Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Tyne - Sigrid from Worcester

Such a great experience. Lovely staff a very helpful.

20 Aug 2018

Carolyn

Great feedback for Worcester Marina, thank you! We're really pleased you enjoyed the experience.

31 Aug 2018

Your recent holiday on Dove - Rock Dove from Worcester

The boat handled very well and was a pleasure to steer but some of the facilities were lacking - and yes, I do know it's a narrow boat.

20 Aug 2018

Carolyn

It's great to hear that Rock Dove handled well and was a pleasure to steer. We're not sure which facilities you mean but thank you for your feedback!

31 Aug 2018

Your recent holiday on Duck - Mandarin Duck from Worcester

Wonderful break! Helpful staff and really nice well laid out boat.

20 Aug 2018

Carolyn

We're really pleased to hear you enjoyed your holiday and that you were impressed with our new Duck Class. We hope you will be back again soon.

31 Aug 2018

Your recent holiday on Bunting - Little Bunting from Aldermaston Wharf

Fantastic. Very safe for first timers. We had the boat for almost two weeks. Would definately do it again. Boat was clean and available on time.

20 Aug 2018

Carolyn

Excellent, you must have seen the whole of the Kennet & Avon with a two week holiday! We look forward to helping you plan your next next adventure.

31 Aug 2018

Your recent holiday on Wren - Sedge Wren from Hilperton

great holiday, very relaxing, first time for us but good detailed handover even though we were a little late and the staff had to stay over time to complete the handover, it was never rushed and he even came for a 15 min drive up the canal to ensure we knew how to control the boat.

20 Aug 2018

Carolyn

Brilliant, it sounds as if the staff at Hilperton really looked after you to ensure your first narrowboat holiday was a success! We hope that you've now got the narrowboat bug and will be back again soon!

31 Aug 2018

Your recent holiday on Gull - Sabines Gull from Hilperton

The best part of our trip by far! What a great experience for the family.

20 Aug 2018

Carolyn

Wow, we are so pleased you enjoyed your adventure with us! We hope you will be back to the UK to take another holiday with us again soon.

31 Aug 2018

Your recent holiday on Heron - Humblots Heron from Wrenbury

Great boat great weather beautiful scenery

20 Aug 2018

Your recent holiday on Duck - Tufted Duck from Anderton

Nice boat, help when we needed some, interesting route, sunshine even.

20 Aug 2018

Carolyn

It's great to hear that you enjoyed your holiday location and even had some sunshine! We hope you will be back for another holiday with us again soon.

31 Aug 2018

Your recent holiday on Bunting - Snow Bunting from Gayton

It was excellent except for one thing: The WiFi was terrible. IMO there's no point advertising free WiFi unless it actually works. I appreciate it's because the signal may be bad in the countryside - but just be honest with customers that free WiFi probably means no WiFi.

20 Aug 2018

Carolyn

We understand the WiFi coverage can be frustrating in some areas, especially the countryside where they may be little signal. On many of our routes the WiFi works very well and is a great addition to the holiday for those that want to use it. It's great to hear that you found the rest of the holiday excellent and we look forward to seeing you again!

31 Aug 2018

Your recent holiday on Nene - Oscar from Gailey Wharf

Boat was perfect for two people; boat yard staff were very helpful. Also, the volunteers that help the Canal and River Trust were brilliant, especially when you're doing a long flight of locks. Not come across them before.

20 Aug 2018

Carolyn

Volunteer lock keepers are a godsend when navigating big lock flights! It sounds as if you both had a great holiday from Gailey Wharf. We look forward to welcoming you back again soon.

31 Aug 2018

Your recent holiday on Goose - Bar Headed Goose from Wrenbury

A very comfortable boat for 6 people although it will take 8 nor enough room

20 Aug 2018

Carolyn

Many of our customers choose to book a bigger boat so it is not necessary to use the dinette but larger groups or families welcome the flexibility that it provides. We're pleased you enjoyed your stay on our Goose Class boat and found the boat comfortable. We look forward to seeing you again soon.

31 Aug 2018

Your recent holiday on Owl - Great Owl from Alvechurch

We loved the boat! However, due to delays at handover at the beginning of our week long cruise, we have given a score of 4 out of 5 here.

20 Aug 2018

Carolyn

It's great to hear that you enjoyed your your holiday from Alvechurch Marina on our Owl Class, thank you for your feedback.

31 Aug 2018

Your recent holiday on Gull - Slender Billed Gull from Wrenbury

The boat was well maintained and everything was clean and in working order. The tuition provided was great and the binder on the boat ensured that if we forgot anything we would be able to figure it out. The phone numbers for assistance were also helpful, although we didn’t need to use them.

19 Aug 2018

Carolyn

There is a lot of information to take in during your handover which is why we supply a manual for your reference, it's great to know that you found it useful! It sounds as if you had a a lovely holiday, thank you for your feedback.

31 Aug 2018

Your recent holiday on Plover - Piping Plover from Anderton

Really flexible in changing booking from 7 days to 5 due to closure of Leeds L pool canal. V helpful stay on the day at Anderton Marina - v efficient and friendly

19 Aug 2018

Carolyn

It has been a difficult season for Marina's that have been affected by the unusually dry summer, with water shortages and of course the closure of the Leeds & Liverpool canal. Our customers have been fantastic and embraced changes to their bookings and their proposed routes, understanding that it is necessary for this action to be taken to preserve our amazing canals. Thank you for your lovely feedback.

31 Aug 2018

Your recent holiday on Weaver - Village Weaver from Aldermaston Wharf

Well resourced boat - everything we needed and more.

19 Aug 2018

Carolyn

Great to hear that the Weaver was like a home from home for you! We look forward to seeing you again soon.

31 Aug 2018