So don't take our word for it, see what thousands of our customers are saying about us!
very efficient friendly company nice clean boat and "insrtructor" had character and a good attitude Only minor criticism is there was room for a slightly larger tv nad the reprogramming was a nuisance , can the reception be improved with abetter ariel but in the round very good , will be returning
06 Jun 2018
Thank you for your feedback, it's great to hear that your boat was clean and that you enjoyed your handover! Your comments about the TV and reception will be forwarded to Wrenbury. We look forward to seeing you again!
14 Jun 2018
Whole experience, from selecting a narrowboat through to collecting and then returning it, was excellent. The Marina team were friendly and professional, engaging with all members of our party, old and young. We wold happily use again
06 Jun 2018
Thank you for such lovely feedback, which will be forwarded to the staff at Whitchurch Marina. We look forward to seeing you again soon!
14 Jun 2018
My friends and I book a canal trip every year... Brilliant time. Boat excellent. Fully equipped. Staff helpful and friendly. Great route up to Braunston Turn and back down to Stoke Breune Flight. Roll on 2019's trip. Awooga!
06 Jun 2018
What a great photo, you all look like you are having a fantastic time! Gayton is surrounded by beautiful countryside and Stoke Bruerne is stunning. We look forward to welcoming you again in 2019!
14 Jun 2018
We take a boating holiday once a year. Our first trip was in 2003. From the same base on the Crested Lark. We vary our routes and bases, trying not to repeat previously traveled stretches. This year we were amazed how well the boat had been prepared. As good as many hotels we have stayed in. The new wider single beds are so much more comfortable. All in all the boat has set new standards for us. The trip itself was around the Stourport Ring missing the Wolverhampton bit. Weather was very good, scenery great. A superb mixture of urban and countryside mixed with a big dose of social history. Highly recommended.
06 Jun 2018
What amazing feedback, thank you! We are continually working to improve our boats and it's great to hear that you are impressed with the new added features. The Stourport Ring is always a very popular route and full of variety! We are really looking forward to welcoming you back again soon.
14 Jun 2018
Personalen var mycket trevlig och tillmötesgående, servicen snabb och exakt. Den tänkta kanalrutten var en mycket vacker och minnesvärd upplevelse. Tyvärr var själva båten (gul båt) inte så rolig. Den var ganska sliten och saknade sittmöjligheter både i för och akter...där man gärna VILL sitta. Vi har haft mycket trevligare båtar tidigare (grön/röd variant). Vi hade otrolig tur med vädret, vilket ändå gjorde det hela till en fantastisk upplevelse
06 Jun 2018
Det är fantastiskt att höra att du hade fantastiskt väder och haft det vackra landskapet på din semester från Blackwater Meadow. Om du bestämmer dig för att ta en semester med oss så skulle vi gärna ge dig råd om den bästa båtklassen som passar ditt besättning. Tack för din feedback.
14 Jun 2018
Fantastic boat with staff to back it up
06 Jun 2018
It sounds as if you had a brilliant holiday from Hilperton, thank you for the feedback.
14 Jun 2018
T Hi Trudi, Just to let you know what a great week we had on the Ashes Lark. image1.JPG We stayed at Upton, Pershore , Bidford and the Fleet Inn. We went up to Warwick Castle for a day of Dungeons and Jousting. The river came up into the red zone due to thunderstorms in the night, so all the weirs were impressive. The engine ran like a top, and brought us through some tricky spots. Ashes was comfortable in every way, certainly more room than our 34 ft sailboat with this busy crew. Suggestion......we worried about returning to the Worcester base in time. This was especially so when we found ourselves stuck with 7 boats at the Marlcliff lock, many of whom were somewhat nervous about moving up or down at high water. There was a 4 hr hiatus while this played itself out, whence we got through and went downstream with no problem. There was a lack of realtime information about water levels,and plenty of gossip. Our suggestion is to set up an info channel with each hire boat,to help less experience folk . Mobile phone text might work well. Also.... we would like to do one way trips to avoid this return anxiety, and see more canal. Could this be arranged with other clients so we all start and finish somewhere, and the boat returns to your base every say two or three weeks. ? This would require service points along the way, but we could all experience a longer sections of canal or river. In these days of internet it should be possible to schedule if you could work out the service side, perhaps with other hire firms along a route. All in all this was a trip of lifetime and very memorable. Thankyou to all your team. Best regards Philip Grange Salt Spring Island , Canada Best Regards from Philip's iPad 1. Wifi was dissapointing...hardly worked for us. Luckily we had mobile & sim cards too. 2. A list of Web sites for current river info would have been useful. 3. On board Laminated detail maps of river and of tie ups , good walks ,other enroute info would be good. 4. We needed to know a bit more about boat etiquette , such as tying alongside, is it ok, is it to expected. ? We did meet some very uncooperative vessels in one place,and were very surprised as sailors are pretty obliging generally.
