Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Kestrel - American Kestrel from Gailey Wharf

We had a great week on a great boat. Greatly exceeded expectations.

02 May 2018

Carolyn

It's fantastic to hear your holiday exceeded your expectations! We hope you will be back again soon.

04 May 2018

Your recent holiday on Wye - Cedrik from Whitchurch Marina

Have used abc annually for the last eight years always a friendly and efficient service.

01 May 2018

Carolyn

Thank you for the feedback, It is always lovely to have a great review from a regular customer! We hope to see you again next year.

04 May 2018

Your recent holiday on Thrush - Siberian Thrush from Whitchurch Marina

Lovely boat, fitted out really well. We've been so many times with ABC from various marinas and always had a great time. Did have a giggle about the boat name though!

01 May 2018

Carolyn

Thank you for your lovely comments. We're pleased to hear that you always have a good time on an ABC holiday and we value your continued custom. We look forward to welcoming you again soon.\n
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01 May 2018

Your recent holiday on Lark - Horned Lark from Alvechurch

Boat was lovely and clean with excellent spec. Friendly and helpful staff. Anti vandal keys however did not work well and caused some panic when unable to open either paddle whilst in a lock. We were lucky in the end and with much jiggling and swearing got a paddle open. Weather was awful (however, beyond control) but a great time had anyway. We chose the Black Country Ring but on reflection it meant long days cruising and no real time to relax so would choose another route next time.

30 Apr 2018

Carolyn

Thank you for your feedback, which has been forwarded to the Marina. We're pleased to hear that you had a great holiday, despite the weather! Our Booking Office team are always happy to advise on routes if you'd like less cruising hours on your next holiday. We look forward to welcoming you again.

30 Apr 2018

Your recent holiday on Finch - Red Backed Finch from Goytre Wharf

It was a very pleasant week and good accomadation. first time for us and will do it again.

28 Apr 2018

Carolyn

It's great to hear that you had a lovely first time afloat! We hope you will be back again soon.

30 Apr 2018

Your recent holiday on Lark - Archers Lark from Blackwater Meadow Marina

Fabulous boat, really well equipped and great condition. Efficient service from the guys at the marina too. Would definitely recommend and do again

27 Apr 2018

Carolyn

Thank you for your fantastic feedback, we're really pleased that you were impressed with our new Lark Class! We're looking forward to helping you plan your next adventure!

30 Apr 2018

Your recent holiday on Swallow - Red Collared Swallow from Goytre Wharf

Overall experience very good

27 Apr 2018

Carolyn

Great to hear that you enjoyed your narrowboat experience! We hope to see you again soon.

30 Apr 2018

Your recent holiday on Owl - Short Eared Owl from Union Wharf

I have used this base before and always been delighted by the level of service. On this occasion after leaving base towards Foxton, we found that the gas was not operational. Contacted the Boatyard, and resolved over the phone. Next up was power. In the evening we wanted to charge phones etc, but couldn't get any of the 240 working, tracked down to all the breakers being off. Sorted by ourselves. As we are seasoned boaters it didn't phase us, but if you were a novice then it would leave you scratching your head. Phone signals on the cut are not brilliant so you could have been left with overnight issues. Overall, a cracking trip, and I hope that this is not a sign of slipping standards. Its a great base to start from and the boats we have had have always been more than satisfactory. Good training from the staff and a friendly lot.

26 Apr 2018

Carolyn

Thank you for your valuable feedback, your comments have been forwarded to the Marina so that they can check that all staff are following the turnaround procedures. We're pleased to hear that you enjoyed another great holiday with us and look forward to seeing you again soon!

27 Apr 2018

Your recent holiday on Wye - Fredrik from Worcester

Boat good, marina good, weather good.

25 Apr 2018

Carolyn

Great to hear that you enjoyed every aspect of your holiday, we hope to see you again soon!

27 Apr 2018

Your recent holiday on Grebe - Red Necked Grebe from Hilperton

We had a wonderful long weekend on our narrow boat. Unfortunately the weather was not good, there were several inches of snow and it made the trip very cold, we would have loved warm weather. Upon our arrival the staff were wonderful, the handover was excellent and the weather hasn't put us off a return visit.

24 Apr 2018

Carolyn

Thank you for such lovely feedback, we hope the weather is much kinder to you next time!

27 Apr 2018

Your recent holiday on Wren - Cobbs Wren from Wrenbury

Very well equipped and clean boat, friendly, helpful staff and a beautiful stretch of canal to explore. Would highly recommend to anyone!

24 Apr 2018

Carolyn

We're pleased to hear that you loved the Llangollen Canel as much as we do! We look forward to welcoming you again soon.

27 Apr 2018

Your recent holiday on Medway - Elnar from Rugby Wharf

It was a great holiday in a well prepared and comfortable boat. Thoroughly recommended. The mainz phoned to say the boat would be ready for us early which meant we could unlod and get on our way in very good time. A few hours makes a big difference to how far you can get.

23 Apr 2018

Carolyn

Great to hear that you really enjoyed your holiday and that you were able to get away early! We hope to welcome you back again soon.

24 Apr 2018

Your recent holiday on Finch - Red Billed Finch from Goytre Wharf

Unfortunatly the Toilet leaked and wet the carpets. Tom could not find the leak and it seemed to correct itself after being diturbed.

23 Apr 2018

Carolyn

Thank you for your feedback, it's a shame that you had an issue with the toilet but we're pleased to hear that the issue was resolved once an engineer had been called out. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Heron - Capped Heron from Gayton

The whole experience was a pleasure from start to finish. The website is easy to use and booking online straightforward. That said on this occasion I had trouble using my credit card and rang the office. The lovely lady sorted it out for me in a friendly and efficient manner. The boat was exactly as shown on the website and pick up and drop off went very smoothly.

23 Apr 2018

Carolyn

Thank you for your lovely comments which will be forwarded to our Booking Office Team. We're pleased to hear that you enjoyed your stay on Capped Heron and that and that you found the boat handover to be smooth at Gayton Marina. We hope to see you again soon!

24 Apr 2018

Your recent holiday on Tyne - Sven from Worcester

Although the narrow boat was clean in boarding every pot had to be washed before use to remove the remnants of food.

23 Apr 2018

Carolyn

Thank you for your feedback, your comments have been forwarded to the Marina who will ensure the cleaning staff are checking the cooking equipment when cleaning the boats. We hope to see you again soon.

24 Apr 2018