyn

Thank you for your feedback, we're glad to hear you enjoyed your holiday on Fieldfare. We look forward to seeing you again soon.

15 May 2018

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

Brilliant boat. Thorough and helpful handover. Great 4 day break.

15 May 2018

Lynda

Thank you for your feedback.We are pleased that you had a great break and look forward to seeing you again soon.

16 May 2018

Your recent holiday on Gull - Slender Billed Gull from Wrenbury

We considered the staff very friendly and efficient. We needed to call out an engineer to service an unfortunate plumbing problem that developed. He arrived as arranged whilst we were away from the boat and had virtually successfully completed the job by the time we returned.

15 May 2018

Carolyn

It's great to hear that the plumbing issue was resolved without any disruption to your holiday and that you found the service you received from Wrenbury to be efficient as well as friendly. We hope to welcome you back aboard soon!

15 May 2018

Your recent holiday on Tyne - Bryn from Rugby Wharf

The narrowboat as a boat was technically in good order. Staff at the Wharf was pleasant in their communication. However, the interior was much more run down than we are used to when renting a narrowboat at a comparable price. The beds were not configured as we wanted and we found out that the beds in the front were not safe enough to be converted into a double. A detail was that the water for the toilet was not turned on.

15 May 2018

Your recent holiday on Eagle - Imperial Eagle from Alvechurch

Very good dingroducgion to the boat (Ian?), telephone and e-mail dealings all good. Boat in very good order. (I was chased for a £1.75 fuel surcharge. I think it would have been more agreeable for all concerned to waive this)

15 May 2018

Carolyn

It's great to hear that you had a good handover and that you were impressed with our Eagle Class boat. We are now reviewing how we process our fuel charges, thank you for the feedback.

15 May 2018

Your recent holiday on Gull - Sabines Gull from Hilperton

Boat was clean, well kitted out, and ready promptly. Everything worked efficiently. A non stick frying pan would have been better, and I didn’t sleep particularly well due to the ridge where the two single mattresses joined in the double bed.

15 May 2018

Carolyn

Thank you for your feedback which has been forwarded to the Marina. We're pleased to hear that you were happy with our Gull Class and that you were able to leave the Marina in good time. We look forward to seeing you again soon.

15 May 2018

Your recent holiday on Weaver - Brown Weaver from Alvechurch

Excellent trip. First time on a narrow boat and loved it. Boat was spotless and very well equipped. Staff were lovely and very happy to help.

15 May 2018

Carolyn

It's great to hear that your first holiday was a success and you loved our Weaver Class. We hope you will be back for another holiday with us again soon!

15 May 2018

Your recent holiday on Kestrel - Common Kestrel from Gailey Wharf

It was great they was very helpful and showed what to do the boat is great everything you wanted good fun we will do it again

15 May 2018

Carolyn

Thank you for your lovely feedback, we look forward to seeing you again soon!

15 May 2018

Your recent holiday on Weaver - Village Weaver from Aldermaston Wharf

Boat was clean and all equipment in working order.

14 May 2018

Carolyn

Thank you for the great feedback, we hope to see you again soon.

14 May 2018

Your recent holiday on Tyne - Grith from Whitchurch Marina

very pleased with service could not be more helpful from start to finish a big thank you

14 May 2018

Carolyn

Thank you for the great feedback, we're so pleased you enjoyed your holiday with us! We look forward to seeing you again.

15 May 2018

Your recent holiday on Lark - Grays Lark from Whitchurch Marina

Boat was lovely and clean and everything worked well. Beds were comfortable and everyone at Whitchurch Marina were lovely

14 May 2018

Carolyn

It sounds like you had a wonderful holiday on our new Lark Class! Thank you for the great feedback.

14 May 2018

Your recent holiday on Finch - Red Backed Finch from Goytre Wharf

It was a fabulous weekend thank you very much. Everyone thoroughly enjoyed themselves.

14 May 2018

Carolyn

What great feedback, we're pleased to hear that you had a lovely time. We hope we will be welcoming you back aboard soon!

14 May 2018

Your recent holiday on Grebe - Hooded Grebe from Rugby Wharf

It was a wonderful trip on the canal, which all 3 of us and our dog enjoyed. We were so fortunate with the weather. We met many kind people who were so helpful. The boat was clean and the boatmen made sure that everything was in order before we set off on our own. We were given good advice before we started and the file on the boat with all the details of how the boat functioned was most comprehensive. We had a little previous experience. We did find making the double bed each evening a bit of a trial, as the legs for the bed/table were quite difficult to pull out. That did not detract from the overall enjoyment. Thank you.

14 May 2018

Carolyn

It sounds as if you had a fantastic holiday, thank you for the feedback! We look forward to welcoming you aboard again soon.\n
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15 May 2018