So don't take our word for it, see what thousands of our customers are saying about us!
A very nice boat. There was a problem with one of the showers. An engineer came out to fix it, but was not able to solve the problem.
12 Jul 2025
Thank you for your feedback and for choosing ABC Boat Hire! We’re really pleased to hear that the hire process went smoothly and that you were happy with the boat overall. We’re sorry to hear about the issue with the shower and that it couldn’t be resolved during your trip—thank you for your patience and understanding. Your comments help us improve, and we’ll be sure to follow up on this to prevent similar issues in the future. We hope to welcome you back for a smoother experience next time!
24 Jul 2025
Everything went very smoothly with the hire process. I was kept well informed throughout.
12 Jul 2025
Thank you for your feedback and for choosing ABC Boat Hire! We’re really pleased to hear that the hire process went smoothly and that you were happy with the boat overall. We’re sorry to hear about the issue with the shower and that it couldn’t be resolved during your trip—thank you for your patience and understanding. Your comments help us improve, and we’ll be sure to follow up on this to prevent similar issues in the future. We hope to welcome you back for a smoother experience next time!
24 Jul 2025
Nice route and scenery with a little of everything: aqaducts, tunnels, locks, bridges, pubs and of course beautiful landscape!
12 Jul 2025
Thank you for your detailed and thoughtful feedback! We’re so pleased to hear that you enjoyed your trip and found the boat clean, well-maintained, and fully equipped. It’s also great to know our team provided helpful service both before and during your journey. We really appreciate your suggestions regarding the ABC App—your insights about bridge numbers, lock names, and local amenities are incredibly valuable, and we’ll be passing them along to our development team for future improvements. We also take note of your comment about toilet pump-outs and will look at how we can better communicate this information in advance. It’s wonderful to hear that the route, scenery, and variety of experiences made for a memorable holiday. We’d be delighted to welcome you back for another canal adventure in the future!
24 Jul 2025
We had a clean and well maintained boat., equipped with everything we needed. The service prior to our journey, with fast response to our inquiries was very satisfying. The service and information by the staff at the marina was also very good. We found the ABC App with map for our route nice to have, but some important features were missing: number on the bridges and if the bridge needed to be opened and markings for locks with names. Marinas, other pubs/restaurants and shops would also be nice - with links to their websites. We would also liked to have had information up front about that toilets filled up quite fast. We had to have a pump out after half of our trip. We are all over very satisfied, and will for sure use ABC Boat Hire again if we do another canal boat trip in Britain!
12 Jul 2025
Thank you for your detailed and thoughtful feedback! We’re so pleased to hear that you enjoyed your trip and found the boat clean, well-maintained, and fully equipped. It’s also great to know our team provided helpful service both before and during your journey. We really appreciate your suggestions regarding the ABC App—your insights about bridge numbers, lock names, and local amenities are incredibly valuable, and we’ll be passing them along to our development team for future improvements. We also take note of your comment about toilet pump-outs and will look at how we can better communicate this information in advance. It’s wonderful to hear that the route, scenery, and variety of experiences made for a memorable holiday. We’d be delighted to welcome you back for another canal adventure in the future!
24 Jul 2025
Great trip on easy to operate barge.
12 Jul 2025
Thank you for your lovely feedback! We’re so glad to hear you enjoyed your trip and found the barge clean, comfortable, and easy to operate. It’s great to know the training was clear and that our team made you feel welcome—your kind words mean a lot to us. We’d be delighted to welcome you back for another relaxing canal adventure!
24 Jul 2025
Nice clean barge inside and out comfy bed and dining area, easy to operate and training/talk through was easy to understand,. Friendly operators / owners
12 Jul 2025
Thank you for your lovely feedback! We’re so glad to hear you enjoyed your trip and found the barge clean, comfortable, and easy to operate. It’s great to know the training was clear and that our team made you feel welcome—your kind words mean a lot to us. We’d be delighted to welcome you back for another relaxing canal adventure!
24 Jul 2025
Disappointed that the diesel engine had to be repaired on the morning after we picked up the boat which meant that our departure was delayed by three hours. Also, there was a leak from one of the taps in the shower room.
11 Jul 2025
As previously stated in the last box. Please read that one
11 Jul 2025
We’re so pleased you enjoyed your day on the canal and that the timing worked out perfectly for a relaxing lunch stop. It’s great to hear you’d recommend the experience—we really appreciate it! We hope to welcome you back again soon for another peaceful cruise.
24 Jul 2025
Disappointed that the diesel engine had to be repaired which meant we were 3 hours late in leaving the marina.
11 Jul 2025
Wonderful staff and clean boat.
11 Jul 2025
Thank you for your wonderful feedback! We’re so happy to hear your holiday was memorable and that everything—from the immaculate, well-stocked boat to the fun and informative briefings—helped make it special. Our team will be thrilled to know their efforts made a difference in your experience. We’d love to welcome you back for another fantastic canal adventure soon!
24 Jul 2025
Great staff, fun and informative briefings. The boat was immaculate and well stocked, comfortable and clean, everything in tip top shape.
11 Jul 2025
Thank you for your wonderful feedback! We’re so happy to hear your holiday was memorable and that everything—from the immaculate, well-stocked boat to the fun and informative briefings—helped make it special. Our team will be thrilled to know their efforts made a difference in your experience. We’d love to welcome you back for another fantastic canal adventure soon!
24 Jul 2025
it was a really enjoyable trip to Llangollen and back.
11 Jul 2025
Everything from pick-up to drop off. All staff courteous and efficient and a vg boat.
11 Jul 2025
The canal banks were badly overgrown and canal was not deep at the banks so finding mooring places was an issue. Also the lock gates are not well maintained so it was difficult to open them occasionally. We loved the holiday which was for two weeks. Really relaxing.
09 Jul 2025
Thank you so much for your kind words and for taking the time to share your experience! We're really pleased to hear that you found our team friendly and helpful, and that you enjoyed the cleanliness of the boat. It’s wonderful to know your two-week holiday was relaxing and memorable. We do appreciate your feedback regarding the canal conditions and lock gates. While these areas are managed by the Canal & River Trust, we understand how they can impact your journey, and we’ll be sure to pass your comments along to the appropriate authorities. Thanks again for choosing us – we hope to welcome you back for another adventure soon!
09 Jul 2025
Lovely boat. Perfect size with lots of inside and outdoor space. Clean and quiet. Great check-in process. Beautiful scenery from Whitchurch Marina.
09 Jul 2025
Thank you so much for your fantastic review! We're delighted to hear you had such a fabulous day out from Whitchurch Marina. It’s great to know you enjoyed the quiet comfort of our electric day boat and found everything you needed onboard. Laurie will be especially pleased to hear your kind words—he’s a valued part of our team. We're so glad the boat, the check-in process, and the beautiful scenery all helped make your day so enjoyable. We’d love to welcome you back again soon!
24 Jul 2025
