Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Wye - Gotrik from Worcester

Great people, very helpful and style and attitude positive. Boat was good too.

20 Jun 2018

Carolyn

Its great to hear that you were impressed with the service you received from Worcester Marina and that you had a lovely holiday! We hope we will see you again soon!

25 Jun 2018

Your recent holiday on Bunting - Reed Bunting from Anderton

love this type of holiday

20 Jun 2018

Carolyn

Glad to hear that you enjoyed your time on the canal, thank you for the feedback. We look forward to seeing you again soon!

29 Jun 2018

Your recent holiday on Lark - Dune Lark from Wrenbury

Thoroughly enjoyable holiday.

19 Jun 2018

Carolyn

Lovely feedback, thank you. We hope we will see you again soon.

25 Jun 2018

Your recent holiday on Grebe - Western Grebe from Wrenbury

Thought it was great fun, really enjoyed the break

19 Jun 2018

Carolyn

Brilliant, it's great to hear that you had fun! We look forward to welcoming you back aboard.

25 Jun 2018

Your recent holiday on Thrush - Rock Thrush from Gayton

The boat handled really well and everything was clean and tidy. However, during a very heavy rainstorm, the back hatch leaked badly, soaking the carpet in the rear cabin and the bags on the floor, plus dripping occurring through the air vents along the roof. This clearly had happened before, as seen by the water staining on the wood edging on the hatchway. Apart from that, it was a great boat and trip, despite not being the one we had originally booked.

19 Jun 2018

Carolyn

Thank you for your feedback, your comments about the back hatch have been forwarded to the Marina so that they can investigate. It's great to know that you had a lovely holiday and enjoyed the new route from Gayton. We hope to see you again soon.

25 Jun 2018

Your recent holiday on Dove - Stock Dove from Gailey Wharf

They were very helpful, from the booking process right through to explaining everything we needed to know about operating the boat and locks. It was all very professional and everyone we dealt with was very friendly.

19 Jun 2018

Carolyn

Thank you for such lovely feedback, it's great to know that you found the whole experience from booking to being on your boat enjoyable. We hope you will back for another holiday with us again soon!

25 Jun 2018

Your recent holiday on Warbler - Dusky Warbler from Alvechurch

Great week - loved the Black Country ring route. And the weather was kinder to us than previously! Just a small point - the drop down bed sides were awkward to move around and indeed one of our party needed to go to A and E after gashing his leg on the side on first night. When the side of the bed was up, we found making the bed and fitting the sheets difficult as they seemed rather small. However, the mattress, once in place, was comfy.

19 Jun 2018

Your recent holiday on Gull - Little Gull from Alvechurch

great overall...we left suggestions on the form left in the boat

19 Jun 2018

Carolyn

Thank you for your feedback and suggestions, we look forward to seeing you again soon!

22 Jun 2018

Your recent holiday on Duck - Black Duck from March Wharf

The boat was fitted out to a high standard but the only comment to be made was that the dining table was very difficult to use due to the narrow open end to access the seating against the boat side. And when the seat on the opposite side was also put into position moving between the front and back of the boat was not practical.

19 Jun 2018

Carolyn

Thank you for your feedback which will be forwarded to our boat building team. We look forward to welcoming you back again soon.

22 Jun 2018

Your recent holiday on Heron - Humblots Heron from Wrenbury

Excellent friendly staff, nice vessel and a beautiful part of the world.

19 Jun 2018

Carolyn

It's great to hear that you enjoyed your holiday on the beautiful Llangollen Canal from Wrenbury Mill. We look forward to welcoming you back aboard!

25 Jun 2018

Your recent holiday on Derwent - Astrid from Rugby Wharf

Well organised, the boat was ready early, and the show rounds was very informative - we are more experienced hands, so they were happy to let us get on with it.

19 Jun 2018

Carolyn

Thank you for your great feedback, we're pleased to hear that you were impressed with the service you received from Rugby Wharf. We look forward to welcoming you back aboard.

25 Jun 2018

Your recent holiday on Goose - Egyptian Goose from Hilperton

I am always more than satisfied and love narrow boating with abc however the last time, I had a totally ridiculously lengthy tecnical hand over bearing in mind I had said that both my assistant skipper and myself have 30 and 20 years experience respectively and that half of the adult crew had been before. I tolerated patiently out of politeness but after one hour and twenty minutes eight boats had passed and were going to take the best moorings, I asked Phil??? to go. . I had to then wait at the first lock while 8 boats went in front and then did not get to the mooring that we had wanted. This actually spoilt the weekend as we did not get down to Bath moorings and had to walk quite a way to get to the restaurant that we had booked for the Sunday evening. We did make the best of it but I would not want others to have to suffer the same fate. My assistant skipper handed the boat over at the end of the week and mentioned it to the marina staff.

19 Jun 2018

Carolyn

Thank you for taking the time to leave your feedback. We do have certain criteria that needs to be included in the handover procedure and for experienced boaters we understand this may be frustrating. Your comments have been forwarded to the Marina to help with future training. We look forward to seeing you again soon.

25 Jun 2018

Your recent holiday on Owl - Snowy Owl from Hilperton

Initial handover by young girl very vague. Good handover from the male employee. Some parts of boat very dirty eg blind at window (I cleaned it). Initial response at Reception very frosty but later improved. Dining area on boat very disappointing. Otherwise we had a great holiday. However, have experienced much better with other companies and would probably not return. However, very impressed with phone call after left boat re our lost property!

19 Jun 2018

Carolyn

It is disappointing to hear that you weren't completely satisfied with your holiday. We hope that you will choose to book with us again so that we can do better next time. Thank you for your feedback.

25 Jun 2018

Your recent holiday on Heron - White Faced Heron from Hilperton

Originally booked our holiday for April but due to heavy rain we were unable to navigate the canal. Staff were excellent in helping us to rearrange our booking for May.

19 Jun 2018

Carolyn

It was a very wet start to the season, thankfully we were able to help all of our customers who were effected to either rearrange their holiday or move to a different Marina. We're really pleased to hear that you enjoyed your holiday. Thank you for your feedback!

25 Jun 2018

Your recent holiday on Heron - Great Blue Heron from Anderton

Smooth and efficient check in and out. Prompt service when we had a problem. Boat clean and nicely furnished, everything you could need supplied.

19 Jun 2018

Carolyn

Thank you for your feedback, it's great to know that you were pleased with the service you received from Anderton Marina. We hope to welcome you back again soon.

25 Jun 2018