06 Jun 2018
It sounds as if you had a great adventure on Ashes Lark! Our Marina's will always wait for confirmation from CRT before advising guests about stoppages but of course customers can contact the Marina at any time if they are concerned. We do offer one way trips at the beginning and end of the season, please contact the Booking Office if you would like to receive emails about these trips. Thank you for your detailed feedback.
15 Jun 2018
Great boat and service. Dog loved it.
05 Jun 2018
We're so pleased you all enjoyed your holiday, including your dog! We look forward to welcoming you back again.
14 Jun 2018
Compared to other boats ours was a bit old and uncomfortable
05 Jun 2018
We are continually updating our fleet and will be happy to advise you on the right boat for you, if you decide to make another booking. Thank you for your feedback.
05 Jun 2018
Easy booking and payment process, friendly service, boat in good condition and no significant problems.
05 Jun 2018
Thank you for the great feedback, we look forward to seeing you again soon.
05 Jun 2018
Had a lovely time scenery was at times stunning.Just a couple of things i think it would be a big help if there was a fuel and water gauge also the bathroom door handle was broken before we left the marina we were not told 3 day's into our holiday it broke again disappointing also we the windows on the boat very dirty
28 May 2018
Thank you for your feedback, which will be sent to the Marina. The Canals around Gayton are spectacular and we're really pleased that you were able to enjoy them in the sunshine! We hope you will be back to visit us again soon.
01 Jun 2018
The staff at Gailey were friendly and very helpful. The boat was ready for us on our arrival. It was clean and we were offered extra bedding and towels for our two week holiday. However the boat broke down twice (oil warning sender unit and broken throttle cable) which in total delayed us by 5 hours.
26 May 2018
It's great to hear that the staff at Gailey looked after you and that your boat was ready on arrival. It is a shame that you had some technical issues which delayed your trip. We hope to welcome you again soon.
01 Jun 2018
Efficient handovers, cleanliness of boat and well equipped.
26 May 2018
Thank you, we're happy to hear that you received good service from Worcester Marina. We hope to see you again soon!
01 Jun 2018
There were no instructions for lighting the stove and oven. A friendly boater helped us out. We were warned that the tub would not drain when used and it didn't. On day four the head pump would no longer work so no flushing toilet. (Toilet paper had been put into the bin not flushed). The kitchen sink and bathroom sink were fine. The kitchen was well equipped for cooking. Over all a fun trip that was very much enjoyed. Even the weather was good.
26 May 2018
Thank you for your valuable feedback, which we have forwarded to the Marina. We're pleased to hear that you enjoyed your trip and benefited from the lovely weather that we've been having!
01 Jun 2018
Lovely boat perfect for us as a couple. Would also suit a young family. People at Gailey were very helpful. Obviously two weeks of glorious sunshine helped. Also a tip for rookies is take your time and build in some time off the boat. We spent some wonderful time at shugborough in Birmingham and at the Dudley heritage museum
26 May 2018
What great photo's, It looks as if you had a lovely time exploring the Canals around Gailey! We hope that you will be back for another adventure with us again soon.
01 Jun 2018
