Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Medway - Elnar from Rugby Wharf

It was a great holiday in a well prepared and comfortable boat. Thoroughly recommended. The mainz phoned to say the boat would be ready for us early which meant we could unlod and get on our way in very good time. A few hours makes a big difference to how far you can get.

23 Apr 2018

Carolyn

Great to hear that you really enjoyed your holiday and that you were able to get away early! We hope to welcome you back again soon.

24 Apr 2018

Your recent holiday on Finch - Red Billed Finch from Goytre Wharf

Unfortunatly the Toilet leaked and wet the carpets. Tom could not find the leak and it seemed to correct itself after being diturbed.

23 Apr 2018

Carolyn

Thank you for your feedback, it's a shame that you had an issue with the toilet but we're pleased to hear that the issue was resolved once an engineer had been called out. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Heron - Capped Heron from Gayton

The whole experience was a pleasure from start to finish. The website is easy to use and booking online straightforward. That said on this occasion I had trouble using my credit card and rang the office. The lovely lady sorted it out for me in a friendly and efficient manner. The boat was exactly as shown on the website and pick up and drop off went very smoothly.

23 Apr 2018

Carolyn

Thank you for your lovely comments which will be forwarded to our Booking Office Team. We're pleased to hear that you enjoyed your stay on Capped Heron and that and that you found the boat handover to be smooth at Gayton Marina. We hope to see you again soon!

24 Apr 2018

Your recent holiday on Tyne - Sven from Worcester

Although the narrow boat was clean in boarding every pot had to be washed before use to remove the remnants of food.

23 Apr 2018

Carolyn

Thank you for your feedback, your comments have been forwarded to the Marina who will ensure the cleaning staff are checking the cooking equipment when cleaning the boats. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Heron - Humblots Heron from Wrenbury

The boat was comfortable, clean and surprisingly spacious. The galley had lots of good quality equipment and utensils and plenty of storage. The beds were comfy with good bedlinen and lots towels.

23 Apr 2018

Carolyn

We're glad you enjoyed your stay on Humblots Heron! Thank you for your lovely feedback and we look forward to welcoming you again soon.

24 Apr 2018

Your recent holiday on Wye - Tyr from Blackwater Meadow Marina

No problems with the boat during the holiday. Staff were friendly and picking up the boat and dropping it off again went smoothly with no fuss.

23 Apr 2018

Carolyn

Thank you for your feedback, it's great to hear that you were pleased with all aspects of your holiday! We look forward to seeing you again soon!

24 Apr 2018

Your recent holiday on Finch - Red Poll Finch from Goytre Wharf

Our welcome at the base was very friendly and all was explained well. We having taking narrow boat holidays for over 30 years now but always welcome an update. The boat was comfortable and mechanically performed well. When we had occasion to phone an engineer with a small problem he was most helpful and sorted it out over the phone.

23 Apr 2018

Carolyn

As experienced crew your feedback is really appreciated and it's great to hear that you were impressed with our Finch Class boat and the service you received from Goytre Marina. We look forward to welcoming you back again!

24 Apr 2018

Your recent holiday on Derwent - Alfred from Alvechurch

Excellent service, but the boat was a bit tired

23 Apr 2018

Carolyn

Thank you for your feedback, which we will feedback back to Alvechurch Marina. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Warbler - Yellow Warbler from Hilperton

We had an excellent holiday with 2 newbies on board who loved it. The boat was very well equipped and the staff were very friendly and helpful.

23 Apr 2018

Carolyn

Great to hear that you had an excellent holiday on our new Warbler Class and that we now have two more canal boat fans! Thank you for the lovely photo's, seeing the local wildlife along the canal is one of the charms of this type of holiday. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Wagtail - Yellow Wagtail from Rugby Wharf

Great customer service and information at the point of booking. Well appointed boat, good tuition and support for first timers. Boat sleeps 10 but we were seven adults so was spacious and roomy. Really great route out of Rugby with lots of locks and tunnels. Highly recommended.

23 Apr 2018

Carolyn

Brilliant feedback, thank you. It's great to hear that you felt supported from the time of booking to actually being on the boat and that you were really happy with your chosen route. We hope you will take another adventure with us soon!

24 Apr 2018

Your recent holiday on Eagle - Greater Spotted Eagle from Wrenbury

Great all round experience.

23 Apr 2018

Carolyn

Lovely to hear that you enjoyed the whole narrowboat experience! We look forward to seeing you again soon.

24 Apr 2018

Your recent holiday on Lark - Crested Lark from Blackwater Meadow Marina

This is the third time from Blackwater meadow marina and it just gets better, fantastic new boat and brilliant staff who could not do enough to help you, will be back and back

22 Apr 2018

Carolyn

Fantastic feedback, which we will forward to the Marina! We're pleased to hear that you enjoyed all of the facilities on board our new Lark Class. We look forward to welcoming you back again soon!\n
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23 Apr 2018

Your recent holiday on Plover - Piping Plover from Reedley Marina

The locks were harder than most and could be difficult for older people

22 Apr 2018

Carolyn

Thank you for your feedback which we can use to help advise customers when they are choosing a route.

23 Apr 2018

Your recent holiday on Heron - Night Heron from Whitchurch Marina

love the boat, bigger than the last one we booked, but just the ticket.

22 Apr 2018

Carolyn

We're glad you enjoyed your holiday on Night Heron and look forward to seeing you again soon!

23 Apr 2018

Your recent holiday on Tyne - Gefion from Whitchurch Marina

The boat was fantastic and we had a great week. Hand ove r of boat at each end of the week was just right and carried out in a freindly and helpful way. Only suggestion to make it even better, is that the permanently fitted double bed comfort, could be improved by firmer mattress and may be more space . (But I expect this may be unrealistic in a barge). All in all a great experience thank you to all at Whitchurch Marina.

22 Apr 2018

Carolyn

What lovely feedback, thank you! Our new Wren Class now offers wider beds as well as other features which you may want to consider on your next holiday. We look forward to seeing you again soon.

23 Apr 2018